Refund Refresh 4-Day SaleEnds Monday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.5 out of 5 stars with 35199 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

88%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 95 Showing 1,881-1,900 of 35,196 reviews
  • Rated 5 out of 5 stars

    Making Small Business easy….

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Until you start setting up your small business. One doesn’t appreciate the value of IT support. This service has simplified my technology challenges with the power of geek Squad. Thank you!!!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Membership

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's interesting that they'll set up/transfer your information on a new laptop for "free" if you're a member but then charge you to be a member. Hmmm.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    5 star

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had to use yet but its good to know I have it protected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good investment

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems to be worth it. Especially if you like new tech. They can help with anything, even online help. I will purchase again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great coverage plan

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Totally worth it, especially if you into electronics gadgets, your is covered, it’s have an annual fee but you eliminated items on the same plan so it worth overall

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great help from the Geek Squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am so thankful I decided to purchase My Best Buy Total. I bought a new computer and the Geek squad transferred all my data from old computer to the new one and then helped me understand my new computer. It has given me a sense of security to have this service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pricy but worth it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is worth the price of admission. I find the total value worth the cost and the customer service makes it easy to use for all my coverage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the price

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m usually anti-memberships but this actually makes sense. If you buy even 1 or 2 products on average per year, the included benefits pay for the membership. Recommended if this fits your habits

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy membership

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy membership has saved me a good bit of money with repair or replacement of devices over the years. Also how to navigate some things as well. I would highly recommend it. It’s worth the money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love my membership

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having this membership is wonderful. Highly recommended it! Best Buy takes care of there customers and having this membership makes the whole process easy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A phone call away

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was good knowing they would be there if I needed service or guidance on products I purchased thank you

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Satisfied customer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I brought in my daughter's computer to get cleaned up & I wasn't really sure how much it was going to cost...Needless to say, I was greatful that I was offered the membership bcause it was significantly cheaper than what I would have had to pay without it & it also covers other Best Buy purchases.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great membership

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve enjoyed being part of Best Buy’s Total Membership, I’ve saved 1000’s and enjoy the convenience of a home delivery. ❣️

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My BestBuy Total

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Membership is well worth the price. I have already used enough of the services to pay for it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love BB!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This members is is of awesome value. I will recommend it to my friends!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I HUGELY APPRECIATE MY TOTAL MEMBERSHIP!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Best Buy Total Membership is an OUTSTANDING value. The service is trained in listening to nontechnical people like me who run into problems then need help. They are patient, kind, and extremely helpful with enabling me to understand problems and how they develop. I am extremely grateful to Best Buy for creating this service. I could not be without it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    perfect!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    perfect for worry free transfer of all my info from old computer to new one. worth every penny as my old computer was 11 years old and i needed help with all the new features on my new HP. scheduled a learning session and it was so helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My best buy buddy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The memberships is very helpful when truly needed and appreciate it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must for electronic enthusiasts

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you are an electronic person, this membership is a must. I have 60 days to price match and receive longer protection with it. Try it for a year and decide for yourself.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mattkossy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the peace of mind i get from being a greek sqad member. I don't have to worry about anything with my computer because i know once i brung it, it will be fixed.

    I would recommend this to a friend