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Customer reviews

Rating 4.5 out of 5 stars with 32167 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

87%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 85 Showing 1,681-1,700 of 32,164 reviews
  • Rated 5 out of 5 stars

    Best Buy Membership Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    To the Best Buy Review Committee, I am thrilled to share my exceptional experience as a member of the Best Buy Membership, an opportunity that has genuinely transformed the way I shop for and experience technology products. The benefits and value I've gained from this membership have surpassed all expectations, and I'm excited to express my gratitude and enthusiasm. From the moment I joined the Best Buy Membership, I immediately recognized the advantages it offers. The array of exclusive benefits and personalized features have made my tech shopping experiences more enjoyable and convenient. What I appreciate the most is the seamless integration of these benefits into my everyday life. One aspect that stands out is the early access to deals and discounts. As a member, I have been able to take advantage of special offers and promotions that have allowed me to save significantly on products I was already considering purchasing. This exclusive access has not only saved me money but has also heightened my overall shopping experience. Furthermore, the extended return window provided by the membership has offered me peace of mind when making technology purchases. It's reassuring to know that I have extra time to thoroughly evaluate a product and determine if it truly meets my needs. This aspect alone has enhanced my confidence in making informed decisions. I must emphasize the exceptional customer service that the Best Buy Membership has provided. The dedicated support team has promptly addressed any queries or concerns I've had, showcasing a commitment to ensuring a positive experience for members like me. This level of attentiveness has truly set Best Buy apart from other retailers. In conclusion, the Best Buy Membership has exceeded my expectations in every way. The personalized benefits, early access to deals, extended return window, and exceptional customer service have all contributed to an exceptional shopping experience. I wholeheartedly recommend the Best Buy Membership to anyone who values technology and seeks a seamless, valuable shopping experience. Thank you. I am genuinely grateful for the opportunity to express my thoughts on such an outstanding membership. Sincerely, VV02

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I use it often

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love the app. Keeps track of all my purchases ans warranties in one place

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A Bargain Membership!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed help with my computer. Someone recommended the Geek Squad. I was told if I bought a year membership that I would get support for the whole year from the Geek Squad. I felt like this was a bargain. I hope to use my membership for other things during this year.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy total plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has been great so worth the year subscription! Best Buy has always helped me out with all my needs on my products!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    What are you waiting for?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely worth having this membership! Anyone who shops at BestBuy should take advantage of this!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Value for money, hands down!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is worth the cost for the peace of mind, believe me. Knowing that ALL my devices are covered, recent or older ones, you can't beat that.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Total Tech Membership Is A No-brainer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Total Tech membership is a no-brainer. Just as in the previous years, the membership paid for itself quickly. I've built my own computer boxes for 35 yrs, but this most recent trip to Best Buy was for a total PC workstation re-build. The Geek Squad crew shined once again with superb customer care and followed my instructions. While at my final inspection sppointment, I felt sorry for the folks in line around me, who would be bringing in devices regularly, and paying more than they needed to without a Total Tech membership. In fact, on each visit to Best Buy, it seems to me Geek Squad has the lion's share of business. Pretty quiet elsewhere. Just my observation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My membership works for me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The membership is a great value and the Geek Squad availability makes it even better.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Total membership is great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Total membership has been valuable for whole family. Nice to get extended warranty on all purchases at zero cost

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    People are nice and saves money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After only a week of having I needed files recovered off of my laptop which they were able to do in one day. This would've cost $100 at the genius bar but was free with the membership. About to take the laptop back to see why it's broken.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Paid for itself.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the membership along with my new computer, thinking I might need it during the setup. I did need it and Geek Squad resolved my problem easily!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This is the most valuable thing.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is extremely valuable. All of the support and the help that comes with this, not to mention the peace it brings you... Yep, 100%.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good value for the discounts and services provided

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Introduced to this when I brought in a desktop PC for hardware diagnostics. Purchasing the membership made sense in that the cost of the membership was directly applied to the cost for the diagnostics.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Our membership is what we needed.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The membership is has a great value along with good prices. The Geek squad offers support when needed and the the membership also adds protection to your purchases.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two year warranties pay for the membership! In addition to member pricing.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    We use this when needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This makes my Data safe from the growing numbers of scammers, and with an added support from the geek squad on all my devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Senior Citizen's Friend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership is an asset to me as a Senior Citizen. It reduces my worry of possible breakdown or problems with my recent purchases of kitchen appliances. I feel relieved knowing that any and all repairs are covered under my Best Buy Total Membership.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad was great. Easy to work with and answered my questions. Sales person was very knowledgeable and helped with the right purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    : Excellent Value for Tech Enthusiasts!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Title: Excellent Value for Tech Enthusiasts! Rating: ★★★★★ Review: I recently subscribed to the Best Buy Total™ - Yearly Membership, and it has been an incredible value for the money. The benefits are numerous and make shopping at Best Buy even more rewarding. Here are a few highlights: Exclusive Discounts: The exclusive discounts on a wide range of products have already saved me a significant amount. It feels great to get more for my money, especially on high-ticket items. Free Shipping: The free shipping on almost everything is a fantastic perk. It's convenient and ensures I can shop from the comfort of my home without worrying about additional costs. Extended Returns: The extended return period is a lifesaver. It provides peace of mind knowing that I have ample time to return or exchange items if they don't meet my expectations. Dedicated Customer Service: The dedicated customer service line for members is prompt and helpful. It's reassuring to know that I have priority support if I encounter any issues. Overall, the Best Buy Total™ - Yearly Membership is a must-have for anyone who frequently shops at Best Buy. The benefits easily outweigh the cost, and it enhances the overall shopping experience. Highly recommended!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Spyder1318

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty good deal thanks everyone for let it enjoy this membership

    I would recommend this to a friend