Customer Ratings & Reviews

A great deal. Due to identity theft, had to have 2 devices wiped. the Geek Squad was very helpful in doing this as well as helping me load back what was on my computers. The only downside is getting an appointment in a timely manner.

I like the Best Buy Total membership. Staff very helpful - always willing to help.

This is a must for recent purchases Have used the derives 4 times this past year. I’ve had it for years. The techs have helped with my computer problems. Also covered my iPhone.

The Totaltech membership has been a fantastic investment for me and my family. The peace of mind knowing that we have 24/7 Geek Squad support and extended protection on our purchases has been invaluable. We've saved money with the exclusive member pricing, and customer service has always been helpful and professional whenever we needed assistance. I especially appreciate the quick response time for tech issues and the convenience of having everything under one plan. It truly enhances the shopping and tech ownership experience!

This is the best thing I ever purchased. The geek squad has resolved all of my computer issues over the years. They are the best..

Everything was great from scheduling my appointment to the final pick up.

very nice no wait very educated i had a company twice hack my computer twice and it only took 15min to bring it back to smooth operation you go guys

I got the total membership 5 years ago when I purchased a new computer. I have used it on every purchase since and it has more than paid for itself.

I love Best Buy everyone is so friendly. I’ve never been so confident with a purchase or experience like I’ve had with this store it’s beyond just business transactions I feel like I’m welcome. And I also love that there’s young people working There often. Nevertheless Best Buy is my favorite. I’d say my family combined has well on spent more than 100k in the past 30 years shopping Here.

Completely worth it to have the best buy total membership. Especially if you plan on buying electrical products (TV's/Laptops/gaming systems/sound systems etc) throughout the year.

They retrieved my old computer data and put it on my new laptop. Awesome recovery to say the least.

Love our My Best Buy Total membership. In the long run, it has saved us money. We've used Geek Squad numerous times - they've been great! Very helpful.

This membership is worth the money. It comes with AppleCare which is a must have. I have 5 apple devices and always upgrade thru bestbuy to get free AppleCare. And they did a great job fixing my laptop

I absolutely love my Best Buy Total Membership! It has been a game-changer for how I shop and maintain my electronics. The perks and benefits are worth every penny. One of the best features is the free shipping and fast delivery. No matter what I order, it gets to me quickly without any extra cost. The exclusive member discounts are also fantastic—they’ve already saved me a significant amount on items I was planning to buy anyway. The included Geek Squad support is a huge bonus. Any time I have a question or need help troubleshooting an issue, their team is just a call away and always incredibly helpful. It’s like having a tech expert on standby! Additionally, the extended return and exchange window gives me peace of mind. It’s great to know I have extra time to decide if a purchase is right for me. Overall, Best Buy Total Membership makes me feel like a VIP. If you shop at Best Buy even a few times a year, this membership pays for itself in no time. Highly recommend it!

I absolutely love my Best Buy Total Membership! It has been a game-changer for how I shop and maintain my electronics. The perks and benefits are worth every penny. One of the best features is the free shipping and fast delivery. No matter what I order, it gets to me quickly without any extra cost. The exclusive member discounts are also fantastic—they’ve already saved me a significant amount on items I was planning to buy anyway. The included Geek Squad support is a huge bonus. Any time I have a question or need help troubleshooting an issue, their team is just a call away and always incredibly helpful. It’s like having a tech expert on standby! Additionally, the extended return and exchange window gives me peace of mind. It’s great to know I have extra time to decide if a purchase is right for me. Overall, Best Buy Total Membership makes me feel like a VIP. If you shop at Best Buy even a few times a year, this membership pays for itself in no time. Highly recommend it!

This membership helps me with all of my devices, if you get them all from here they keep them brand new very good warranty and protection.

I love that I can go into Best Buy anytime with my computer or any other electronic device and I will be assisted in whatever problem I may have.

This membership is great. The membership gives me peace if mind whenever I head into Best Buy to make a purchase, I know I am going to receive the best value on everything I buy. My Best Buy even helped keep the cost down when I had my computer fixed. Thank you Best Buy!!

The Best Buy membership includes the on-line Geek Squad support! It is essential, thorough and a must-have to keep your computer cleaned and working optimally!

This membership is a real value. My computer was hacked twice in a month; after the second, I took it to Geek Squad at Best Buy. Fixing that problem would have cost $150, but for a few extra dollars I now have a full year's coverage (insurance, basically) that if I have any other problem with that computer or my iPhone, Geek Squad will help resolve the issue!