Refund Refresh 4-Day SaleEnds Monday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.5 out of 5 stars with 35174 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

88%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 84 Showing 1,661-1,680 of 35,171 reviews
  • Rated 5 out of 5 stars

    LIFE INSURANCE FOR YOUR COMPUTER

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    FOR $179.99 ANNUALLY, THIS IS THE BEST PROTECTION ANYONE WHO OWNS A COMPUTER CAN HAVE. ONE TRIP TO THE GEEK SQUAD WOULD COST WAY OVER $179.99!!!! YOU WOULD BE CRAZY NOT TO BUY IT, THE BEST INSURANCE YOU CAN HAVE FOR YOOT COMPUTER!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Together Member

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Valued member that goes a long way. Many great deals, customer super, bonuses and discount princes year round. Daily rewards you spend at the store and support online or via 1800

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Membership is great.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great value. Computer was hacked and the membership allowed me to have the virus removed and ensure me that I can bring in to be cleaned of any other problems. Also was able to bring in and have Antivirus installed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love Best Buy Geek Squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Being Geek Squad member helped me save our church over $600 in computer repair and recovery!! This is truly a valuable service!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    peace of mind

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The peace of mind that this product brings is just reassurance that our initial investment will have protection in a reasonable time frame. Usually not one for extended warranties, but this one actually makes sense.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the membership

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a good deal getting a 2 year warranty on every thing I buy for only 150 when most the time that's how much it cost per item

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Rules

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service, and attention to detail were great, and rhe response time was awesome.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great membership!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm glad i got this membership! Im sure i will benefit from the values and services it has to offer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LOVE IT

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great great! Always there when we need help. Love the warrantys

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Desktop transfer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was treated very well. Paul answered all my questions even went beyond to find things I worried were lost in the transfer. He was very patient and so helpful thank you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My Best Buy Total™ membership.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well worth having the Geek Squad on hand in response to any problems. Even happened to me the day after I bought the laptop problem was quickly resolved.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Total Tech for Life

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have had total Tech membership for multiple years and always get the most out of it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Helpfull

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good support, easy access, great value, helpful as technology changes beyond my experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have for any high end purchase

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I renewed my membership because I had a really bad issue where a gaming pc had to be sent out for repair (motherboard) after 6 months of ownership. The PC came back looking like it was chewed up and dropped. Best Buy gave me a full cried for the original price. I was shocked and thankful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy Total membership

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Plan pays for itself if you have even one incident where you need to bring your PC or Laptop in for repair. They will also do complimentary cleaning and backup of your computer with the Best But=y Total membership

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very worth it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my Best Buy card, and no interest it makes it possible for me to purchase items with no issue knowing I will be good and not be in a cycle of owing money. Planning to one day buy a house and will definitely be using my card to make all my big items purchases.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    We love our membership

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership is a real value. Member prices plus unlimeted Geek Squad support protection plans on our purchases!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Save your nerves and some money in the long run

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been using My Best Buy Total for the past three years, and it has more than proven its value. Thankfully, I haven’t had to use the repair services, but the savings from exclusive pricing and discounts alone have made it worth it. In fact, this year alone, I saved around $400 through My Best Buy Total benefits, which basically paid for the plan itself. The special pricing on products and services has been the biggest advantage. It feels great to know I can get top-quality items or services at a reduced cost, whether it's for a new device or accessories. For anyone who makes regular tech purchases or just wants solid backup protection for repairs and services, My Best Buy Total is definitely worth considering. The value it adds to each purchase makes it an easy decision to renew.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Satisfied Customer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The new membership is a very good value, which saves money but not having to purchase a new pc and I can also bring in my other computers if they need service. Plus, you can trust the Best Buy technicians they have a lot of knowledge. They always welcoming to their customers and service their customers with expertise. What a great plan for a whole year. Hopefully, they lower the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very quick professional service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad fixed my laptop really quick! I was impressed by their knowledge and professionalism! Thank you

    I would recommend this to a friend