Black Friday is hereAlso, shop the 24-Hour Flash Sale.Shop now

Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 79 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers enjoy the great price and extensive coverage of Bitdefender Total Security, which protects up to 10 devices for a year. They find the software easy to use and appreciate its straightforward installation process. Customers also praise its performance, calling it the best Windows PC protection program.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 79 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Amazing Software!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What a fantastic piece of software, for a great price! Ended up getting 3 years total for the family and our devices. I have nothing negative at all to say about this suite. It's been great so far and is overall fantastic.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    My go to antivirus solution

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used Bitdefender for 5 years now. As far as I can tell it doesn't cause any performance issues with my computer. I really like the feature where it tells me if a website has any security issues.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use
    Best Buy Employee

    Rated 5 out of 5 stars

    Lightweight and effective

    |
    Best Buy Employee
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the few antivirus programs that doesnt act like bloatware. Theres a reason its the number one consumer brand every year.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    BITDEFENDER

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been using BITDEFENDER for several years now and have always been happy with the level of protection it provides me with.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Likely the Best Security Product Available

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product gets raving reviews from most lab testing sites, a little overprotective at times but overall an excellent product and the fact that it includes antiRansomeware protection and the incredible value compared to other security products, this is my recommendation to others, always

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great total security and without auto renewal.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bitdefender has picked up exactly where I left off with norton. I did not want to buy norton that only auto renews now, so you get stuck with a higher price for next year. Norton's price also went up. Bitdefender has performed just as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good deal! Easy download.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Great price. After searching online for Bitdefender. I found it at Bestbuy as a digital download. It wa literally the "best buy".

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    great product

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have used Bitdefender Internat security for a long time. I switched to Bitdefender from Norton and never looked back does not use a lot of computer resources and lite on the computer.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Adaquate

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product so far. Meets my needs and gives me far more devices than other Internet security suites for less.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Good Product

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I respect this security suite, It is my opinion that others will also like this security protection once they try it.

    I would recommend this to a friend
  • Pros mentioned:
    Antivirus performance

    Rated 5 out of 5 stars

    Bitdefender is top notch

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You get one of the best Antivirus software without the yearly commitment.

    I would recommend this to a friend
  • Pros mentioned:
    Antivirus performance

    Rated 5 out of 5 stars

    Easy to use

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great antivirus. Nice dashboard So easy ro use and set up. We bought 10 seat license and had no problem setting up for multiple devices. Great product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy Best Product

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I buy this every year from Best Buy always at a good price

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 3 out of 5 stars

    Extra Security when I didn't need it.

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was told to buy this product because I had a bad virus on my computer and this would fix it. The Geek Squad is usually very good. In the end I did not need this product as I had no virus and when Windows did an update that morning it messed up my computer. After several different techs, my problem was resolved. I'm sure the product is well worth the money but, in my case I did not need it and if everything goes accordingly, I was told my credit card should be reimbursed. I wouldn't be without the Geek Squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Software

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love Bitdefender I have used it for years. It was time to renew and Best Buy had it at a fabulous price that I couldn’t pass up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beat Anti Virus overall, 10/10 ever day, but you do need at least i5 cpu modern gen becuaae it does use alot of utilities

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good subscription

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Captures a large number of phishing attacks and blocks my phones and tablets from different types of intrusion. I truly like this subscription

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Really good.

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like how the esay the antivrus is to install and how it works.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Simple, fast, and gets the job done

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and was easy to setup. Just click a few buttons and make an account; and it'll take care of the rest.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great security suite!

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a good security suite that would cover all the devices my family has and this one is excellent and easy to set up on all those devices.

    I would recommend this to a friend
Sponsored