Customer Ratings & Reviews
Customer reviews
Rating 4.5 out of 5 stars with 35162 reviews
(35,162 customer reviews)Rating by feature
- Value4.3
Rating 4.3 out of 5 stars
- Quality4.4
Rating 4.4 out of 5 stars
- Ease of Use4.4
Rating 4.4 out of 5 stars
to a friend
Rated 5 out of 5 stars
Membership you shouldn't live without
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Once the first membership was available I signed up for it and I have kept renewing every year. This membership is a no-brainer if you buy electronics. Instead of buying them from Amazon or other retailers, I have switched to Best Buy only for nearly every electronic I purchase. Buying AirPods Pro 2nd gen? Free Apple Care for 2 years. Buying an iPad? Free Apple Care for 2 years. I bought a brand new M2 Max 16" MacBook Pro in 2023, 2 years of Apple Care for free. Bought a GE Cafe Fridge, 2 years of coverage for free. It just makes sense to buy this membership. The MacBook Pro and the Cafe Fridge were expensive items and to have 2 years of free coverage is worth the yearly fee and I pay for the highest available membership. There are also Membership deals offered. I bought an LG OLED TV last year, original price was $1,300 and I got it for $548 I believe. Soon as I saw that deal I bought the TV and got 2 years of coverage. When newly released items like any RTX Graphics cards, PS5s, etc. are released, there is an opportunity for Best Buy Total members to get on the waiting list before non-members. I plan on taking advantage of this with any new consoles released and the RTX 50 series cards when they are released. Just buy the membership already, you won't be disappointed!!
This review is from Best Buy® - My Best Buy Total™ Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
Recommend
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best Buy Membership has saved me significant money. Only had to use it for 1 item and it was quick and easy
This review is from Best Buy® - My Best Buy Total™ Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
BestBuy Protection 5 star
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Membership is a great value majes me feel secure when buying products from BestBuy geek squad is very understanding in my issues repair is fast and correct
This review is from Best Buy® - My Best Buy Total™ Yearly Membership
I would recommend this to a friendRated 4 out of 5 stars
5 star
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Haven't had to use yet but its good to know I have it protected.
This review is from My Best Buy Total™ - Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
My best buy buddy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The memberships is very helpful when truly needed and appreciate it
This review is from Best Buy® - My Best Buy Total™ Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
PC user
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great service and friendly staff. I will continue being a customer
This review is from My Best Buy Total™ - Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
Come and See ! You will be amazed!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.BEST BUY: Wonderful, Honest, care! A wonderful care place for all your computer cares. Prices fit anyones budget. You must see and visit this grand store and see for yourself. You will be Amazed.
This review is from My Best Buy Total™ - Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
This service saves a ton of money.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great value. We bought 2 new laptops to replace our old one. Had the software added to both laptops. Bought a new thumb drive. So we can update a laptop when we get to our second location. No more need to keep bringing laptop from location to location.
This review is from My Best Buy Total™ - Yearly Membership
I would recommend this to a friendRated 3 out of 5 stars
Cost can't be justified
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not sure this cost is justified. It now only provides a 2-year extended warranty on products purchased from BestBuy. I originally subscribed when it covered house calls for repairs or service on all my electronics. That made it worth the annual subscription. A 2-year extended warranty for products I've purchased from BestBuy is far less costly than this annual subscription. I also don't like the fact that any extended warranty ends as soon as I fail to renew this subscription.
This review is from Best Buy® - My Best Buy Total™ Yearly Membership
No, I would not recommend this to a friendRated 5 out of 5 stars
Best purchase I made this year!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I needed my cptr worked on due to being hacked.....I purchased the membership and have since used it for a number of things that needed fixing, plus the discounts on some products. This was a most worthwhile purchase and I plan to continue it next year!!! They work on ALL tech items!!!
This review is from My Best Buy Total™ - Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
Love this membership and use it all the time!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best value for a membership like this I have ever bought, saved hundreds of dollars, and received amazing service!
This review is from My Best Buy Total™ - Yearly Membership
I would recommend this to a friendRated 4 out of 5 stars
Best Buy Total Membership
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Still havent used the Total Membership as of yet. I replaced the $49.99 plan with th upgraded plan because the BB requirement of having the upgraded version for data and file transfers of my new Windows 11 computer.
This review is from My Best Buy Total™ - Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
My BESY BUY total membership protection plan
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The My BESY BUY total membership protection plan is easy to use the claims process was incredibly easy and fast. I went online, explained the issue, and a technician was scheduled promptly. They arrived on time, were very professional, and had the microwave fixed quickly. This plan saved me from a major headache and expensive repair costs."
This review is from Best Buy® - My Best Buy Total™ Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
Worth all the perks!! Good membership
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Use for the warranty on all the products we purchase and all the perks will never go without!!
This review is from Best Buy® - My Best Buy Total™ Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
We love our membership and we used it all the time
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This membership is a real value we take advantage of the geek squad and all the perks it comes with
This review is from Best Buy® - My Best Buy Total™ Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
My membership is a true blessing
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love not having to worry about the products that i buy. Knowing that the Geek Squad is backing all of my products if i should need them. My membership is a Blessing
This review is from Best Buy® - My Best Buy Total™ Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
Our membership has a beat and the quality is clear
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The support I received from the Geek was Epic. There customer service was outstanding. I was given their up most attention. I would recommend the Geek squad to everyone.
This review is from My Best Buy Total™ - Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
Great Membership
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.professional, knowledgeable and friendly service delivered on time
This review is from My Best Buy Total™ - Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
Game-Changer for Shopping at Best Buy!!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.5-Star Review for Best Buy® - My Best Buy Total™ Yearly Subscription I am absolutely thrilled with my My Best Buy Total™ Yearly Subscription! It has completely transformed my shopping experience at Best Buy. The benefits are beyond impressive – from the exclusive member discounts to free expedited shipping, I feel like I’m truly getting the most out of every purchase. The yearly subscription paid for itself after just a few orders with the free delivery and bonus points on every purchase. The early access to sales and promotions is a game changer, and I always feel ahead of the curve. Plus, the extended returns period is a huge relief for making bigger purchases. Customer service is always top-notch, and the membership has definitely made my shopping easier, faster, and more rewarding. I highly recommend this subscription to anyone who frequently shops at Best Buy. It’s an investment that pays off in convenience, savings, and peace of mind!
This review is from Best Buy® - My Best Buy Total™ Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad is Wonderful!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The 24/7/365 Geek Squad is a must have! I wouldn’t trust anyone else when I need help with computer issues. It gives me peace of mind.
This review is from Best Buy® - My Best Buy Total™ Yearly Membership
I would recommend this to a friend
