Save up to 50% on 3-Day Sale deals.Ends 12/7.Shop now

Skip to content
Gift Ideas
Main Content

Customer Ratings & Reviews

Your price for this item is $49.99

Customer reviews

Rating 4.6 out of 5 stars with 176 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers are enthusiastic about how easy it is to install Internet Security. They also appreciate the extra protection it provides when paying for items online. Customers feel that the price is great for the product they are getting. Many customers also mentioned that it is an effective antivirus software.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-176 of 176 reviews
  • Rated 3 out of 5 stars

    Difficult to install

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think Norton is easier to install When this one expires I will buy Norton

    No, I would not recommend this to a friend
  • Cons mentioned:
    System resources

    Rated 1 out of 5 stars

    Do not waste your money

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the WORST software ever. It slowed down my system dramatically and the customer service at BitDefender makes breaking out of SuperMax easier to do than getting in contact with them. They are horrible and I will never purchase this again. A complete waste of money.

    No, I would not recommend this to a friend
    • Brand response from Bitdefender Expert
      Posted .

      Hi, we apologize for the negative experience you’ve had with our application and support team. We would appreciate if you would send us an email at [email protected] so that we can investigate this situation. Thank you! BitDefender

  • Pros mentioned:
    Protection
    Tech Insider Network Member

    Rated 5 out of 5 stars

    5 Star So Far

    |
    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Along with our new computers, we decided to get some new protection. While we have good surfing habits, we have family and friends who are not so particular about the sites they visit, the streams they download, and the emails they pass on. It seemed prudent to add a level of security, and Bitdefender has good reviews. Setup was as easy as we expected it to be, but we are pleased with the offerings and the flexibility of the dashboard. There is plenty to see and plenty that we can modify to better fit our needs. We have never had any problems with online banking, but the secure system that Bitdefender offers is a welcome opportunity to bring our security up to a new level. We already subscribe to a VPN service, but Bitdefender has one built in. We very well might be able to save a bit of cash, there. We'll come back and update our review as time passes. So far, we like it.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    poor product

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    mediocre performing product with awkward functionality

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not bad

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Returned because I found a better deal, don't overpay.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    A little disappointed

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Difficult install. Don’t know why it is not running after install. I had the free version for another computer and it was very good. Can’t review the paid version as it is not running.

    No, I would not recommend this to a friend
    • Brand response from Bitdefender Expert
      Posted .

      Thank you for your review.
      We are sorry to hear of the inconvenience you have encountered.

      Kindly contact our Support Teams by using one of the available contact channels here: https://www.bitdefender.com/consumer/support/
      Our representatives will be happy to help.

      Stay safe. BitDefender

  • Pros mentioned:
    Installation, Price
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Great protection for the price

    |
    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed virus protection for my laptop since the trial was expiring. Bitdefender offered 3 device protection for my Windows 10 PC at what I think is a reasonable price. I have only installed it on a laptop since all my other devices are Apple. You can use this on Android devices. Based on what I’ve seen so far, I’m pretty pleased with this, installation was super easy, it offers quick scan, easy access through desktop icon where you can update, manage protection features& privacy features including webcam protection & parental controls. It also suggests critical updates needed for Windows. I’ve also had virus protection in the past where there was a lot of annoying pop ups or the firewall blocked certain things. I haven’t noticed any of those things yet. Overall a good deal.

    I would recommend this to a friend
  • Pros mentioned:
    Installation
    Tech Insider Network Member

    Rated 5 out of 5 stars

    EXCELLENT SOFTWARE

    |
    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had the software running for the last few weeks and the installation and protection it offers is easy to setup and monitor. It has numerous safety features and the dashboard has the an easy readout and scan feature. I definitely recommend this software, it is much easier to run than the mcafee software I had previously. The VPN and SAFEPAY features come in handy to keep your payment information secure. A great software bundle.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    bitdefender

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    was not happy that I could not install on one of my laptops because I do not have a CD drive in the laptop to install this program. So it is not really the program but the sales man that sold it to me!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    poor program to use.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it, tried to load it, and no success. A phone number popped up that they would help me for 179.00, Went with it but that is the last time. i would never recommend this program to my worst enemy.

    No, I would not recommend this to a friend
    • Brand response from Bitdefender Expert
      Posted .

      Hi Fred,

      Thanks for your review. I'm sorry to hear you experienced difficulty when trying to install Internet Security 2019. Based on your comments, I'm especially concerned to hear that you had a pop up window that prompted you to pay an additional $179 for support/help.

      Please know that here at Bitdefender 24/7 product support is included with the product at no additional charge so it's possible you might've somehow ended up contacting a non-Bitdefender support service. Please consider contacting us at [email protected] or at (954) 414-9655 and we will do our best to get Internet Security 2019 up and running on your PC right away.

      Thanks,

      -The Bitdefender Team BitDefender

  • Rated 1 out of 5 stars

    Only a vpn

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not worth the money there are better things that do more than just give you a vpn

    No, I would not recommend this to a friend
    • Brand response from Bitdefender Expert
      Posted .

      Hello,
      Bitdefender's Internet Security product includes a lot more than just a VPN... it also includes antivirus scanning and cleaning, online threat prevention, a firewall, antispam, ransomware remediation, webcam and microphone protection, a password manager, Safepay, parental controls, an anti-tracker, and data protection.
      Please contact customer service via the Bitdefender website if you are having trouble accessing any of these functions.
      Thanks!
      Bitdefender Support BitDefender

  • Rated 1 out of 5 stars

    Horrible

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do not buy. Customer service is horrible. Use Windows Defender with Malaware bytes or Webroot

    No, I would not recommend this to a friend
    • Brand response from Bitdefender Expert
      Posted .

      Hello,

      Thank you for your honest thoughts and please accept our apologies for the negative experience you've had with our product and support.

      We are interested to find out more about the situation you have encountered and promptly address it. Please send us an email at [email protected] and we will reply back via email.

      Have a wonderful week ahead! BitDefender

  • Rated 1 out of 5 stars

    Limits On VPN Access

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price but deceptive. VPN included but there's a limit on access.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    i got virus with bitdefender

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it like have nothing on your compture dont buy it .

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Absolutely horrible and customer service was worse

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If I could return this I would. Don't buy this product!

    No, I would not recommend this to a friend
    • Brand response from Bitdefender Expert
      Posted .

      We apologize for the negative experience you’ve had with our product. We would appreciate if you would send us an email at [email protected] with more details regarding the situation that you encountered. Thank you for your understanding! BitDefender

  • Tech Insider Network Member

    Rated 5 out of 5 stars

    2nd Year of Use

    |
    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a no "Brainer" when it comes to testing products. I have and use the 2017 edition and just upgraded my other two personal computers and renewed my primary one. The features are pretty standard in the way of what the field offers when it comes to Internet Security software. However, what I will first hand tell you about Bit Defender is that it works. In a year of use, I have had ZERO internet security issues. This leads me to assume it is working flawlessly!!!!

    I would recommend this to a friend