Customer Ratings & Reviews

I am not one for store memberships, especially if I have to pay for the sub as I have a fixed income, but when I had to bring in my PC for a scan and diagnostic, the Total Membership was a little more expensive than the diagnostics. I have a custom build PC, and know nothing about computers, so the total membership pays for itself in cleanings, diagnostics and anything other care my PC will need. Additionally, in-store protection plans are included with the membership, no need to pay extra, which has always been my turn-off. tldr: The Total Membership is well worth the price and more than pays for itself.

Very well service faster the person who’s taken care of me was so helpful amazing service she so sweet thanks

Very worthy of the membership- many discount not only to the products but also the services

It is so easy to purchase from Best Buy due to the membership. Any problems, it's a quick phone call and the Geek Squad is here repairing or replacing the item. No problems totally hassel free!

If you buy electronics at all, even if only a couple times a year, i strongly recommend the Total program. I have easily saved more money than the annual cost, and recently had to use the coverage on a coffee maker that died 4 days before the 2 yr warranty expired. Walked in, hand it over, they didnt have that model anymore so upgraded to the latest and greatest model, with a yotal out of pocket around 50 bucks, for different/fancier model. Huge piece of mind knowing my purchses are covered, it is easy to use when you need to, and saves me money on the front end of the purchase as well with exclusive pricing and deals. I k ow i sound like a brochure, i dont mean to. Just, like most people thought it was too expensive, then bought some tech stuff for my son and the insurance was more than the total. So i bought the total really to protect that one mega purchase, not reall thinking i would use it, but to my surprise, even though i dont buy a lot of electronics, it still saves me money.

To the Best Buy Review Committee, I am thrilled to share my exceptional experience as a member of the Best Buy Membership, an opportunity that has genuinely transformed the way I shop for and experience technology products. The benefits and value I've gained from this membership have surpassed all expectations, and I'm excited to express my gratitude and enthusiasm. From the moment I joined the Best Buy Membership, I immediately recognized the advantages it offers. The array of exclusive benefits and personalized features have made my tech shopping experiences more enjoyable and convenient. What I appreciate the most is the seamless integration of these benefits into my everyday life. One aspect that stands out is the early access to deals and discounts. As a member, I have been able to take advantage of special offers and promotions that have allowed me to save significantly on products I was already considering purchasing. This exclusive access has not only saved me money but has also heightened my overall shopping experience. Furthermore, the extended return window provided by the membership has offered me peace of mind when making technology purchases. It's reassuring to know that I have extra time to thoroughly evaluate a product and determine if it truly meets my needs. This aspect alone has enhanced my confidence in making informed decisions. I must emphasize the exceptional customer service that the Best Buy Membership has provided. The dedicated support team has promptly addressed any queries or concerns I've had, showcasing a commitment to ensuring a positive experience for members like me. This level of attentiveness has truly set Best Buy apart from other retailers. In conclusion, the Best Buy Membership has exceeded my expectations in every way. The personalized benefits, early access to deals, extended return window, and exceptional customer service have all contributed to an exceptional shopping experience. I wholeheartedly recommend the Best Buy Membership to anyone who values technology and seeks a seamless, valuable shopping experience. Thank you. I am genuinely grateful for the opportunity to express my thoughts on such an outstanding membership. Sincerely, VV02

I am grateful for this program as it has helped several times with repairs with no hassle.

Meh. Its membership for bestbuy buy it or dont up to you

As someone who is still learning about computers and technology, the Best Buy Total Tech Membership has been an absolute game-changer for me. It has provided me with invaluable benefits and resources that have made my tech journey much smoother and more enjoyable. One of the standout features of the Total Tech Membership is the expert support it offers. Whenever I have encountered an issue or had a question about my computer or any other tech-related topic, the knowledgeable and friendly experts at Best Buy have been there to guide me. Their assistance has been invaluable in troubleshooting problems, recommending suitable products, and providing helpful tips and tricks. The membership also grants me access to exclusive discounts and offers. As a tech enthusiast on a budget, this has been a significant advantage. The discounts have allowed me to save a considerable amount of money on tech purchases, whether it’s a new computer, peripherals, or accessories. The savings alone have more than paid for the membership fee. Another aspect of the Total Tech Membership that I truly appreciate is the educational resources it provides. Best Buy offers a wealth of online tutorials, guides, and articles that cover a wide range of tech topics. These resources have been instrumental in expanding my knowledge and understanding of computers and technology. I now feel more confident in navigating the tech landscape and making informed decisions about my purchases. Furthermore, the membership includes access to Best Buy’s Geek Squad Protection plans. This peace of mind has been invaluable, as it ensures that my tech investments are safeguarded against unexpected mishaps or malfunctions. Knowing that I can rely on the Geek Squad’s expertise and support in case anything goes wrong has been a tremendous relief. Overall, the Best Buy Total Tech Membership is a must-have for anyone who is still learning about computers and technology. The expert support, exclusive discounts, educational resources, and Geek Squad Protection plans combine to offer an all-in-one solution for aspiring tech enthusiasts. It has been an incredible resource that has not only saved me money but also empowered me to make smarter tech decisions. Rating: ⭐️⭐️⭐️⭐️⭐️ (5/5) If you’re on a tech-learning journey like me, I highly recommend getting the Best Buy Total Tech Membership. It’s an investment that pays off in knowledge, savings, and peace of mind.

I recently signed up for the **My Best Buy Total membership**, and it’s been an absolute game-changer for my shopping experience. For just $179.99 a year, you get an incredible array of benefits that make it more than worth the price. The **peace of mind** that comes with protection plans, including AppleCare+, is invaluable. Having **24/7 tech support** is a lifesaver—I’ve already used it a few times, and the team is always helpful and knowledgeable. The **exclusive pricing** and **free 2-day shipping** have saved me both time and money, especially during busy weeks when I need something fast. What truly sets this membership apart is the **60-day return window on most products**—no more rushing to make decisions! And the dedicated member support makes me feel valued every step of the way. If you frequently shop for tech or gadgets, this membership pays for itself in no time. It’s an investment in convenience, savings, and peace of mind. Highly recommend!

I had a lapse in my payments but I made sure to start up a new Membership for myself. Best thing ever

I have had this membership for several years now and have found it to be extremely useful, especially since I make a lot of my electronic purchases at Best Buy. It’s always nice knowing that I can call and we’ll have someone there available to help me and at reduced prices as well.

Best Buy Total gives me real peace of mind. Tech support, exclusive deals, and protection all in one—totally worth it. I’ve saved money and stress more than once. The service is fast, friendly, and reliable. If you shop tech often, this membership pays for itself. Highly recommend!

Have had a membership for years. Extended warranties and discounts are great but liked it better when Webroot was included in the price.

This membership is a real value. The Geek Squad team members and clerks are professional and polite. They are always very helpful when I come in to the store or call them.

This membership is great and you get so many services for a great price.

Chose the membership after comparing the other warranty options. Value seemed better than the other options. Although I have not used it at this time, it does provide me some reassurance that if anything goes wrong with my appliance, it will be replaced.

I absolutely love my Best Buy Total Tech membership. The warranty coverage has saved me stress and worry, and it’s comforting knowing my tech is protected. It’s been well worth the investment!

No complaints with my membership...they've saved me money on several appliance purchases & Geek squad drop offs. It's not cheap but the value is certainly there!

Glad I purchased the membership. Leave me confident you stand by your products