Customer Ratings & Reviews

I purchased a new computer along with the Best Buy Membership. I immediately used my membership to have the Geek Squad to set it up.

The Geek Squad technicians are worth far more than the membership price. They are patient, knowledgeable an expert in troubleshooting and resolving issues.

O was vastly relieved to get my membership for The Geek Squad at Best Buy! I’m not very good with computers, and everyone I spoke to at the Help Desk was patient and helpful! I got one problem sorted out almost immediately, and I won’t hesitate to make another appointment for some other devices!

This membership us a great value, and was very useful when my hone computer netwirk was hacked. Geek Squad fixed my issues quickly.

I am so pleased with my membership I renew every year. The geek squad is awesome. They are patient, friendly and knowledgeable!

I genuinely appreciate the membership because it provides peace of mind knowing that my devices are protected. Additionally, I can conveniently request GeekSquad assistance for any electronics issues or even have them replaced. And let’s not forget the fantastic discounts that regular customers often miss out on!

My Best Buy Total Membership is an exceptional gift to myself! Discounts on purchases, phenomenal Geek Squad protection and peace of mind for the price of this membership is invaluable.

I'm a Best Buy Elite member because I purchase so many products from Best Buy every year and was a member of the original Best Buy Total Tech Support program. When totaltech was rolled out, I was immediately upgraded to this from the original Total Tech Support and it seemed like a good deal. Given how many products I purchase from Best Buy every year, I normally get a Geek Squad Protection Plan on most of my product purchases. Totaltech offers this by default which is great but you had to keep the totaltech membership on a continual basis which costs $199.99 per year. Furthermore, you have to pay a dedutible which varies depending on the item if you need to claim any kind of repair or service on top of the $199.99 per year membership fee. Personally, I don't intend to use most of the services offered by totaltech and I felt that it would cost more long-term than purchasing individual geek squad protection plans on select products. Also, I felt it's more costly too because of the deductible you would have to pay to have an item repaired under the program whereas there is NO deductible if you have a traditional geek squad protection plan. IMO, I don't recommend this membership!

Membership vaules probably gonn pay for itself by the time you check out adds extra benefits worth having

its love hate relationship. they shoulf guve options for different payment methods

Great value for tech support that can be used on any of your devices all year long.

This membership is a real value, as I will now shop at your store more. Thank you.

Was able to make an appointment and go to the head of the line! Love it! Thankyou

I've always easily gotten assistance for any item I have been interested in buying.

I haven’t used it yet but, the secure sense that I have total protection is GREAT!!

I became a member for the assistance of Geek Squad. I have constant problems, because of the area I reside and it gives me peace of mind to know that they are always available night or day to help.

The membership is absolutely worth it. I can get 2 year free warranty and the items that I buy and that is incredible.

I would definitely recommend the Best Buy Total membership. As a frequent shopper at Best Buy, this membership has become indispensable for me. The points and discounts make it easy to save money on top of what I already save by using my best buy credit card. I am saving money, which is nice. I love that I get free two-day shipping, and they have a convenient service that allows me to return anything in the store. I would absolutely recommend that my friends get this membership.

Works great! Needed a new from the old one. Haven’t upgraded in the past 7 years so it was time. It’s definitely faster and looks great! I got for my mom to use for just going normal everyday activities on the Pc. She really likes to all at one feature.!

Helps me keep my Xbox remotes up and working at all times because I’ve got the automatic 2 year warranty on everything.