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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 551 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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91%would recommend to a friend

Customers are saying

Customers are satisfied with the overall performance, ease of use, and protection offered by Total Security. Many users find the installation process quick and simple, and appreciate the wide array of features available. The user interface improvements have also been well-received. However, some users have expressed concerns about the limitations of the VPN service.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 551 reviews
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Feeling Safe

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My third year using Bitdefender. Never any problems and very easy to use

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    A Good Choice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I switched from Norton after the price was raised in their renewal offer. I had a bit of apprehension, as I had been a long time Norton user. However, Bitdefender has worked well. It's easy on resources, and it even picked up and resolved a couple of issues that Norton had missed. I'm happy.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Bitfinder

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So easy to use. I really like this particular security system for my MacBook Pro!!

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Overall performance

    Rated 5 out of 5 stars

    Bitdefender is highly recommended

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bitdefender was easy to install and works as advertised.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Software

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This software is great. I use on my phone, tablet and laptop. It does what it is supposed to do. I am not super tech savvy but i like it. I have usedbit for a few years and will continue to keep using it.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Confusing On Computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This anti virus is for more advanced computer users. I bought the one that protects 5 devices and have no issues with it on my phone. Now using it on my computer is a different story continuos pop ups asking to allow or block anything and everything

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Bitdefender - Total Security Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This an excellent product! I would recommend it to anyone who is seeking to add another level of digital security to their devices.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Bitdefender Total Security, Simply The Best!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hands down the best all in one Anti-virus / Security software that I have ever used. I highly recommend this product to everyone who wants to keep their computer / Cell phone safe and virus free!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ease of use

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This software has provided the best overall protections, with the easiest user interface - with excellent customer service, and at a reasonable price.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good product at a good price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bitdefender has been a great product been using for almost a year and I will be repurchasing when my membership expires through Best Buy I recommend having 32 GB of memory if possible prevent any slow down don't trust your data with Windows Defender all by itself.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bitdefender - Total Security (5 Device)

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It allows us to scan by ourselves. We get notifications for something wrong or needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Deal. Good AV.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just a card for a download, but cheaper than online when on sale. Great AV engine.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good product

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It contains a variety of features beyond proctecting your computer. It was easy to install and it's good at monitoring possibe threads while browsing!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    So far it's great

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Working well, the kids use the computer so we need something that is easy to use. So far so good and we've been able to use it for all of our devices since it's good for 5. We did end up having to go to the website to download because the CD that was provided wouldn't work.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good total security for laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for the price I dont use my laptop much usually use my smartphone but when I do I can count on not getting a virus and easier than other products I used in the past unfortunately stores changes their products around so it's hard to stay with one brand and hard to keep something if you dont see in stores

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great value

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Repeat purchase for subscription renewal. Works fine on my Mac, no issues. Best Buy offers it at a great price, I’ve never found it priced any lower elsewhere.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great features

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the total security BitDefender before and changed to their internet security. I like total security for the vpn, optimizer to clear junk files, and it has better overall security I like. Will continue with it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Amazing Anti Virus at a Bargain!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This antivirus has been successfully protecting my devices (both pcs and cell phone) for the past three years. This truly is an amazing anti virus and it is usually found on sale for an extremely appealing price!

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Security software

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do your own research for security products. https://www.av-test.org/en/ That’s the website that test all security products. Otherwise a solid security solution for home & business users ✅

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Bitdefender Total Security is a Total Solution

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Most effective Anti-virus, Ransomeware, Phishing and Privacy Protector for your money. Ransomeware put my new gaming laptop Dead In the Water. Bitdefender Total Security performed a compete recovery / repair in less than 5 minutes..!!

    I would recommend this to a friend
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