Customer Ratings & Reviews

I’ve been a Best Buy member for a lot of years. We appreciate all the benefits and perks.

Don’t hesitate, You absolutely need all your gadgets and electronics to be working. With the guaranteed warranty you cannot beat this deal

I mostly use this membership for geek squad support. It has saved me a lot of money over the years.

Drake was so extremely helpful in educating my husband and me about the benefits of Total membership including the warranty and support services. We have purchased multiple appliances and several entertainment pieces with him.

The Best Buy total protection service is a great tool to have. the service is excellent. The Best Buy customer service is top notch. We recently bought a new computer and the Best Buy total package. We had the service in Illinois for many years. Now that we are in Virginia we are continuing this very useful service. Thank You!

I recently had the pleasure of engaging with BestBuy Totaltech, and I am thrilled to share my outstanding experience with their tech support services. From start to finish, they exceeded my expectations in every way possible. Here's why BestBuy Totaltech deserves the highest praise: Expertise and Knowledge: The team at BestBuy Totaltech comprises true tech enthusiasts who possess a deep understanding of a wide range of devices, software, and systems. Whether I had questions about my laptop, smartphone, or smart home devices, their experts were well-equipped to provide comprehensive and accurate information. Their extensive knowledge left me impressed and reassured that my tech problems were in capable hands. Friendly and Professional Staff: The customer service at BestBuy Totaltech is truly exceptional. Every interaction I had with their representatives was characterized by their warm, friendly demeanor and a genuine willingness to assist. They patiently listened to my concerns, asked relevant questions, and guided me through each step of the troubleshooting process. Their professionalism and courteousness made me feel valued as a customer. Prompt and Efficient Support: Time is of the essence when it comes to tech issues, and BestBuy Totaltech understands this perfectly. I was pleasantly surprised by their prompt response times and their ability to resolve my problems swiftly. Whether it was over the phone, online chat, or in-store, they consistently provided a quick turnaround, minimizing any disruptions caused by technical difficulties. Comprehensive Service Offerings: BestBuy Totaltech's array of services is nothing short of impressive. From computer repairs and software installations to network troubleshooting and device setup, they cover all bases. Whether I needed assistance with hardware or software-related concerns, BestBuy Totaltech had a solution for everything. Having such a comprehensive range of services under one roof is incredibly convenient. Value for Money: In addition to their exceptional service, BestBuy Totaltech offers excellent value for money. Their pricing is competitive and transparent, ensuring that I received top-notch support without breaking the bank. Knowing that I could rely on their expertise without worrying about excessive costs made the entire experience even more satisfying. In conclusion, BestBuy Totaltech is undoubtedly a standout in the realm of tech support services. Their expertise, friendly staff, prompt assistance, comprehensive offerings, and excellent value for money set them apart from the competition. Whether you're a tech novice or an experienced user, I highly recommend BestBuy Totaltech for all your tech support needs. They will undoubtedly leave you impressed and relieved to have found such a reliable partner in the ever-evolving world of technology.

I Got A Great deal on my new laptop. Dell touch screen. I Saved around 500. If your shopping for a Great Laptop, consider this one. price was over 1500. Sale price was over 5

Membership has been valuable given the number of purchases I have made and I didn’t hesitate to extend.

Membership gives me piece of mind that I always have someone on my side. From the simple thinks like smart phonexset uo to more complex issues like computer problems..I can walk in and problem solved

This plan is something i make sure I always have on hand, great if you need a tv hung on the wall, something fixed, this covers it all!

Great product we use it everyday for our personal entertainment and mind sharpness.

I recently signed up for My Best Buy Total, and it's been an absolute game-changer for my tech life. The benefits are incredible! The 24/7 Geek Squad support has already saved me from a major tech meltdown, and the exclusive member discounts have helped me save big on some must-have gadgets. The extended warranties and AppleCare+ coverage provide so much peace of mind, especially with how much I invest in electronics. Plus, the free delivery and installation have made upgrading my home theater a breeze. Honestly, the value is undeniable. If you're someone who loves tech, or even just someone who wants reliable support and savings, My Best Buy Total is a no-brainer. It's simplified my life and made me feel confident in my tech purchases. Five stars, without a doubt!

Sure! Here's a review of the Best Buy membership: The Best Buy membership offers a range of benefits that can be quite valuable for frequent shoppers. One of the key perks is the free shipping on most items, which can save you a significant amount of money over time. Additionally, members get exclusive access to special sales and early access to some of the hottest deals, which is great for snagging popular items before they sell out. Another advantage is the extended return period. This is particularly useful during the holiday season or when purchasing big-ticket items, as it gives you more time to decide if the product meets your expectations. The membership also includes dedicated customer support, which can be a lifesaver if you encounter any issues with your purchases. Overall, the Best Buy membership is a solid investment for those who shop there regularly. The savings on shipping, access to exclusive deals, and extended return periods can quickly offset the cost of the membership, making it a worthwhile consideration.

This is the best service to have. High value and you can rest in peace in having it. No worries when you have qualified tech support.

This membership has been highly valuable to me so far. I have been able to get my issues resolved and questions answered. The Geek Squad is both courteous and knowledgeable. I appreciate both their honesty and professionalism. I feel confident that they will meet any future needs and have already recommended them to a few friends.

This membership is great. You don’t have to buy any extra plans once you have the membership.

The unlimited Geek Squad support has saved me so much stress, time, and money! If something goes wrong, I know it'll be solved

I feel better having the protection & assistance I might need!! Great for a 71 year old w/ limited computer knowledge.

No problems I love it. It dries heavily loads quicker than I thought it would. Easy to use and settings are easy. My teenager has no problem with doing their own laundry and using the dryer efficiently. Easy on my gas bill. Quiet while in use and notification bell when dryer is done. We use permipress cycle and never have to iron.

There is too much to know to be without this membership. It is worth every penny.