Customer Ratings & Reviews

they have the right products for every small business and big business even individuals.

Why won’t you get the membership? It helps you save money. Everyone loves to save money.

We used this when buying a new computer and having geek squad set everything up. Already saved more than membership cost. Also received $50 coupon to use in store.

Total membership is a superb value. It gives me peace of mind with every purchase i make. In addition it has been useful when i needed help with computer problems that are typically solved by geek squad in 1 to 2 days.

Michael was so knowledgeable and professional! He solved our problems with our computer in no time!! We highly recommend the membership!

It is good to know you have the Geek Squad on your side if things go wrong. So far the customer service has been great!

Not impressed with geek squad support after the location for support changed. Bought a new computer and there were issues with it. Took it in to geek squad three times and it's still not working right. They told me each time that it was fixed, but their monitors weren't working in the store, so they couldn't show me. I had to take the computer home where I would find out that it was not working. I'm so unimpressed that I am now going to pay out of pocket to have someone who is qualified to work on computers come and actually fix the issue. I'll most likely be canceling the total membership as it doesn't seem worth it (in this area) when unqualified people are the ones to help you out. Getting 2 stars because the people are at least really nice and try to help, it's one thing to be nice, but they don't seem to know what they are doing. (at least at the Baybrook, TX location). I will say that I've been to other locations that were good, but out here, I'll steer people away.

I know this is a great investment! It saved me so much money and effort to get my computer fixed. Not to mention the additional discounts received. It also covers other additional electronics in my home. I will be recommending this membership to others in my family as well as friends and acquaintances.

I recently had the pleasure of shopping at Best Buy, and I must say that my experience was nothing short of exceptional. From the moment I walked through the doors, I was greeted by friendly and knowledgeable staff who made me feel valued as a customer. The level of expertise demonstrated by the employees at Best Buy is truly unmatched. They took the time to understand my needs and provided me with personalized recommendations that perfectly suited my requirements. Whether it was a new laptop, a home theater system, or a gaming console, the staff at Best Buy went above and beyond to ensure that I made the right choice. One aspect that truly stood out to me was the extensive product selection available at Best Buy. They have a wide range of top-quality electronics and appliances, making it a one-stop-shop for all my tech needs. Moreover, the store was well-organized and clean, making it easy to navigate and find what I was looking for. What impressed me the most was the level of customer service I received. The staff at Best Buy were patient, attentive, and genuinely interested in helping me find the best products within my budget. They answered all my questions with a smile and made sure I left the store feeling satisfied and confident in my purchase. Furthermore, Best Buy's commitment to customer satisfaction extends beyond the initial sale. They offer excellent after-sales support, ensuring that any issues or concerns I may have are promptly addressed. Their knowledgeable and friendly customer service team is always ready to assist, making the entire shopping experience even more enjoyable. In conclusion, I wholeheartedly recommend Best Buy to anyone in need of electronics or appliances. Their exceptional service, unmatched expertise, and commitment to customer satisfaction make them a standout company in the industry. I am grateful for the positive experience I had and will undoubtedly be returning to Best Buy for all my future tech needs.

Having a membership where you don't have to worry about anything, just drop it off and wait for the callback is easy money

Easy to set up, this membership provides access to discounted services and to helpful advice and person to person tutorials. Good bang for the buck!

In regards to tech malfunctioning, I didn't know I would use this as much as I have so far. I think I've already made up the cost of the membership with repairs and IT support.

Best Buy is the Best. The sales advisor assisted with review of the appliance, to financing with no interest for 18 months, to delivery and set up. The membership plan offers much more. Best Buy protection is a great deal and when you have an issue, you can speak with a person. BEST BUY is the best.

It was a no brainer for my expensive MacBook Pro with the additional peace of mind for a 60 day return window. I also foresee buying additional Apple products like the AirPods Pro 3 and Apple Watch 11. Seemed like the subscription paid for itself with just the Apple Care benefits.

This membership provides important protections and access to experts on the geek squad.

It's worth you having it....my experiences with best buy has has always been excellent.

There has to be better way to advertise this product is godly everyone needs to know!!!

Totally worth it! I would recommend to anyone looking to get return on there purchases!

They set up my new computer and disposed the old one and everything went was so smooth.

This membership is a great value. I can call the Geek squad and have all issues solved.