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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 35160 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

88%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 78 Showing 1,541-1,560 of 35,157 reviews
  • Rated 5 out of 5 stars

    Worth every penny

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There is too much to know to be without this membership. It is worth every penny.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    We love our membership and use it all the time!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership has save me and my business so much money! We love it and use it all the time! It’s so easy to use and it’s completely hassle free!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good upsell?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think it’s good, hope I don’t have to use it? Feels a little forced but worth it overall.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super Happy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought Geek Squad membership. Saved over $300 with the repairs that I needed done on my laptop

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership is a great value. Best Buy transferred my data from more than one computer toy new one. When i had a problem with one of the older ones the Geek Squad was able to fix right away with a phone call.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BUY NOW I RECOMMEND EVERYONE TO PURCHASE BEST BUY

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    BUY NOW I RECOMMEND EVERYONE TO PURCHASE BEST BUY Membership You Get Rewarded Points Protection Plans With Every Purchase For A Yearly Warranty I Recommend Everyone To Buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Life savers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My computer went down when I was looking for pictures of my dad for his celebration of life. Best Buy was able to repair my computer

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    My experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My desktop got a virus and i took it to best buy and they solved the problem and i did not have to pay anything because i purchased this memebership other than that inhave not explored the benefits but to my knowledge it covers everything you buy at best buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Definitely worth the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Little expensive, but definitely worth it. When you need help with your computer, etc. they're just a phone call away. Always helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Value with totaltech

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The totaltech membership has been more valuable than we originally thought. Our Installer helped us get set up when we had a new audio system put in my Wife's truck. It has been much more than just a one time deal. Since then we had a valve go out in our washing machine and Geek Squad came out and replaced it for a price much lower than we could have paid with another company. I recently bought a new computer and the features that came with the totaltech membership provide greater peace of mind. We are highly satisfied with totaltech and find it to be of great value.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Looking forward to the future with Best Buy !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very pleased to have the Best Buy Total membership ! The personnel at Best Buy are very professional and dedicated to my needs ! i am looking forward to the future shopping that I will enjoy at Best Buy and Geek Squad !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Patience with customer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I appreciate all the folks who helped me during the challenges with my pc over the last 2 months. Y'all were very patient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love my membership and all its perks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Being a member comes with great offers for low prices and also comes with excellent services provided. Best Buy membership is absolutely worth purchasing!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Personally I’ll say it’s good to have this membership with Best Buy because if something happen with your device they will look at it without charging

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I needed my phone and Best Buy saved me!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was having an issue with my phone - constant ads. I came to BestBuy and the gentleman at the service dest eliminated my issue in about 15 minutes. I was so worried about not having a working phone, because i was leaving the country in a day or so. Wonderful work done by him.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I love how you Guy help

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really need it really need this. I would appreciate if you guys look right into what’s going on and let me get this please and I appreciate how you guys system is convenient.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Best membership that gives you your money’s worth

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was first iffy about the membership, but now i’m seeing how much I can benefit from it. The whole year too? 10/10

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. I've only had this for a short period of time but plan to use it when needed. I also like special deals that are sent to my email.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Flexibility at your fingertips

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product provided increased flexibility for my iPad Pro. This provided me with the capability to hook up a device that allowed me to remotely do a visual presentation and change the slides as necessary while not having to use the computer itself.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of Mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m glad I signed up. It’s good to know I have someone to go to to help solve any technological issues, big or small that may come up.

    I would recommend this to a friend