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Customer reviews

Rating 4.5 out of 5 stars with 35174 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

88%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 85 Showing 1,681-1,700 of 35,171 reviews
  • Rated 5 out of 5 stars

    Best Buys on top

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buys online services our top notch. I had no trouble with finding a great deal on a 85" Tv and 75" Tv for under $3,000 dollars.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Our membership counts

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This BB membership is one of the few things you can count on. With companies not backing their products at times when you need them, Best Buy helps with most additional questions and problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Save with Automatic Warranty Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With my Best Buy Total Membership, I can make purchases and save by not needing to buy warranty protection as it comes with my purchase for 2 years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PAYS FOR ITSELF!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Considering that I saved a 3x the cost of the My Best Buy Total membership, didn't have to pay the $249 for the Protection, and the discount on my first purchase using 0% interest financing if paid in full for 24 months. The money that I will also save on my planned future purchases, it's already paid for itself and the rest of the benefits are basically just extra perks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Really loving this TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought a Samsung smart tv. Lots of Samsung network tv shows. Will download apps soon. Delivery was great. Price was also great. But the best part was the sales staff. Very honest and helpful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Plan for a laptop saves a lot of other stuff

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Some violet thunder storms have plagued our area, In the spring I lost a cable modem to a lightning strike . In late June we lost a second cable mode, a router and Ethernet connected TV. MY home insurance deductible is now $6k and has no protection for items below this threshold. I bought the Best Buy Protection plan on a whim as i had bought a laptop for my rambunctious grandson, Laptop is okay most everything else now replaced as above due to lightning. This plan has been very good for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    worth of deals with membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy membership is totally worth it! The exclusive deals, extended return period, and free delivery make shopping super convenient. Customer service is always responsive and helpful. Great value for anyone who shops tech regularly!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love total tech

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the ease of returning an item, no hassle is ever given!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    pleased shopper

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Went in to buy a laptop and the sales person was very helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extended coverage with this membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Monthly membership is a good deal to get all purchases covered

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A good value is you buy a lot

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for purchasing items with peace of mind about warranties

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great services, great products, great prices. Lots of choices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership will be beneficial for me, just in case I need the Geek Squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Expert Assistance from Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is so comforting to know you can get help when you need it with this membership. They are knowledgeable and very courteous.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yearly membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buy yearly is one of the best it gives you insurance for whatever you buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love I can wait to pay my things. I have 12 months to pay with no interest.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy membershp -- great investment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm grateful for my membership, which included access to Geek Squad. I used them a couple of times during the initial setup of my new computer and I love that they are in the background if I need help in the future.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    We love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would definitely recommend membership!! No more extra fees trying to protect my electronics when I got it covered with the membership!! PERFECT.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Enhancing Every Purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been a member of Best Buy’s loyalty program for quite some time now, and I must say, it’s been an incredibly rewarding experience. From exclusive discounts to personalized recommendations, my Best Buy membership has truly enhanced my shopping journey. One of the aspects I appreciate the most about my membership is the special treatment I receive. Whether it’s early access to sales events or member-only promotions, Best Buy consistently goes above and beyond to make me feel valued as a customer. Additionally, the ability to earn points on every purchase and redeem them for rewards has allowed me to save money on future purchases—a perk that I definitely take advantage of. Furthermore, I’ve found the member-exclusive perks to be incredibly useful. Whether it’s free shipping on eligible orders, extended return windows, or access to the Geek Squad for technical support, these benefits have streamlined my shopping experience and provided peace of mind knowing that assistance is readily available when needed. In terms of tangible benefits, my Best Buy membership has proven to be a worthwhile investment. The savings I’ve accrued over time have more than offset the cost of membership, making it a no-brainer for anyone who frequently shops at Best Buy. Overall, my Best Buy membership has exceeded my expectations in terms of both appreciation and benefits. It has transformed the way I shop for electronics and appliances, offering unparalleled convenience, savings, and customer service. I wholeheartedly recommend it to anyone looking to elevate their shopping experience at Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I LOOOOOVE BEST BUY!!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always bought all my electronics at BEST BUY.. its a security to find knowledgeable people and get great prices and KNOW all your products are protected!! We have so many things from BB ... I hope they don't succumb to the demise of brick and mortar stores like everyone else.

    I would recommend this to a friend