Customer Ratings & Reviews

The best service and price that I had in a long time, very friendly willing to listen and take care of the problem I was having, and when I got it it was just like it was when it was brand new Thank you very much

I love it! Being a member has saved me a lot of money and aggravation. It has fixed my computer, helped with the software, set up my Apple Watch, paired my air pods with my iphone, and more. Geek Squad always a available.

This is a great plan. Bought my 2 Bose flex max speakers in Nov and they went on sale in Dec. They gave me the sale price and got the difference back. Plus it covers all my electronics from Best buy.

I love that i can have all my electronics covered for one low price for two years. It is totally with the membership.

Worth the price. I got a refund for a lower price within 60 days of purchase. Free shipping and use of Geek Squad cant be beat.

Good discounts, notice on promotions, Geek Squad assistance either on the phone or in-store. Great when you live 30 miles from the closest Best Buy.

I have had a membership with Best Buy for quite a few years now and I don’t know what I’d ever do without it! I can’t even tell you how many times I’ve had to call the Geek squad so that they could help me with problems I was having and they’re always so helpful! They’ve helped me hook up a couple of my printers over the years which I would never be able to do on my own, helped me when my computer was hacked, helped me with my iPads and iPhones when I couldn’t get them to sync, ran diagnostics on my computer whenever I had problems, cleared cache and cookies because I didn’t know how to do it but they walked me through it so I could do it myself if I wanted to and just so many more things that just make it so worthwhile in having a membership with them! I remember when they first asked me years ago if I wanted to sign up for the Best Buy yearly total Tech Benefits and I was like, No thank you, it’s too expensive, and then when I had problems and didn’t know what I was doing, I decided to try the membership and it’s the best thing ever did! I would definitely recommend the total tech membership with Best Buy!

I purchased a TV from Best Buy and have been extremely happy with it. We had the Geek Squad deliver and install it and they were phenomenal!! Becoming a member was such a great decision!!!

Glad to have it when my computer crashed. Had to buy a new one but they got me set up in a day.

The Best Buy total membership is awesome! Especially if you buy things frequently from Best Buy! Love the automatic 2 year protection plans.

We have been members now for many years and we would not think of dropping it. It has many perks and gives us peace of mind.

This membership allows you sir peace of mind by extending warranties, or also has other perks. All worth a reasonable yearly cost

This is amazing especially if u go to geek squad cheaper and u spend way less alreys saved 700$ from the 180 I spent for the mermen ship

I definitely recommend having this because you get discounts and promotions just for purchasing it.

The membership is a real value....the Geek Squad covers all of your repairs and issues

This membership is truly valuable if you own a Mac or pc! I had trouble logging on to my Lenovo and they fixed the problem!

I purchased the yearly membership to save money on repairs.

I like the Best Buy Total membership. Staff very helpful - always willing to help.

A great deal. Due to identity theft, had to have 2 devices wiped. the Geek Squad was very helpful in doing this as well as helping me load back what was on my computers. The only downside is getting an appointment in a timely manner.

Honestly, worth it. I rarely shopped at Best Buy but I basically got total tech for free because a price match gave me 180 back, and they fix up most devices for free, plus 60 day returns is a plus, definitely a buy especially if you’re looking to buy something expensive like an e scooter pc bike or whatever, it’s been 2 months or so amd I saved 300+180, which is nkt at all comparable to the 179.99 I spent