Customer Ratings & Reviews

I purchased a Best Buy total care membership 2-3 years ago and I renew it every year because you never know what can happen to your electronics. If the item is not covered by the manufacture, there is either no charge or a small charge. GREAT SERVICE!!!!

This membership is a great value, membership, prices, and appliance protection all year long. This is a must in my book.

geek squad support is the greatest support ever. I can be assured that geek squad will fix it

It's a nice thing to have the reward your Best buy until a lot of people don't have

I like the fact that I receive a notice if an item purchased goes on sale within 60 days that I receive credit for the lower price.

Have definately worried less hsving this membership. Have used it 3 x already so just about paid for itself

This membership is probably the best membership I have ever bought. Just knowing that your electronics are protected, gives you great comfort and relieves you of stress

My computor was hacked so i needed to have it professionally cleaned. The cashier suggested the membership and it looks like it has been a great purchase for the fee

I absolutely love the fact that I could purchase the Geek Squad Protection. Makes me feel 100% happy with my computer purchase as assurance if I need anything.

this is an awesome product thank you very much I HIGHLY recommend everyone buys this product it is so worth the money, genuinely this is got to be the best membership I've ever bought in all my life shopping for tech this gives the best rewards and benefits.

This membership is very cool, I like it, the best decition

Thanks to the membership, I got a great discount on my PC.

Used the Geek squad and Rene was terrific. Patient,knowledgeable and kind.

This membership offers peace of mind and sense of belonging, a reliable source to call when important devices, appliances, communications, entertainment products break or need service.

I want to express my appreciation for Best Buy’s membership plan and the incredible service provided by the Geek Squad. The membership benefits, including exclusive discounts and extended support, have made my shopping experience more rewarding and convenient. Additionally, the Geek Squad team has been outstanding—always professional, knowledgeable, and dedicated to ensuring my devices run smoothly. Their expertise and excellent customer service give me confidence in every visit. Thank you for offering such a valuable program and for having a team that truly cares about customers!

I have been a Best Buy Totaltech member for about a year now, and I have been very happy with the benefits. I have saved a lot of money on repairs, extended warranties, and Geek Squad services. Here are some of the benefits of the Best Buy Totaltech membership: * 24/7 Geek Squad support: You can get help with any tech problem, day or night. * Extended warranties: Get up to two years of extended warranty coverage on eligible products. * Free delivery and installation: Get free delivery and installation on eligible products. * 20% off repairs: Get 20% off repairs on eligible products. * 10% off in-store and online purchases: Get 10% off in-store and online purchases of eligible products. * Free technical support: Get free technical support for all your tech devices. * Free screen repair: Get free screen repair for eligible smartphones and tablets. I have used the Geek Squad support several times, and they have always been very helpful. They have fixed my laptop, my phone, and my TV. I was also able to get a free screen repair for my phone. I also saved a lot of money on extended warranties. I bought an extended warranty for my laptop, and it saved me $200 when I had to have it repaired. Overall, I think the Best Buy Totaltech membership is a great value. I have saved a lot of money on repairs, extended warranties, and Geek Squad services. If you own a lot of tech devices, I highly recommend it. Here are some additional thoughts on the Best Buy Totaltech membership: * The price is reasonable. The annual membership fee is $179.99, which is comparable to other tech support memberships. * The benefits are comprehensive. The membership includes a wide range of benefits, from tech support to extended warranties to free delivery and installation. * The customer service is excellent. I have always had a good experience with the Geek Squad. They are friendly, knowledgeable, and efficient. Overall, I think the Best Buy Totaltech membership is a great value. It's a must-have for anyone who owns a lot of tech devices.

I love this membership. The special prices, fast shipping, and peace of mind with Geek Squad support make it totally worth it. I’ve saved on several big purchases and the service has always been quick and reliable.

this maintenance contrsct is worthwhile having it covers all devices even thosevnot purchased at best buy

This membership is a real value. Hgreat protection and assistance provided.

We are very excited for our small business to begin the Total membership. We think it will really help us with products that are needed in the future.