Customer Ratings & Reviews

The Best Buy Totaltech™ Yearly Membership has been a fantastic investment. The benefits and services offered are well worth the membership fee. From the moment I signed up, I experienced a range of perks that significantly enhanced my shopping experience. One of the standout features is the extended product protection, which gives me peace of mind knowing that my electronics are covered beyond the standard warranty. The free shipping on all online orders is incredibly convenient, saving both time and money. The priority access to Geek Squad tech support has been a game-changer. Whether I needed assistance with setup or troubleshooting, the support has been prompt and highly effective. The exclusive member discounts on products and services are also a great bonus, providing additional savings on top of Best Buy’s regular deals. Overall, the Best Buy Totaltech™ Membership offers exceptional value with its comprehensive range of benefits. It’s an excellent choice for anyone who frequently shops at Best Buy or values added protection and support for their tech purchases. Highly recommended for maximizing your shopping experience and getting the most out of your tech investments!

Membership that makes sense and gives peace of mind.

Great place to get all your electronics, great deals

I'm very pleased with my Best Buy membership plan. I had two "retired" laptops that I had the Geeks look at. They were able to fix one like new, so now I have a back up for travel. Money well spent.

I recently signed up for the Best Buy Total Tech Membership, and I must say, it has truly transformed my tech shopping experience. This membership has proven to be a game-changer, offering an array of exceptional benefits that have left me thoroughly impressed. First and foremost, the access to exclusive member-only deals is nothing short of fantastic. I've managed to snag incredible discounts on a wide range of products, from laptops and smartphones to home appliances and gaming consoles. The savings I've enjoyed have more than justified the cost of the membership itself. Another standout feature is the priority access to Best Buy's renowned Geek Squad. As a member, I have received unparalleled technical support and assistance whenever I've needed it. Whether it's troubleshooting a software issue or setting up a complex home theater system, the Geek Squad has consistently gone above and beyond to provide prompt and reliable service. The peace of mind that comes with knowing I have expert help readily available is truly invaluable. One of the most underrated benefits of the Total Tech Membership is the free delivery and installation services. This perk has made my life so much easier. I no longer have to worry about lugging heavy electronics or figuring out complicated installation processes. Best Buy's professionals take care of everything, ensuring a hassle-free experience from start to finish. Additionally, the extended return window has proven to be a lifesaver on more than one occasion. The ability to return items within 45 days instead of the standard 15 days has given me ample time to thoroughly test products and make sure they meet my expectations. This enhanced flexibility has instilled a greater sense of confidence in my purchases, allowing me to make well-informed decisions without any rush. Last but certainly not least, the personalized tech consultations have been an absolute gem. The opportunity to schedule one-on-one sessions with knowledgeable staff members who understand my specific needs and preferences has been incredibly valuable. Whether I needed advice on upgrading my gaming rig or choosing the perfect camera for my photography aspirations, the consultations provided me with tailored recommendations and insights that significantly influenced my purchasing decisions.

Love the selection of merchandise & the user friendly service. Staff members were ver professional & I am extremely happy with my purchase.

It’s so much fun to play with and take around to my friend’s house and we can all play games together.

I love this program. Extra savings every month and auto extension on protection on every i buy. Lomger return time.

This membership is a great value. Also, the piece of mind received, knowing that all of our purchases come with a guarantee of support.

I joined the best Buy Total membership because the agents in the store assisted me several times with things I had purchased at the store. Each time my problem was resolved thru the item warranty. Recently with an item I did not buy at Best Buy the Geek Squad helped me understand how it works and explained to me how the member plan worked in detail.

The value of the membership really depends on how much you shop at Best Buy and whether you need product protection. If you’re a frequent buyer or want extended coverage and tech support, it’s a solid deal. What really makes it shine this year is the exclusive $120 discount on YouTube NFL Sunday Ticket. That benefit alone can easily justify the yearly fee. If you're already considering Sunday Ticket, this membership pays for itself.

I have used this membership for 6 years or so and I have always hadthe need for it a couple times a year. The Geek Squad has always been very helpful and quick to fix my needs on every occasion. Money well spent!!

We love it and love that we know our products are protected and the benefits are worth plus the shipping

I use this membership for my business needs and it has helped me and saved me in a few ways.

This is an exceptional store my product is always on time no problems.

Buying a new computer, switching to Windows 11...and both requiring the transferring of data and other considerations we were not aware of. The Geek Squad representatives were patient in explaining necessary changes, making recommendations, and following through

We buy all of our electronics, be it computers, laptops, home, security, etc. they are always extremely helpful, descriptive and extremely knowledgeable about any and all of their products

This membership is a real value! We love our membership and we’ll use it all the time. We couldn’t live without it.

Best Buy a customer friendly store. With fantastic deals. I’ve been a loyal member of 10 years plus. They say what they do

I got a laptop for my wife for christmas first time i ever bought any type of computer I hit it out the park she loves it