Customer Ratings & Reviews

There's always a couple of things I want to know 1st about antivirus software. 1. Does it work and 2. What's the impact on my PC. 1. Does it work? Yes. Bitdefender gets 100% success rates with AV Comparatives tests. So it's as good as it gets if not perfect. 2. Does it impact your PC? No. There is minimal impact on your PC. I didn't experience any slow down, stutter, etc. When I played games, I like that Bitdefender has a Gaming Mode, to give you more control. As a full security suite, Bitdefender Total Security 2019 comes with some additional features. The part I liked is the parental controls, which is handy and needed when you're buying a 5 device license as 90% of the time this is because you need antivirus for your kids PC. The parental controls were a breeze to setup and use. Well done bitdefender on having an intuitive UI. The 5 licenses you get with this can also be used on mobile devices. I set this up on iOS. There's mixed value of antivirus on iOS (i.e you don't really need it). The iOS version does come with a VPN for security. I like the VPN as using public WiFi is when you would want to have some additional layer of security. The only down side of the VPN software is it doesn't let you pick a location and randomly assigns you one - trying to sell you on a VPN subscription plan. I wish that there was more flexibilty on the included VPN option. Even if it was letting me pick from a limited set of locations (US, UK and somewhere else in Europe). I deducted 1 star for this (would have been half a star if I could do a half). Overall, Bitdefender Total Security 2018 is great antivirus and system maintenance software and will keep my PCs tuned up and kids safe online. Couldn't ask for more.

This item does have plenty of product features to check out. There is the normal things you expect like real-time data protection, anti-phishing, anti-fraud protection, secure browsing, a VPN, safe online banking, parental controls, firewall, and password manager. Overall, I found it to be a good product. I especially like products that offer a password manager. The Bitdefender Autopilot is very nice also. The autopilot basically sets everything up to make your computer the safest it can possibly be. It tells you when updates need to be done or things need to be changed on your computer to make you safer. I don't use parental controls so I did not try this part of it out much. There is also a vulnerability assessment that I really like. It essentially tells me when I need to do updates. It does have a VPN. However, the product comes with a maximum of 200 MB a day. This just isn't enough for me and it is mainly meant for when you are at a coffee shop or somewhere with unprotected internet access. I have a VPN already on my computer but still it would have been nice for a VPN to be built into the product that allowed more than 200 MB a day. When it comes to making sure that the user does not go to any sites that may cause a problem with their computer this product really works overtime. There are some sites that I visit on a regular basis that other products do not have a problem with. But this product always flags the sites. You can choose to show any site you want as safe. Or you can choose to go back to the previous safe page you were on. Overall, it is a good product. Additionally, it does not slow down my computer by much when running a scan.

The software was easy to install and it did so rather quickly on my Windows 10 HP touch laptop. Making adjustments to the SETTINGS was quick and most “defaults” were what I would pick. BITDEFENDER operates effortlessly in the background and doesn’t interfere with operation of my touch laptop … which I’m using while on the road for an extended period of time. I like the layout of the DASHBOARD as well as the supplemental screens of the software. Easy to read and understand. I do have an issue that I can’t “scroll down” the left-hand menu to see other options BELOW the “SETTINGS” submenu. I have my font set “LARGE” which causes this situation. I’m still “kicking the tires” of this software, but it appears to cover everything and more than anything I’m concerned about, like: antivirus, firewall, spam filter, malicious website blocking, PC cleanup and optimization. While BITDEFENDER has the capability to secure online banking protection, parental controls, password manager, file encryption, and secure file deletion, I am not concerned about these areas and will not use these capabilities. I’m very concerned about spam email, but I haven’t seen where BITDEFENDER is doing anything more than what OUTLOOK currently does…. But maybe I’m just not getting potential spam right now …. So …I like the product … it doesn’t appear to be too invasive nor complicate the operation of my laptop. Since the software I got will support 5 devices, I will install it on my desktop when I’m off the road to see if there are any differences than what I’m experiencing on my laptop.

In an age of 24 hour news and constant reporting about security breaches and the like, the best thing that you can hope for is NO NEWS. No News is Good News, right? That is exactly what this product provides without sacrificing protection. Having a home office and spending plenty of time on the internet, this program gives me the peace of mind of protection, but without the intrusive feeling of an overzealous security guard or the hindrance of big brother always tapping you on the shoulder reminding you not to talk to strangers. This program sits in the background keeping you safe without need for recognition. This is how all security programs should be, instead of popping up every time you turn on your computer reminding you that it is watching. Pair this with a cake-walk of an install and not noticing any speed reduction that seems to plague newer routers with built in security, this program definitely goes down and a winner in my book. That being said. I do not conduct any especially risky behaviors on my computer and have a decent working knowledge of spotting those dark internet alleys that appear malicious in nature. Which like any other activity in life will assist you in staying out of trouble. But as of today with the assistance of BITDEFENDER, there are no signs of intrusions or issues on my PC.

I've been using Bitdefender Total Security on my desktop for over a week now as I needed a new security software after the trial I had been using ran out (Norton). After the first day, I was so impressed with the ease of use, limited system resources (very lightweight on your system), and incredible security offered that I downloaded it onto my laptop (Webroot), tablet (Webroot), and phone (AVG)! The other programs I had been using worked great but they were nowhere near this level of speed, ease of use, and comprehensive! The security suite works incredibly across all platforms and offers many other amazing benefits such as: webcam protection, secure browsing, network threat protection, real-time data protection alerts, and a VPN! The VPN in this security suite is the biggest benefit of all, it helps to protect you and your personal information on the web with a secured portal that shields you private information as you browse the web, work on the road, or complete school work! That, teamed up with the incredible security against direct threats to your computer technology and the real-time safety alerts, really gives some peace of mind while you're connected! As far as well rounded, full featured security suites go... Bitdefender has taken the cake and I highly recommend their software!

I have used many different antivirus products over the years. I’ve used paid versions and I’ve used free versions. Most of the antivirus products that I’ve used in the past seemed more intrusive. This product seems to run well in the background without me even noticing that it is even running. Some products I’ve used seem to slow my computer down. This product does not do that. Bitdefender has many features that I didn’t get with other products. It has a new VPN security, parental control, password manager, ransomware protection and many more. It does truely run in the background without any intervention. It will warn you when necessary. For example if you are doing online banking, it will open up a window called Safepay which will protect you when doing online banking. They claim it will stop attacks before they begin. I have been using Bitdefender for over a year now. I had the 2018 version and now have the 2019 version. I think it just keeps getting better. It has done a great job at keeping my computers running well and clean of viruses. I would highly recommend Bitdefender.

A nice inclusion over BitDefender 2018 is the VPN inclusion. It would be better if the VPN was available on more than just your PC. The parental controls are better, but easily bypassed by a tech savvy child. This almost needs to be a separate app/install. At a minimum it needs its own service. Overall this version is much lighter weight and a little easier to navigate. I say a little only because some of the tools are under more understandable groups. While getting better, it can be overwhelming and hard to find exactly what you are looking for, The safe online banking was nice last year and better this year. It would be nice to disable once on the popup and it stay for the rest of the session. I ran into an issue where it kept popping up even though I was not on a banking site. The ease of setting autopilot on is a great way for anyone to set it up. The one warning here, play with the interface and see where everything is and understand it before turning on autopilot. Overall, this is well done. A marked improvement over 2018. It is getting better each year. It is far from flawless, but it adds enough tools to make it well worth it.

Bitdefender keeps on adding protection that makes you feel, that your computer is protected from every possible standpoint! They’ve enhanced what was already great with more robust security features such as web attack prevention, online banking protection, safety for files etc; all while quietly controlling your system but does not cause any interruptions in your normal work flow while on your computer. The software was very easy to download and install by inputting a code. It does a great job of scanning your computer for viruses, malware, adware, trojans and the like. Because of previous usage, I was comfortable installing this software which prevents lags or obtrusive interruptions, with optimal performance on my computer. I ran a speed test after installation, surprisingly my speeds were still performing at a high rate. I commend Bitdefender for the robust protection along with ease of usage which makes this a seamless process.

My Norton Antivirus expired so I decided to try Bitdefender. I had heard good things about the suite. It was a digital install, quick and easy. One important note though, you cannot have any other type of services by other vendors installed or this will not install. I had a few different Norton products installed and had to uninstall even the ones which hadn't expired in order to install Bitdefender. I just installed this product today so don't much experience with it as of yet but I will update this review in a few weeks after having had some time to see how everything is working Pros - Easy install Cons - The VPN service is limited to only 200mb and the unlimited costs $39 (Luckily I have NordVPN and wasn't made to uninstall it to use this) - Makes you install other useful products that aren't covered by this product

In a nutshell this is the only 5/5 rated by PCgamer. Tomsguide ranked it the best value in antivirus software. Norton is constantly ranked up there as well, some people rank it over Bitdefender because of the extra features, Bitdefender will charge you for each of the extra features including password manager, which Kaspersky offered. Kaspersky has been removed from all the main reviewers lists because of the possible association with their government, being a business located in Moscow. After 2 days I have a ticket in to tech support. Community support also has the question posted a few times. App lock says you can unlock by using fingerprint or pin, but the fingerprint doesn't work. My phone has an amazing fingerprint sensor that always works, thanks google pixel, the phones battery sucks but that fingerprint sensor is on point. I actually had 700+ days remaining on my Kaspersky antivirus which has done a terrific job. The only reason I switched is because of the sanctions and allegations against Russia colluding with businesses with the possibility of cyber warfare. I am not a high profile target by any means but I don't want to be caught in the crossfire of 2 powerhouses. Overall I am pleased with bitdefender, I can still protect 5 devices, currently for $20! Annual subscription is $90 for 5 devices, I did read you can upgrade to 10 devices for $100. Luckily I can get away with 5 devices. I do hear the services for iPhone are limited or lacking. I have android and windows so I can't attest to those claims. Solid security for my casual browsing needs. I am pleased with the disk optimization feature Kaspersky didn't offer. I feel very protected with this software running. I outsource my VPN to surfshark so I don't care about the minimal amount provided with this program. Surfshark allows me to trick netflix into thinking I'm in another country for access to get an expanded movie list. Kaspersky gave a very comparable VPN, which is a minimal 2gb of data.

I have been using Bit Defender for nearly a year now and I have been very satisfied with it. It updates itself on a regular schedule so I never have to worry about doing that myself. I am always protected from the latest malware, phishing, rootkits, spam, spyware, adware, trojans, viruses, worms and keyloggers out. I have not noticed any performance hits to my computers or phones. My Note8 runs just as smoothly with the bit defender app running. When I download a new app or update, it atomically scans it for malware and lets me know that it is safe with a quick little thing on my screen (similar to when you connect to a WiFi network from your phone, the message comes up and goes away quickly). I am very happy with the protection that it provides and the how easy it is to keep updated and use.

I installed the Bitdefender Antivirus software onto an Acer gaming laptop and am very happy to this point with the overall performance of the program. Since this machine is used by my family, I wanted to make sure there was little to no interaction necessary from them and this has achieved that with its ability to update, scan and do all of the work behind the scene. I have only seen minimal performance impact during the last month of having it installed. During the initial scan, it detected a couple of malware issues and was able to fix them quickly and with minimal user input. I have it scheduled to run during low or non-use hours in order to get longer scans done while nobody is using it and this has been successful as well. Lastly, I am very happy with the user interface as it is intuitive and very easy to understand and navigate. Overall, very good product!

This is more than just virus protection, as it has a number of other features as well, which is why I selected this product. With today's technology, it makes sense to go for the higher level of protection for my devices. Installation was straightforward, with easy to follow directions. I started with my desktop, a recent device I hadn't added protection to yet, although I did find McAfee was on there already. That actually took the longest- uninstalling that program that came preinstalled. Other than that, installation was fairly quick and easy to follow. Part of this installation includes setting up an account on BitDefender Central. Next I put it on my iPad. This was the easiest, as you just download the app and log into the account already created on the first device. I added this software to an older laptop that had previously used another program for virus protection, and installed this software in its place without difficulty. I found that scanning these three devices took less time to complete than other software I've used in the past. It also offers password management and various other security measures too. I liked that it should protect me from other internet related concerns, like assessing my computer's vulnerability to attacks and improving overall online safety. I did install a different product on someone else's computer, and theirs was a little faster, but that product is web-based, so you're not downloading files. That's the only recommendation I might make, is to have a more web-based version. This software did not slow things down like some other products, even on the older device, which is one problem I had in the past. The fact that I can use it on an iOS device, and have additional features to optimize my computer and to provide the safest possible online experience, are important selling points for me. I would definitely recommend this product due the ease of installation and use, along with excellent protection for different devices.

I recently updated Bitdefender 2017 to the new 2019 version and it's installed on an iMac Pro, a pc laptop, an iPad Pro and now on my iPhone Xs. It was relatively easy to install the update on all my devices but it is very finicky with any Beta software such as iOS 12.1. Just keep in mind that it may take a few attempts to get it on your device running Beta software. You still have to go online to the Bitdefender Central web portal which I find a bit clunky but I understand why they did it this way...easy access from any device and in any location. I haven't really noticed much of a difference in performance other than the web browser protection. It use to use the StopLight plug-in but now I don't see any actual plug-in being used in the 2019 version. However, my app panel shows that my browsers are still protected. The protection seems to work much more seamlessly. Before, my browser pages seemed to lag when I had StopLight loaded and I eventually just turned it off...was too much trouble. But the 2019 updated version works much faster and I barely notice any webpage loading time lag. Also, they have updated the app's user interface a bit. It looks nice but I thought the interface was great before. Scanning is still super easy and very fast. Everything seems like it's working transparently behind the scenes, just as it should. The developer notated that many of the functions have been improved/optimized so I assume that equated to faster performance and deeper security. I have not really noticed any speed bump other than the web browser protection. Overall, it's still as solid as the previous version with some minor noticeable improvements. If you currently have Bitdefender 2017, I'm not sure it's worth an upgrade but I guess you can never be too safe by making sure your system protection is always up-to-date.

I recently renewed from 2018 to 2019. The installation process was easy and fast. Simply signed in and followed the instructions. The software seems to install quicker and seems to run a little faster than the older model. The parental controls are a must. We have 2 kids under 15 so it's a must and it's seamless in operation. The software is customizable and easy to navigate as well. I've never had any issues with the older software and nothing no issues for the 2 months I've been using 2019 model either. Good stuff!

I've been using Bitdefender total security on my surface go for a few days and overall I kind of like it. First and foremost, the install was simple. I just had to create an account, download the software and install. After installing the software, I performed a virus scan, which it completed in less than a minute. I then started looking for what else the application had to offer. I found two things that were impressive. It came with optimization utilities and a VPN (*a free VPN*). The optimization utilities did handy things like, clear memory, remove unused registry entries and remove unnecessary start up files. Based on what the software tells me, it was able to reduce my startup time by 5.4 seconds. I then went on to test the free VPN. For me the free VPN service was a huge bonus, because I travel a lot, however, it was a bit of a disappointment. The VPN came with a limit of 200MB of traffic per day and did not allow you to choose which country you want to connect to. It did however, give you the option to unlock this functionality by buying a premium license. Finally, as I mentioned earlier. I installed it on a surface go, which is known for not having a very fast processor or a ton of battery life. With that being said, I need my antivirus to be battery efficient and light on processor/ram use. In these areas bit defender did a decent job. the processor use was low, ram use was about 280MB and battery use was about 5%.

There is a reason BitDefender is recommended by so many websites, it's because it doesn't slow your compute to a crawl and works well. According to AV-Comparatives, BitDefender consistently works flawlessly in real world performance tests, which is why I have found this antivirus to be the perfect fir for me. If you want something that will protect your computer and minimize resource usage then look no further.

Write a review for antivirus is probably one of the most complicated assignments ever. You never know how protected you could be until the software stop to protect you. My impression until now, with the time that I’ve been using it’s that the protection is there. Easy to install directly from the web the software downloads all the components and helps you to uninstall the potential previous software that could be outdated. The controls, management screens and processes are super intuitive and don’t need any additional help. For someone visual like me, it’s super simple to identify what I am doing and what is and not activated. I appreciate also that when I have 5 licences those could be multi platform and cover all my technology with the same tool: laptops and phones. The only aspect that I disliked, same for other antivirus software are all the components that they still propose you to download (at an additional cost) to cover additional threats. Could be so nice if when you buy a complete antivirus (total security) they make you feel completed and not at an additional risk?

Bitdefender Total Security is a great little product that includes a lot of services, for many of your home devices, at an affordable cost. I have been using the product for a few weeks now and haven't experienced anything negative at this point. I do like that the product offers many tune up systems built in for those that may not be familiar with maintaining their home PC. I also really like that there is an option to run a boot time scan for the virus scan, this is a great feature for viruses that try and hide themselves within windows, they cannot trick the antivirus if windows isn't fully booted at the time. I did replace my previous anti-virus with this one, I wasn't paying for a full suite, so I would get notification or suggestions of actions for my machine but the product could not complete them without buying the feature. This is a fairly inclusive package, that includes pretty much everything you may need. I do not like that the VPN feature is front and center in the application, but you receive very little traffic included in this package. I don't mind that it has a fee, but don't make it look to be inclusive when it isn't. Overall with the time I have been using this, I have not experienced anything that would make me not suggest this product to someone. I would likely recommend this to some of my family to possibly save me from having to assist them with computer issues when I see them! :-)

I've never had an issue with security while using this product and it requires minimal management -- 5-6 years running, so this should be a five-star review. However, they auto-renew at much higher prices without sending anything to warn you of the pending renewal, plus they have never once responded to a customer service inquiry (and yes, I have sent them). I like the product, but I really don't like the company.