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Customer reviews

Rating 4.5 out of 5 stars with 35202 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

88%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 96 Showing 1,901-1,920 of 35,199 reviews
  • Rated 5 out of 5 stars

    A must for electronic enthusiasts

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you are an electronic person, this membership is a must. I have 60 days to price match and receive longer protection with it. Try it for a year and decide for yourself.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mattkossy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the peace of mind i get from being a greek sqad member. I don't have to worry about anything with my computer because i know once i brung it, it will be fixed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Expert Help is a Phone Call Away

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tech help by phone, on site and even at home is covered in this invaluable membership. In one phone call a question can be answered, a problem solved or an appointment with the Geek Squad at your Best Buy can be scheduled. We have had and used this service for years--never disappointed!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Benefits/Rewards package is excellent and exceeds expectations! It’s just Awesome!! It gives that good sense-peace of mind of being able to purchase items you want/need! Thanks Best Buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad team are great. I appreciate tgem, and when I need help they are there for you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent program for the people that doesn't know how or what in technology.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value and service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used geek squad for other items so it was a no brainer for me to get this when i bought my sons new laptop. I need it to last multiple years so having this coverage for a good price gives me that extra peace of mind especially with the great customer service the geek squad consistently provides.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Value and perks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the Best Buy total membership it comes with great perks and a lot of support from Geek squad when it comes to repairs or any questions I have about my products I purchase with Best Buy. And free 2 year warranty on all items purchase with Best Buy is amazing‼️

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Necessarily Perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    perfect for all my purchases. wouldn't buy an electronic without it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its great that they have this membership, peace of mind not wondering where to call or take product in.. just one thing i have to say is, it was better years ago but still worth it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best thing ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best thing I ever gotten, I have so many accidents with my devices that without this I don't know how I would afford the repairs.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    we got money back from purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the membership with the geek squad plan was helpful. after we got it home ad ware popped up .not sure if it came from transfer from old system. geek squad cleaned it up. the price came down a bit and we got some refund.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love my membership I try to use it often

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comes in handy glad I purchased this just in case.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sophia at Grapevine Best Buy great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a processor at Best Buy and Sophia in the Grapevine store was extremely knowledgeable, helpful and answered all my questions. She set up the processor like I wanted, She restored my data from my old processor and placed the data on the new one. I received great customer service from Sophia.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Total Membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased BB Total for the 2 year warranty; worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Use my membership for lots of items at best buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The total tech membership saves me money at Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gives bonus more perks for members and friendly staff

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    We love Best Buy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Helped me purchase all my electronics from tvs, tablets, and ear buds.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Total Membership service is excellent.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The professional team reviewed my computer virus that locked my computer and fixed the issue in timely manner. I totally recommend Total Membership for outstanding service with the customer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it definitely will recommend to others

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will say if your someone who buys from best buy a lot throughout the year you definitely should get the membership so worth it!!!!❤️

    I would recommend this to a friend