Customer Ratings & Reviews

I would definitely recommend membership!! No more extra fees trying to protect my electronics when I got it covered with the membership!! PERFECT.

The customer service representative was very polite, helpful and professional. She answered all of my questions. I appreciated that very much.

I always get this program. It provides me access to wonderful support and customer service on demand.

I wouldn’t feel comfortable spending this kind of money and not have any sort of protection against accidents and issues! It’s a great value for everything you get with the protection plan!

Being a member at bestbuy have help me out a lot. I choose what ever I want and the sales representative are so knowledgeable on everything. They never let me down.

This works well, especially if you buy a lot of items at Best Buy! You get rewards and extended warranty, plus discount pricing! I love it!

This was a great deal. My new computer was set up and all data transferred without difficulty. Geek support with my questions was efficient and professional. I recommend this to my friends!

The membership is amazing. We are a very electronic household and the money it saves on warranties and repairs is great

I recently had an issue with my laptop which the geek squad were able to address and the cost would've been the same as the mentorship which gives alittle piece of mind for potential issues during the year. And you don't have to worry about costs in the future. I just don't like that they do automatic recurring charges each year.

Have used it 3 times already Cheyenne work with us after we had the computer back in 2 times so just wanted to let you know what an asset she is for best buy

The total membership has it's perks and its drawbacks. For the annual cost I expect better coverage. I've come across where the manufacturer provides a better price for device protection and coverage.

The membership really comes in handy specially if you have a gaming pc like me.

Membership is a great value. I have used it to buy a couple of computers and a game system. Geek squad have been a great help.

Membership is awesome to have someone right away help you with tech questions

Best thing you could buy at the store honestly. Only takes a couple of purchases to pay for itself. If you’re an Apple person it’ll pay for itself in one purchase.

The best deal best ever! gives you peace of mind when buying products with automatic warranty, and better prices when being a member!

This membership is a really great value having access to the geek squad rocks

This membership allows a person so many advantages...Geek support, discounts, up on new products! Definitely worth the money.

My Best Buy Total membership is EVERYTHING!!! Everyone in my house has a pc, laptop, tablet, phone... The list goes on and on. The BBT covers all repairs. I've been a member for several years and it's well worth the price since one pc repair can cost more than the membership itself!

This is a very good membership to have and a great deal to get. It is important to cover your electronic devices.