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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 35121 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

88%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 67 Showing 1,321-1,340 of 35,117 reviews
  • Rated 5 out of 5 stars

    Total tech/Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best product I have ever purchase for handling all of my TV, Computer and IPad, needs. Total tech is the very best.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Benefits for this Member

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership is valuable I can't recommend the Best Buy membership enough—it's been one of the smartest investments I've made all year! The value you get for the price is outstanding and has completely changed how I shop for electronics and appliances.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Its worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ita nice to know that you can get problems diagnosed and havebskmeone on your side if something goes wrong.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service and value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buy pro protection is awesome and has helped us alot over the years. The discounts are great and the added services and protection come in handy if you have young kids.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad appointments, replacement of cheaper electronics (shokz headphones when they stopped working), repair of more expensive electronics (laptop), troubleshooting calls (smart washer/dryer connection to wifi), and so much more has made this so worth it over the past few years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buy The Serice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Being "technically challenged" membership was needed to help setup on the I-pad and with the new PC I purchased. So far saved me about $75.00 in service fees!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I can use my membership on multiple items.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value. Definitely worth it! Water spilt on my laptop and I got the membership even though the computer's warranty was up!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Friendly, Helpful customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Austin S and Nikki, the General Manager, were exceptionally kind and helpful when my newly purchased appliance needed a repair. I appreciate the in-person and friendly customer service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LOVE THIS MEMBERSHIP!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a must have when you shop at Best Buy. It gives me peace of mind knowing that BEST BUY will always take care of anything I purchase there.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I’ve had this membership for years and I love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership is a great value. Provide a lot of savings and coverage for devices purchased. Offers great peace of mind investing in tech .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection coverage is important

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There is great value for being a member. I am happy to be a member. All my gadgets are secured, repair and replacement guaranteed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yup is good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy’s membership pays for itself with exclusive deals, savings, and convenient perks that make shopping easier and stress-free.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think this is valuable but I do miss that it covers every electrical product I have and that they now charge for a visit where they did not in the past.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love Best Buy...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great savings for a small price of protection on your purchases from Best Buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unlimited Geek Squad is great! Membership is definitely worth all the benefits!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got my moneys worth. The first visit. Took 2 labtop and haf them fixed cleaned

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Benefits

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Membership saved me $200 on computer servicing .That was very much appreciated.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Loving my Membership!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is worth EVERY PENNY!!!! Having unlimited access to computer help is wonderful. Geek Squad is amazing. The employees at Best Buy/Geek Squad here in Lynchburg VA are so helpful EVERY TIME I shop. So grateful for them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my Best Buy Total membership! Love the free installation on most of my items and the Geek Squad services.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Membership has it’s benefits!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an exceptional membership. I inadvertently cancelled the membership and realized I’d made a grave error! Having high retail products without the membership will cause great inconveniences when things break or don’t work properly. Get the membership and worry less!

    I would recommend this to a friend