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Customer reviews

Rating 4.5 out of 5 stars with 32133 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

87%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 66 Showing 1,301-1,320 of 32,130 reviews
  • Rated 5 out of 5 stars

    Maximize Your Savings and Rewards with the Best Bu

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I highly recommend the Best Buy Credit Card to anyone who loves technology and wants to maximize their savings on electronics and appliances. Not only does the card offer excellent financing options on larger purchases, but the exclusive rewards and discounts for cardholders make it incredibly valuable over time. I often recommend it to friends and family who shop at Best Buy, especially when they’re upgrading their home entertainment systems or buying new laptops. The ability to earn rewards on every purchase, combined with the flexible payment plans, makes this card a smart choice for both tech enthusiasts and casual shoppers. It’s definitely a card worth considering if you want to get the most out of your purchases.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I like the membership.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think this membership is a great price. Had my laptop serviced and it is running great. The Geek Squad were knowledge and very friendly. Work was done in a timely manner.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything is going very well.. My refrigerator is very roomy and my installation was on time and great..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love the support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very helpful. I love the comfort of know that if anything happens to my devices I have a team of experts that can help.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT EMPLOYEES= HAPPY LONG TIME MEMBERS

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My overall experience was great! I knew the qualities I wanted in my purchase of a laptop, however what I didn’t know is that I’d be getting a priceless customer service and support! The employee who not only took the time to explain the choices but the specs of each option! The employee really wanted to make sure I was fully informed and threw his own skillful expertise into his explanation. The employee also was super patient and was polite and VERY charismatic. I’ve yet to enter another store where I’ve recieved the exact extraordinary service I was provided from this employee. I unfortunately forgot his name but I absolutely think he is in order for praise and promotion for representing BESTBUY with integrity and pride!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Membership is worth the peace of mind I get.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So much can go wrong with computers. Not being a "computer whiz" having a membership gives me peace of mind that I can call on an expert if something goes amiss.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    use it all the time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always used to buy separate warranties for everything I bought, so this membership is fantastic because it covers most of what I buy at Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Useful item

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve Been a member for awhile now. Did take some time off when you stopped installing the TV’s but came back this year. Appreciate the help I get from sales and geek squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommend memebership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership has helped multiple times, from my daughter not being able to set up her computer to a ‘new to me’ purchase that needed re-setting.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The membership itself is actually nice but it is way too expensive for my budget that’s why I have it anymore

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    I love my membership and I use it all the time. ❤️

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The membership package is very valuable. You receive discount, unlimited Geek Squad assistance and warranty. Great financing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smooth Transition

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am happy that I purchased the Total Buy membership. The Geek Squad was able to transfer all of my files to my new OmniBook from my old cracked laptop. Whew! What relief. I am now up and running again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership has saved me money from day one with assistance from Geek squad and supplemental purchases.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Makes sense

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Recommendation to purchase made total sense with buying a new computer. They set up the new computer, transferring everything from old computer. And we can bring computer in if any issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A MUST HAVE!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is great to have! They fix computers no matter what is wrong and explain everything so you understand.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it with big purchases

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I admit, it was confusing to understand the membership details, in comparison to Geek Squad coverage. After understanding, i purchased and it was totally worth it. Immediately earned rewards on the purchase. Two weeks later, the purchase was on sale and we received almost 150 back as part of the program when i went in to "price match the sale." The membership has paid for itself already!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Tech was great and was able to save us some money by recommending the membership.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best buy is the best!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with the service and the product! The cashiers were nice and helpful too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love the membership and what it covers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this membership since you are covered for all the devices you buy at Best Buy!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Does provide peace of mind.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad did a good job of transferring data from old computer to new. However, they overlooked my primary concern which was no Windows Security/Defender. I had to download a new copy of Windows 11 which resolved the problem.

    I would recommend this to a friend