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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 35187 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

88%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 93 Showing 1,841-1,860 of 35,184 reviews
  • Rated 5 out of 5 stars

    Service

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am so pleased with best buy I love the service I receive all the time I have the geek squad and I definitely get my money worth every year.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    YvonneJ

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad I purchased the membership. Leave me confident you stand by your products

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy Membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love having the support and access to geek support if I need. Also, Best Buy has always been top tier when it comes to meeting my needs and issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well worth the Money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So glad we purchased the membership. It has saved us from purchasing a new computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m glad I bought the Total membership, it saves me a lot of money and gave me a lot of benefits

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Total Membership program is a great value, offering convenient access to a range of benefits all in one place. Signing up was simple, and I’ve really enjoyed how user-friendly it is to use and manage my account. It’s been a smart choice for staying organized and getting the most out of the services I use every day.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Three cheers for Geeks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad has been great in helping this technically challenged customer Their patience and proffesionalism in working with me is well appreciated. Joe

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy total membership provides services

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchasing the Best Buy total program was cheaper than paying for services individually. Plus additional services from Geek Squad were included.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung QLED Hooray!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I LOVE my Samsung QLED TV!!!! I got the 50 inch and it's perfect for my family room!!!! What a difference having an excellent quality TV makes!!!! I got a great sale price and am good for any price adjustments for 2 months!! You can't beat a deal like that!!!! Thank you Best Buy!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad help

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchase the plan for all our computers and phone to handle anything that comes up. We had been hacked, the Geek Squad fixed it for us! And now we have them if anything else comes up! Love it and the peace of mind!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Rveiew

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bever regret to be a member of BestBut. They have lots of ggos offer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My Best Buy Total™ membership.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership is absolutely worth it! The member discounts, exclusive prices, and Geek Squad support make every purchase worry-free. I really appreciate the added protection plans for my electronics, which gives me peace of mind. The value I get with this membership easily pays for itself with the savings and benefits provided. Definitely recommend it to anyone who shops at Best Buy regularly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great help

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team at the Geek Squad was very helpful in getting my old information off my laptop that had an unfortunate accident in a sink of water.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    We will Never Not Have This STAYS Active/Valid.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THE best protection plan on the market. Period. Absolutely only buy our tech for the whole household here solely because of this plan. NOTHING better on the entire consumer market in our opinion. 100% necessary to stay up to date with. Garaunteed lifetime member here.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Barbara O

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My experience with Best Buy has always been a good one.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Sometimes ya need a little help

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a new laptop and wanted to be sure I could use Microsoft Outlook for my mail. Not sure that I could get it to transfer from my former desktop, I enrolled to get the help I needed. Very glad because the install was not seamless. The Geek squad set me up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great value purchase. Ultimate product protection. Must have

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent member benefits

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased a lap top for my son for college but the Membership services that came along with it I may actually use, like geek support. That would definitely come in handy for the electronic devices that my family uses. You need reliable devices to use every day so this is an excellent member benefit. Thank you for providing this.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love BestBuy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have bought all my Big TVs and computers at My Best Buy and would never go anywhere else but Geek Squad for my Computers and phones. Keep them healthy on a regular schedule so you work with confidence. Smart, friendly experts.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    We love our membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yes, i've been to geekswide quite a few times since then.And wonderful service professional to the point could not ask for more.Thank you so much.If you look there were

    I would recommend this to a friend