Customer Ratings & Reviews

They transferred all my data over to my new computer and were helpful with me learning how to navigate my new computer

This the nest ides Best but ever came up with. I hope they never get rid of it

This membership is a great value! Happy to have great service at my fingertips!

The two year warranties pay for the membership! In addition to member pricing.

The extra time on returns usually 60 and the deals for items is very worth it!!

Having protection is a great benefit especially when it comes with the product!

They helped with several things and items 2pc,s one new one for my daughter and a faulty motherboard on my PC which was replaced and loaded up with all my apps and files from a older hard drive as well as updated bios and Windows settings . Thank you all.

The membership puts me at ease when i have a problem with my cell phone or computer. The people are so knowledgeable on these and i am not. So they are my go to folks.

So worth the purchase especially when you need that extra touch! polite, timely and always fix the problem,

I recently had the pleasure of engaging with BestBuy Totaltech, and I am thrilled to share my outstanding experience with their tech support services. From start to finish, they exceeded my expectations in every way possible. Here's why BestBuy Totaltech deserves the highest praise: Expertise and Knowledge: The team at BestBuy Totaltech comprises true tech enthusiasts who possess a deep understanding of a wide range of devices, software, and systems. Whether I had questions about my laptop, smartphone, or smart home devices, their experts were well-equipped to provide comprehensive and accurate information. Their extensive knowledge left me impressed and reassured that my tech problems were in capable hands. Friendly and Professional Staff: The customer service at BestBuy Totaltech is truly exceptional. Every interaction I had with their representatives was characterized by their warm, friendly demeanor and a genuine willingness to assist. They patiently listened to my concerns, asked relevant questions, and guided me through each step of the troubleshooting process. Their professionalism and courteousness made me feel valued as a customer. Prompt and Efficient Support: Time is of the essence when it comes to tech issues, and BestBuy Totaltech understands this perfectly. I was pleasantly surprised by their prompt response times and their ability to resolve my problems swiftly. Whether it was over the phone, online chat, or in-store, they consistently provided a quick turnaround, minimizing any disruptions caused by technical difficulties. Comprehensive Service Offerings: BestBuy Totaltech's array of services is nothing short of impressive. From computer repairs and software installations to network troubleshooting and device setup, they cover all bases. Whether I needed assistance with hardware or software-related concerns, BestBuy Totaltech had a solution for everything. Having such a comprehensive range of services under one roof is incredibly convenient. Value for Money: In addition to their exceptional service, BestBuy Totaltech offers excellent value for money. Their pricing is competitive and transparent, ensuring that I received top-notch support without breaking the bank. Knowing that I could rely on their expertise without worrying about excessive costs made the entire experience even more satisfying. In conclusion, BestBuy Totaltech is undoubtedly a standout in the realm of tech support services. Their expertise, friendly staff, prompt assistance, comprehensive offerings, and excellent value for money set them apart from the competition. Whether you're a tech novice or an experienced user, I highly recommend BestBuy Totaltech for all your tech support needs. They will undoubtedly leave you impressed and relieved to have found such a reliable partner in the ever-evolving world of technology.

Team did great work debugging and securing laptop after being scammed. and are available for questions and repairs

The membership is well worth it if you have a problem just take it to the geek squad and they will take care of it

This is a great membership and I will continue to keep it. I have used this benefits many times this year. Wouldn't want to be without it.

good to have. gives you a piece of mind with all of your electronics, not just those you bought from Best buy.

Customer service representatives have been very helpful. Inlimited assistance for one year. With all the viruses and phishing everyone needs to apply for this program. Thank you for the protection Best Buy!

Geek Squad is Great. They transferred my computers and advised me on the rest of the setup

This membership adds a ton of value when purchasing expensive items because it allows peace of mind with the extended warranty.

The membership really helps me with my shopping and what great job did the employee jacob do to help

My computer was invaded by the Trojans!!!! It has my life on it, all my work and music and the boys from geek squad took one look at it and assured me, WE GOT THIS!!!!! and they did, I owe them more than suggesting the Year membership

Geek Squad via Best Buy is MY Best Buy ever! They're so, so patient! They never make me feel stupid! They don't rush you off the phone! Peace of Mind!! Thank you Geek Squad!