Customer Ratings & Reviews

There is too much to know to be without this membership. It is worth every penny.

Great peace of mind. I’m very happy with it. I would wholeheartedly recommend it.

the agent was very kind and new what he was doing. the turn around time was great

Having coverage on our appliances is a blessing as when something goes out it normally cost an arm and a leg to repair where we just have to buy a new one so this coverage has been great to have and I have used it with a washing machine and ended up paying nothing out-of-pocket.

Was very good service an a great communication they. Notified me everytime my stuff was messed up or was in great shape to come get

This membership is a real value,,truly pleased, will recommend and continue shopping at BestBuy

Nine purchases to review so I am stopping here. Great automobile audio. Great laptops, Lenovo touchscreen 32 meg ram n 1 t storage. 4 tvs. All serviced by Geek Squad. The Best service ever.

It's insurance but it's really up to personal discretion on whether or not you will use it effectively to be worth the cost. For some I could really see it being worth it but there are some caveats. The member only discounts have been becoming more infrequent to that benefit (while great tbh) is now few and far between. The free shipping is nice but not worth the price. The protection plan is OK. Extended return window is nice. Again up to the person if it's worth it.

This membership is the real deal all your devices have warranty and geek squad support and cover up to 2 years and you can also add new purchases under the warranty policy aswell geek squad

The Geek squad is the best ever. They take the time to make sure that you understand the most complex issues ⭐️⭐️⭐️⭐️⭐️

So far so great...I have a fickle computer and the folks at Silverdale WA Best Buy have been absolute champs fixing al the problems. Hats off to the team, and Thank You!

The Geek Squad that took my computer to update for me was great and explained everything. The computer was ready the next day. WOW! Great service.

Very good membership makes pc repairs seem less and if you're constantly working on pcs and doing upgrades not all at once it's well worth the money

Absolutely worth it in my opinion and I have recommended the membership to several friends of mine who are either getting a new apartment or are gamers, this membership has helped me a lot and almost in the first month, I had already gotten a lot of savings, I hope they keep this membership going & keep updating it with more benefits.

Love having geek squad and protection all the time on laptops and computers and your phones and anything else that you buy from Best Buy it's very excellent and great to have at any time it's easy to use them.

I reccomend getting the membership, such a great membership you will not regret !

As a tech enthusiast and a frequent shopper at Best Buy, I recently decided to invest in their TotalTech Membership, and I can confidently say that it has been one of the best decisions I've made. Best Buy TotalTech Membership offers a comprehensive suite of benefits that cater to both tech-savvy consumers and those seeking reliable tech support and exclusive perks. This membership truly sets Best Buy apart from its competitors in the electronics retail industry. First and foremost, the technical support provided by TotalTech is top-notch. Whether you're facing issues with your computer, smartphone, tablet, or any other tech device, the knowledgeable and friendly staff at Best Buy are ready to assist you. The membership grants you access to 24/7 support, either in-store or over the phone, making it incredibly convenient for troubleshooting problems at any time of the day. Their experts are adept at diagnosing issues, offering solutions, and even providing setup assistance, ensuring a smooth tech experience. Furthermore, one of the standout features of the TotalTech Membership is the exclusive savings and benefits. As a member, you enjoy various perks, such as special member-only pricing on select products, early access to sales events, and exclusive discounts on services like Geek Squad protection plans. These cost-saving benefits can add up significantly, especially if you frequently shop for electronics and gadgets. The TotalTech Membership also offers extended return periods, which is a significant advantage when purchasing expensive items or gifts. With the membership, you get an additional 30 days for returns and exchanges, giving you extra peace of mind when making a purchase. Additionally, Best Buy understands the convenience of online shopping, and the TotalTech Membership complements this aspect perfectly. Members receive free standard shipping on most orders, which is an attractive incentive for those who prefer the ease of doorstep deliveries. In terms of value for money, Best Buy TotalTech Membership undoubtedly delivers. The annual membership fee pays for itself within a few uses, especially if you take advantage of the tech support, savings, and shipping benefits. The only minor drawback I can think of is that TotalTech Membership is currently only available in select regions, so it might not be accessible to everyone. However, Best Buy has been expanding its services over time, and I hope they continue to do so to reach a broader audience. In conclusion, I highly recommend the Best Buy TotalTech Membership to anyone who frequently purchases electronics and gadgets or simply values exceptional tech support. The combination of top-tier technical assistance, exclusive savings, and shipping benefits makes this membership an unbeatable offering in the tech retail market. Whether you are a tech expert or someone who occasionally needs assistance with your devices, TotalTech is a membership that truly delivers on its promises and enhances the overall shopping experience at Best Buy.

With assistance for the setup and transfer of data buyong this plan was an easy choice to make.

I have really enjoyed having this membership. I have been able to utilize it a few times when I have had issues with my devices. Best Buy makes the experience super easy and replaces/repairs your device with no problem. I recommend to everyone that I can. I use it to cover my PlayStation 5, iPad, iPhone, ear buds, TV's, etc...

I'm not much for telling friends or neighbors, "you need to join this." But i will suggest to them, to take a look. For the cost of joining My Best Buy Total™ membership, I think it's a fantastic deal.