Customer Ratings & Reviews

Geek Squad did a good job of transferring data from old computer to new. However, they overlooked my primary concern which was no Windows Security/Defender. I had to download a new copy of Windows 11 which resolved the problem.

It's a product that's better to have and not use, and better to want and not have. It's an investment in our work tools.

Its very worth it to get a yearly membership with best buy...their is so much value and benefit to it

I like buying the extra warranty and coverage for my family simply because I'm not usually not home or able to help out so anything to help my wife an family and warranty just makes sense

If you buy a lot of electronics then im sure its worth it. They removed the Free Install bonus which is the only reason I signed up to be honest. Didnt cancel renewal before it processed so im locked in for another year. Member pricing on some things is pretty good but not too sure its worth the cost of the membership. Free warranties are nice but if you arent hard on things then you will probably never really need it so again, not too sure if its worth the yearly membership. I only signed up because I was buying appliances and with each install, delivery fee, and haul away fee it was cheaper to sign up for the membership but since they have removed the free install and free haul away perks so the value for the money isnt there anymore. I have a reminder to cancel a few days before it renews next year.

I am very pleased with my new computer. It does everything they said it would and the Geek squad at Best Buy transferred all my files from my old to my new and everything has been great!!! So happy I went to Best Buy and didn't try to do all this on my own.

We have a great peace of mind that if we have any issues we need to discuss at Best Buy that our Best Buy Total membership has come in very handy in the past.

Definitely recommend getting total tech membership. On top of protection for all of your items to get extra sales throughout the year.

My family loves Best Buy! It's our go to place for all electronics. The pricing is good as is the service.

This membership gives me peace of mind, with the Geek Squad, I know if anything should have a problem it’s covered , it also helps with special member sales & prices.

Geek Squad Membership pays for itself within one time of needing help. I called in and they went directly into my laptop and fixed my printer. I could not have done this on my own.

I absolutely love my Best Buy Total Membership! It has been a game-changer for how I shop and maintain my electronics. The perks and benefits are worth every penny. One of the best features is the free shipping and fast delivery. No matter what I order, it gets to me quickly without any extra cost. The exclusive member discounts are also fantastic—they’ve already saved me a significant amount on items I was planning to buy anyway. The included Geek Squad support is a huge bonus. Any time I have a question or need help troubleshooting an issue, their team is just a call away and always incredibly helpful. It’s like having a tech expert on standby! Additionally, the extended return and exchange window gives me peace of mind. It’s great to know I have extra time to decide if a purchase is right for me. Overall, Best Buy Total Membership makes me feel like a VIP. If you shop at Best Buy even a few times a year, this membership pays for itself in no time. Highly recommend it!

I absolutely love my Best Buy Total Membership! It has been a game-changer for how I shop and maintain my electronics. The perks and benefits are worth every penny. One of the best features is the free shipping and fast delivery. No matter what I order, it gets to me quickly without any extra cost. The exclusive member discounts are also fantastic—they’ve already saved me a significant amount on items I was planning to buy anyway. The included Geek Squad support is a huge bonus. Any time I have a question or need help troubleshooting an issue, their team is just a call away and always incredibly helpful. It’s like having a tech expert on standby! Additionally, the extended return and exchange window gives me peace of mind. It’s great to know I have extra time to decide if a purchase is right for me. Overall, Best Buy Total Membership makes me feel like a VIP. If you shop at Best Buy even a few times a year, this membership pays for itself in no time. Highly recommend it!

The membership is a great value. I have used it with the purchase of a new laptop virus protection and Microsoft Office

One of the smartest purchases I have made. Small $ for a big piece of mind, I have had no hassle using it several times

Don't even think twice about this, just get it! You will thank yourself later! This is definitely one of the reasons why I stick with BestBuy.

I went in to renew my Total Membership on August 30th at the Port Richey, FL store so that we could obtain the NFL package. The girl that assisted me was very pleasant and thorough and was able to successfully enroll me in this program. Thanks for the program and the wonderful customer service.

I am impressed by Best Buy's reward system, and the representative provided comprehensive and accurate information regarding the products offered.

So far it has been worth its value because of the need to transfer everything from my old laptop to my new.

I purchased a new computer along with the Best Buy Membership. I immediately used my membership to have the Geek Squad to set it up.