Customer Ratings & Reviews

Good to have this when needed! Have had the plan for a long time and no significant problems.

I only buy computers at Best Buy and it’s because of the service I get from the Geek Squad. With the Total Membership package you get all the support you can use/need.

This has real value for me. I buy most of my stuff from BestBuy which gives me the coverage that I need. Highly recommend this for those purchasing high end products.

Great service today, the associate was dedicated to spending the time to help me find the right product just in time for Christmas. Patient and very professional and helpful. Thank you

We purchased this membership for the added support and it has not disappointed. It also comes with added coverage on devices and great deals along the way. It has paid for itself.

The membership pays for itself if you shop at Best buy often. Free shipping, tech support, and protection plabs are very helpful. The 24/7 tech support and included extended warranty coverage are great perks as wekk as free shipping, which saves money and time. It is so worth it if you buy electronics often, but if you don't, you may not use all of the benefits.

I haven’t needed to use this service due to just purchasing my new iPad. My son has this service and has used it with satisfaction

The membership was a means to get my computer fixed. But once done, they did a great job on my laptop. Well done.

The young man that helped me with my older computer was patient and seemed to know I knew little to nothing about computers. The computer got fixed and shortly I’m going to take his advice and buy a new laptop from you naturally. Sincerely John Williamson

So far, a great investment. They transferred all my data from old laptop to new one perfectly. Then about a week later, I had trouble with a software installation and they fixed it free of charge as part of the agreement in about 10 minutes. Great service tech, very friendly and competent.

This membership saved us at least $40 dollars already this year. A Geek Squad staff member helped us set up our new computer and transfer our old files from the old computer to the brand new one. This was a savings of $40 for the entire process. If we have any more questions or need assistance, we know where to go now!

Love it, it’s great to know that we are covered should the unfortunate happen.

The Best Buy Total Rewards membership has been totally worth it for me. Free shipping and exclusive member pricing already save me money, and the points add up quickly for future purchases. I love getting early access to sales and special offers—it makes shopping for big-ticket items like TVs and appliances even better. If you shop at Best Buy often, this membership pays for itself fast.

My Best Buy Total is a solid investment if you shop at Best Buy often. The extended warranty and Geek Squad support are incredibly valuable, especially for big electronics purchases. On top of that, the free shipping and exclusive member offers make it easy to save money over time. It’s one of those memberships that pays for itself quickly if you use it regularly.

This membership help me a lot for old my divices, recently I bought 2 iphones 15 for my kids. This inlcude apple care for all the products I will buy from apple.

I have been super-pleased with my best buy membership on items purchased, installations, access to geek squad by phone or in-person, etc. Today was my first disappointment when my induction cooktop was delivered and installation refused because they didn't want liability for removing existing gas cooktop. we had had electrical capacity installed which was only requirement that had been communicated from prior geek squad on-site visit. The gentlemen delivering refused to take out the current gas unit.

When u ain’t got the cash to take in different devices the subscription is best.

This membership is a great value will help with all your needs u can just take any of your household computers in and it’s all cover u just have to pay for the parts which saves u 100s of dollars all around great deal.

Removed my viruses from my pc nice program since it’s cheaper than other options

For someone like me who exclusively uses Best Buy for all my electronic needs, the Total membership is absolutely worth every penny. I thoroughly enjoy it and will continue to subscribe as long as they offer it.