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Customer reviews

Rating 4.5 out of 5 stars with 35185 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

88%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 91 Showing 1,801-1,820 of 35,182 reviews
  • Rated 4 out of 5 stars

    Great Value if you buy multiple things

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good if you buy a lot of tech and possibly appliances/furniture. The membership comes with home assembly for furniture along with thr warranties on everything so if you buy a few things a year it's a really good value.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love my membership and use it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership is a real value really good price I love it qeek Squad comes in handy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Rescued my computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Saved my laptop from being a piece of scrap that needed to be replaced. They covered a faulty power input and battery and rescued my computer. I even was able to get a replacement computer while it was getting repaired and received all of my money back when I returned it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great subscription

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The price is great for the value and perks that come with the subscription

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love my membership with Best Buy total tech

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership was a real value member prices geek squad is great Support wonderful and they’re always there to help with any problems you may have

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek squad fees

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it saves money in the long run. Just make sure you know the difference between hardware coverage and software coverage

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Half the price of Apple+care - Great value.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thought this membership was a great value. It covers the damages to my Macbook and offers assistance if there are any technical issues and it was half the price of Apple+. I havent had to use it so far and I hope I never do but I'm happy with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They fix computers!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thought my computer had crashed beyond rescue. Best Buy was able to return it to me working perfectly, with all my files intact. Great value.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Reliability

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a pleasure to always be covered for prompt access to Geek Squad!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The membership is a great deal. I love how I can get a price match for 60 days.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The membership is great. Having the Geek Squad available when you’re having a problem is perfect. The small price you pay is well worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No pun intended: Best Buy I've Made!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've used this membership twice so far. It has great value for me. The service person fixes/answered questions to get my new computer up and running. When compared to hiring out to an independent person, it will be a great, huge cost savings to me. As I work through my new computer, I will have more questions and feel confident any issues and questions will be answered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    SERVERING PEOPLE AT YOUR BEST !!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the way best buy go far & beyond explaining the problem your having with your phone & Why ? In other words you tell them your problem & they have a solution, Best Buy Keep Up The Good Work & Servering people At Your BEST !!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love our membership!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Team was patient and supportive in addressing all of my concerns and issues. They treat each person with care and understanding. It was a pleasure meeting and working with the Team.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Joh o

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The total membership is great , it offers peace of mind and i know that i can receive help anytime. Plus i can save time and money knowing where to get help.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Old laptop/new laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stephen was engineer that fixed my older laptop andshowed the benefits of the Geek Squad membership. Hevwas friendky abd professional

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Customer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have been very satisfied with our interactions and look forward to having Total Tech and Geek squad available in the future.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with purhase. Geek squad helped set up computer and available to answer all questions

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Membership value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our Membership has saved us hundreds of dollars and time. Best investment we’ve made. It’s peace of mind knowing it’s easy to schedule appointment’s and the technicians are always very pleasant and helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I so happy with everything

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very well service faster the person who’s taken care of me was so helpful amazing service she so sweet thanks

    I would recommend this to a friend