Customer Ratings & Reviews

Here’s a review you can use for Best Buy’s warranty services: Rating: ★★★★☆ Title: Worth It for Peace of Mind I’ve had a great experience with Best Buy’s warranty program. The process of adding the warranty was straightforward, and it has already paid for itself. When my [insert item, e.g., laptop, TV, headphones] unexpectedly stopped working, they made the repair/replacement process smooth and hassle-free. The customer service team was responsive, and the turnaround time was faster than I expected. While there are some exclusions and fine print, as with any warranty, it’s been a lifesaver for covering unexpected issues. I’d recommend it if you’re purchasing a high-value item you want to protect. The only reason I’m not giving five stars is that the initial warranty cost felt a bit high. However, given the coverage and support, I’d say it’s worth it overall. !

I had purchased the insurance a few years back to insure my drone (A DJI Air 2s). While a bit skeptical of the coverage, the employee insisted that it would cover the drone in case of any issues. Fast forward a year, and the drone had issues. Best Buy replaced the drone for me, minus a restocking fee that I knew I would be responsible for, and they did it the same day. I didn't need to reschedule any work after that happened, which was incredibly helpful.

I love the Best Buy membership! The warranties that go with it have been very useful. The discounts on some products are pretty terrific, too! It’s one thing my husband doesn’t complain about renewing.

Having best buy protection has saved me money on a number of occasion. I always opt in! I have been enrolled for years now

They are there for me when I need them. In emergencies or just routine maintenance.

The best thing I do each y ear is buy a total membership, which enables me to use the Geek Squad. Can't exist without them.

It's great and has favored me a lot, I always recommend it

The membership payed for itself within after only 2 visits

THIS IS AN AMAZING PRINTER! it prints very fast, it printed a 15-page doc is literally seconds I'm going to buy another one for my cabin. And you only need to replace the printer cartridges when you need that specific color! Since we rarely use colored ink, we won't need to replace then when we replace the black ink..Love this one!

A good value, when you consider they support multiple devices. If you use it 2-3 times, it's paid for itself.

Is very good store and the quality of their products are top on the line, while you’re in the store the staff are very helpful and generous offering us a really good help or taking care of us while we’re shopping there!

I love best buy. Love the full membership vs. the other offers. The only bummer is they don't come to your house anymore to help with laptop set up.

As someone who's always been cautious about my tech purchases, becoming a member of Best Buy has been a decision I'll forever cherish. Let me share how this membership has touched my life in ways beyond just great deals. From the start, it was evident that Best Buy treasures its members. The warmth of the welcome and the personalized attention I received made me feel like more than just a customer. It's like being part of a family where your tech dreams and concerns truly matter. The savings I've gained from the membership are undeniably remarkable, making it a wise financial choice. But the real emotional value comes from the confidence it gives me. With the extended return and exchange period, I no longer worry about making a rushed decision. This sense of ease is priceless, and it's as if a weight has been lifted off my shoulders. What truly tugs at my heartstrings is the exceptional customer support. Whenever I've hit a bump in the road with my tech, I've been met with patience and understanding. The expert assistance feels like a friend guiding me through challenges, and that's something I don't take for granted. The joy of unboxing a new piece of technology is something many of us treasure. With the free expedited shipping, that excitement arrives at my doorstep even quicker. It's a simple touch, but it amplifies the happiness of receiving and experiencing something new. As a member, I've had the privilege of attending exclusive events. These gatherings are more than showcases; they're opportunities to connect with fellow tech enthusiasts who understand the exhilaration of innovation. The sense of belonging to this community is incredibly heartwarming. In a world where purchasing decisions can often feel overwhelming, being a Best Buy member has brought me tranquility. It's not just about owning cutting-edge gadgets; it's about the journey – the support, the savings, and the shared enthusiasm. If you're someone who seeks not only the best deals but also a deeper connection to the world of technology, I wholeheartedly encourage you to embrace the Best Buy membership. It's not just about what you get; it's about how it touches your life and enriches your relationship with technology in ways you never imagined.

The $179.99 Total membership offers more than just a price tag—it’s like health insurance for your electronics, but with added perks. Let’s break it down: Product Protection: With Total, you get up to 24 months of product protection on qualifying items during your active membership. That’s peace of mind for your gadgets and gear. Free 2-Day Shipping: Need that new computer or TV quickly? Total members enjoy free 2-day shipping on eligible items. No waiting around! Extended Returns and Exchanges: You have a generous 60-day window to return or exchange items. No rush, no stress. Exclusive Member Deals: Total members get access to exclusive deals on software and selected items. It’s like being part of an exclusive club. Two Claims Per Year: Unlike the Geek Squad Protection Plan, which allows only one claim, Total lets you make two claims per year. Accidents happen, and Total has your back. Service Fee: When you file a claim, there’s a service fee at the start. But here’s the upside: you can retry several times as long as you’re an active Total member. Monthly Protection Plans: After the first year of product protection, you can choose an extended monthly protection plan for specific items. Flexibility is key. Cost Breakdown: Yes, $179.99 might sound hefty upfront, but it’s only $15/month—not much more than an Amazon Prime subscription. And for what you’re getting, it’s a no-brainer if you’re shopping for electronics like a new computer, TV, or Home Theater sound system. So, think of Total as your electronic guardian angel—it’s got your back, and it won’t break the bank!

The $179.99 Total membership offers more than just a price tag—it’s like health insurance for your electronics, but with added perks. Let’s break it down: Product Protection: With Total, you get up to 24 months of product protection on qualifying items during your active membership. That’s peace of mind for your gadgets and gear. Free 2-Day Shipping: Need that new computer or TV quickly? Total members enjoy free 2-day shipping on eligible items. No waiting around! Extended Returns and Exchanges: You have a generous 60-day window to return or exchange items. No rush, no stress. Exclusive Member Deals: Total members get access to exclusive deals on software and selected items. It’s like being part of an exclusive club. Two Claims Per Year: Unlike the Geek Squad Protection Plan, which allows only one claim, Total lets you make two claims per year. Accidents happen, and Total has your back. Service Fee: When you file a claim, there’s a service fee at the start. But here’s the upside: you can retry several times as long as you’re an active Total member. Monthly Protection Plans: After the first year of product protection, you can choose an extended monthly protection plan for specific items. Flexibility is key. Cost Breakdown: Yes, $179.99 might sound hefty upfront, but it’s only $15/month—not much more than an Amazon Prime subscription. And for what you’re getting, it’s a no-brainer if you’re shopping for electronics like a new computer, TV, or Home Theater sound system. So, think of Total as your electronic guardian angel—it’s got your back, and it won’t break the bank!

Getting the membership means every time I buy something I don’t have to think about getting the extra warranty and cover my investment. It comes automatically with the membership. It can’t be better than that.

Real value, prices, plus unlimited geek squad support is wonderful. Love the thought of having protection on my purchases.

The membership is so worth in my case it give me good deal and I have to problem if I need help with any of my gear

This membership is a real value really good price I love it qeek Squad comes in handy.

Best Buy Total membership has saved me money and protected my devices If necessary they have replaced my products as well Definitely recommend it