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BISSELL - SpotClean ProHeat Handheld Deep Cleaner - Black/Motley Blue-Front_Standard

Customer rating

Rating 4.4 out of 5 stars with 904 reviews

91%
would recommend to a friend

Pros

Cons

Customer ratings & reviews

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Page 1, showing1-20 of 904 Reviews
  • Rating: 4 out of 5 stars

    Definitely a Spot Cleaner

    Posted
    HTracy
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    I bought this hoping I could do a once-over on my rug that my dog had defiled within the first week of having, then to use it as a spot cleaner going forward. Do not make this same mistake...it is LITERALLY just a spot cleaner. Unless you're prepared to sit on the floor and go through several cycles of dumping dirty water and refilling the formula, etc. (I did, though, I wasn't about to rent a machine for a 7x10 and 3x5 rug (the rest of my house is hardwood or tile)...but that's not why my review is 4 stars. I just want to warn you about that...if you've got space to store an upright carpet cleaner and/or you actually have carpet, not just a couple of rugs, in your house, I would say go with that instead. My only complaints about this unit for it's intended purpose are that the dirty water fills up far too quickly (or rather, it's capacity for dirty water is very low...half the tank still remains empty but it's actually full. Also that it uses a lot of solution to remove very little, so be sure to bargain hunt for all those Oxy solutions and Pet Removal shampoo/cleaners, etc. And finally, the brushes get dirty/clogged very easily which affects the suction. Overall, though, it's a good machine and is great for a small spot or two at a time. It's a little weighty to be getting in and out all the time, but if you need something only rarely, it's great. I'm trying to teach my dog to stop peeing on rugs, so I feel like I'm constantly getting it out and wonder why I bother putting it away. Positives...it's compact, it's easy to store, it's aesthetically pleasing (as far as little shampooers go), and it will get the spots up, even if they're a little old. The sooner you get to them, the better, obviously, but I was able to get out old spots with just a little extra elbow grease.

    I would recommend this to a friend

  • Rating: 1 out of 5 stars

    Poor Design, Wouldn't Recommend...

    Posted
    ChrisB
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    Poor design, doesn't produce enough suction. A quarter of the solution used was returned into the dirty tank which means all the other water is in my futon still. The cleaning wand is a two piece design that connects to the vacuum hose. There are no positive seals on any of the surfaces for the vacuum which means there's lots of suction being lost. The wand continues to leak water after you release the button and will get everywhere. I owned a bissell little green machine back in The 90's and it was a quality product that I used for about a decade. Now it's just how cheap can we build it and most people won't return or complain. I just boxed it up and will be returning it today. I had to use towels on my futon because it's so soaked and the unit doesn't produce enough suction to get it to an acceptable dampness for drying, also the solution is still in it all over the futon because it wasn't properly vacuumed up. I used a couple white rags to start drying it up and the dirt coming up on the rags showed me it did little to actually clean the futon. I bought this unit to spot clean after my toddler's, and to clean and detail my cars on the weekends. I have no confidence that it will do either. My recommendation is to not buy this product and maybe their more expensive ones are better.

    No, I would not recommend this to a friend

  • Rating: 5 out of 5 stars

    Met my expectations and more

    Posted
    JonD2MV
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    We originally purchased this machine just hoping to improve the appearance of some pretty nasty upholstery stains in a pre-owned RV that we had bought. To be perfectly honest, I saved all the packing materials just in case it was "a worthless piece of junk" so I could return it without being hassled. It did such a good job cleaning the specific spots on the upholstery so I wound up cleaning every remaining square inch of the upholstery in the RV. I was so impressed with those results that I used the machine in our home to follow up cleaning the bad spots that our Rug Doctor carpet cleaner wasn't able to get out. This machine is so small and lightweight that I used it to clean the entire carpet in the RV since it could reach into the hard to reach places. The small waste tank is a pain (having to constantly empty it), but at least you can see for yourself just how dirty everything is as you're working. It has performed wonderfully in a variety of cleaning projects, cleaning some very old stains. Perfectly clean, "like new"? Of course not, but VERY acceptably clean, MUCH cleaner than I expected. I don't know why everyone isn't as happy with it as I am, but I am totally satisfied with the Bissel.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Great for Pet Cleanup (Mostly)

    Posted
    JRBanksy
    • My Best Buy® MemberMember

    I was about to rent a Rug Doctor at the hardware store next door but stopped in at B.B. and saw this. They honored in store the online price for both the cleaner and the large container of the Pet Stain and Odor Solution so away we went. The unit snaps together easily and has a handy built in handle on the top (although it’s not very heavy). My adorable but clueless rescue hound had had another bad night with his stomach and the cleaner beats dragging out a bucket of water, a scrubbrush and 75 paper towels any day. It works just like a full size rug cleaner: hot solution going out, release, and use the suction on the backstroke, but you are down on your knees so get a stack of towels. It did a great job cleaning, and the pet solution has a nice scent for those of us with fussy noses. The only reason the rating isn’t a 5 is that the suction fails quickly if there is any pet hair or even rug fuzz on the carpet. The instructions say to vacuum thoroughly before using but with pets, that’s not always practicable. You can clean hair out of the dirty tank and I back-flushed the clogged hose in the bathtub (unplugged, cord outside the tub!) but seems like a simple design flaw not to have a small filter/trap at the base of the hose owners can take out and rinse. Otherwise highly recommended.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Perfect Upholstery and Spot Cleaner

    Posted
    VADarkstar
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember
    • Top 500 ContributorTop 500 Contributor

    There are several different versions of this Bissell cleaner that are marketed to different tasks - I'm not convinced there are any substantial differences among them. I bought this to take care of household accidents from a new puppy. I have a full-sized carpet cleaner but needed something smaller for spot cleaning. I'm very impressed by the flow of the cleaning fluid - and the extraction is strong enough to leave carpets and upholstery barely damp. The unit has two canisters - one for a cleaning fluid and water mix - one for the dirty extraction. The cleaning canister is easy to fill and the extraction canister is easy to empty and clean. The cord is sufficiently long and the hose is long enough to provide adequate freedom of movement. This device is perfect for the limited tasks it is designed for: spot cleaning and upholstery cleaning and freshening. Not worth buying if you don't have a specific need for it - it's not a general purpose cleaner. For what I needed, it worked perfectly and I'm very pleased with the unit.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    So far so good

    Posted
    Jean

    I just got the machine today and went through three tanks of water practicing on my daughter's house. She inherited wine/dirt stains from when her Grandma lived there, and now she lives there with two large dogs. Eventually the carpet will be pulled but in the meantime...we got the Bissell. The good - I sucked up LOTS of dirt and dog hair. The tanks and hose were easy to clean out The not so good - I was wishing for a larger water tank and longer hose. This is definitely a "Spot" cleaner. I moved from one spot to another and got kind of tired of lugging the machine, but I was able to suck up much of the water so carpet was not soaked. I left the ceiling fans on and will check tomorrow. I mainly got this to clean upholstery and I believe it will work well for that, based on how the carpet spots cleaned up.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Fantastic cleaning!

    Posted
    Shauncho
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    Just want to say this first, the "Pro-heat" thing you see on the label is just a marketing gimmick. This does not heat the water, the instructions simply tell you to add hot(not boiling) water to the reservoir. But, with that said, it still does a great job of cleaning the carpets. I used it to clean every bit of upholstery and carpeting in my truck. Even the headliner without having to take the headliner out. It was a little awkward for me to contort in a way to effectively clean the headliner but the mobility of this unit definitely helps make it possible! The two brush types are nice, but only for the size difference, they both seem to clean the same. All in all I"d buy it again. Only gripe I have is the clean/dirty water reservoirs could be a little bigger. but maybe I'm just trying to clean a larger area than this is intended for. It's mostly for spot cleaning, not whole house/vehicle cleaning...but it works if you're patient and have a lot of free time!

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Does the Job

    Posted
    DiezelKanz
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Cleaned what I needed it to. It's a handy tool for small quick spots or set in stains, just be prepared to use a lot of elbow grease and if you're looking to clean large areas this is not the machine to do so. It overheats fast and when this happens the suction on the vacuum ceases to operate and you must wait several minutes for it to cool down before you can begin cleaning again. Also the dirty water reservoir fills fast, is ridiculously oversized for the amount of water it collects, and must be emptied sometimes before it reaches the marked full level in order to continue cleaning. All in all you spend more time waiting with this product than you do actually cleaning, if you're trying to do some major carpet cleaning. That said if you're just using it for cleaning up a spill or some minor spots then this is the product for you but as stated earlier you will have to use elbow grease to get those deep set in stains out. Seeing as we are about to get a dog in the near future this will be a very useful tool to keep the carpets fresh and the house guest friendly.

    I would recommend this to a friend

  • Rating: 1 out of 5 stars

    Underwhelming, physically demanding

    Posted
    Luke

    This unit is very disappointing. It's a wet vac with a brush on the end, there's nothing else to it. Read the description carefully, it "utilizes" hot water, meaning you can add hot water to the tank and the unit itself actually doesn't heat at all. You get on your hands and knees, spray solution through the brush nozzle and work it into the fibers yourself. Once worked in, you push the nozzle down into the carpet and it draws moisture out. Not thoroughly, might I add, as it takes many passes and a lot of downward pressure to vacuum most of the solution back up. For me the kicker is that often you have to do the whole process multiple times because working the solution in by hand with the supplied brush is not effective. I'm cleaning up cat stains, and typically when I find an area he's been using it's hard to locate the exact spot (or spots). Since you have to get down on your hands and knees you run the risk of kneeling in an invisible stain, and even if your knees avoid the mess your hands will surely be covered in solution and "dirt" by the time your done. This product makes the process only slightly easier than spraying solution in by hand and towel drying it up. I should have gone with my gut and bought an upright motorized brush unit.

    No, I would not recommend this to a friend

  • Rating: 5 out of 5 stars

    Wife kept asking for one...glad I finally gave in

    Posted
    bartonhen
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    My sister in law has one of these and after seeing it my wife was always insisting that we get one. I never saw the need until I broke down and decided to get it as a gift. Funny thing is I use it now more than she does. I initially tried it on an inexpensive rug that had become soiled from daily foot traffic. I had tried cleaning it with a Rug Doctor but had little success. I used this to spot treat old stains (approximately 6 moths old) and it took them out with ease. Rug looks great. My only recommendation would be to look through the top of the clear spray/suction piece for the amount of cleaning solution that is being sucked up. I always make sure that I do multiple passes and that the spot is as dry as possible(no more solution visibly being sucked up). The first time you empty the dirty water container you will know it is doing its job.

    I would recommend this to a friend

  • Rating: 1 out of 5 stars

    Difficult to use for little results

    Posted
    ReRe
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    I had great expectations for this product. It was difficult to use, made quite a mess over the total floor area and left shadowed spots on the remaining fabric. I was trying to clean my upholstered dining room chairs. I put plastic down underneath the chair before I began. The effect of the spray nozzle was not directed in one, single direction. This occurred whether I used the large or small head. There was not damage done to the wooden legs of the chairs. Although the specific "dirt spots" were removed, it left a ring around them and that ring was not possible to remove once dried. Fortunately, I only completed two of the 10 chairs. I will now have them recovered and throw out the machine. I should have rented first to see if it would work rather than purchase. I did use the recommended cleaning solution.

    No, I would not recommend this to a friend

  • Rating: 4 out of 5 stars

    A Flexible Spot-Cleaner

    Posted
    HB64
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    The Spot-Clean Pro-Heat allows you to clean any size stain, unlike the Bissell Spot-Bot, which cleans in a circular pattern. Additionally, the Spot-Clean will vacuum up liquid stains (think pet urine) before cleaning, which removes much of the liquid before cleaning, making the clean-up easier. Be aware that the Pro-Heat is created by adding hot water with the cleaning solution to the tank and that there is no internal heating element - this is not a steam cleaner. However, the tank gives you the flexibility to only add as much water and solution to clean small stains (as opposed to filling the whole tank) which means you can always use hot water to clean a stain. The cleaner does require manual cleaning unlike the Spot-Bot, but the flexible cleaning area and tank filling make it a better option than the Spot-Bot.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Good spot shampoo machine

    Posted
    JonnytheBoy
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Another well-built Bissell carpet cleaner. I bought this to clean areas that the professional carpet cleaner didn’t get very well. It was pretty effective, especially at the edges near the baseboards that the pros had left with a darkened dust line. This made the carpet look much newer. The only reason I didn’t give it 5 stars is because it didn’t seem to heat the water very well. I could feel the tank was warm (I filled with warm water), but the solution the comes out doesn’t seem heated at all. I’m not sure, but I think the only “heater” for the water is the heat from the operation of the electric motor. Maybe it’s just my machine, but I doubt it.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    It works great for the price!

    Posted
    GabbiCortez
    • My Best Buy® MemberMember

    Yes, I never write reviews but I will let the picture I have attached speak for itself. Not only is it lightweight and easy to use but it deep cleans like a professional (even better) carpet cleaner. I truly enjoy this buy especially as a mother, as you can see it cleaned old stains from an adult with Alzheimer's that frequently had bowel and urine accidents. Some stains were over a year old!

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Helping me win the war vs dog and kids.

    Posted
    Stephen
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    We purchased this spot cleaner to save sanity when our aging dog would have an accident on the carpet. Works like a charm on both #1 and #2. Bonus use has been when our toddler manages to sneak food onto the carpet and inevitably drop it somewhere. So far it's tackled strawberries, milk, and random gooeyness with ease. New carpet still looks pretty new, even despite it being a somewhat shaggy carpet. I read a few reviews complaining of the hose beginning to smell after a few uses. In an attempt not to tempt fate, every few uses I will suck clean water out of a bowl and dump it into the sink to keep the hose relatively clean. I've had no such smells yet.

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Just ok...

    Posted
    Ayres42
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    This is very weird to clean with. I was expecting more than what it came to be. The vacuum part had a very slim opening so it didn’t suction the liquid as well as I thought. You also go through A LOT of the solution. The directions tell you how much to put but it doesn’t quite work out. I felt like I was still adding. When I was trying it out the liquid came out dirty which meant something was coming out of the carpet. I just felt this was more for cleaning very very small areas. It didn’t work out for me so I unfortunately had to return.

    No, I would not recommend this to a friend

  • Rating: 4 out of 5 stars

    Great little machine for small stains and spills

    Posted
    TwistedTSX
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    Bought this for cleaning the fabric carpets and rug rug in my car. This little guy is a beast!! The dirty water was blacker than black on just the 4 floor mats alone. Had to do them twice they were that filthy. The OXY Boost and cleaning agent work wonders on stains. Highly recommend this machine for anyone with pets or just neds something for spot cleaning and doesn't need a fulll size steam cleaner. Only improvement in the design could be the suction seal where the attachments snap into the hose. Air leaks outs of those 2 areas.

    I would recommend this to a friend

  • Rating: 2 out of 5 stars

    Disappointed

    Posted
    njdevil267
    • My Best Buy® Elite MemberElite Member

    Recently got a new puppy, so needless to say there are frequent "accidents" to clean up! Decided to buy this unit instead of a full sized machine. I liked the fact that it was small, had separate clean and dirty water tanks, and a long hose that would make it possible to use the machine on stairs and upholstery. After my first use I noticed how bad the suction was - it leaves the spot you just cleaned very wet. Not just damp - but wet, even after many passes. Had to use a towel to soak up more water each time. Then after a few uses it started to leak. As far as upholstery - forget it. I tried it on a couch cushion and it left it totally soaked. And even though we cleaned the machine after most uses it started to smell. So back to Best Buy it went. Very disappointed.

    No, I would not recommend this to a friend

  • Rating: 4 out of 5 stars

    It does its job

    Posted
    lessfrustration
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Our carpet that leads to the spare bathroom downstairs was starting to look dirty and gross. We just moved into our first home and after 8 months there the carpet was starting to look dingy. I feel like I'm a bit OCD and an organized freak so the carpet would constantly bother me until I couldn't take it anymore. I read reviews on what was available at best buy and purchased this as it was available in stores. I did a test spot and it did a good job cleaning it. Of course it took several passes but the carpet looked so much better. The only cons about this is that I feel like the water reservoir is too small and the noise is way too loud. Other than that, it does its job for the price.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great cleaner for everyday messes

    Posted
    Nash2013
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    I purchased this BISSELL SpotClean ProHeat 5207U handheld deep cleaner mainly to clean the messes that one can expect from kids (milk, hot chocolate, apple juice, orange juice and other such stuff) and so far it's been working superb. If you care about your investment and want the carpet (or upholstery) to last longer, spend a few to get this cleaner. The suction on this unit is really strong and even if you spill a gallon of water and use it to suck all the water out it will do a perfect job, leaving the carpet in a slightly moist condition that can dry in an hour or so at normal room temperature. I would definitely recommend it to all budget conscious buyers who want more value for their money.

    I would recommend this to a friend