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Customer Ratings & Reviews

Your price for this item is $89.99

Customer reviews

Rating 4.5 out of 5 stars with 273 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers are delighted by the ease of installation, comprehensive protection, and affordability of Total Security. They appreciate the ability to protect multiple devices without compromising performance and the peace of mind it provides. While some users would prefer an unlimited VPN, the overall sentiment is positive, with customers praising the software's user-friendly interface and effective protection against online threats.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 13 Showing 241-260 of 273 reviews
  • Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, got during deal of the day. .........

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    amazing deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good deal, way cheaper off the msrp than bit defender offers

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great and easy to hook up

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it very easy all i had to do is put the number in 5 star easy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I renew this every year and have it on all my devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    bitdefender antivirus

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    pretty easy to use, and do what it need to be done

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best I have tried

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and features really like the interface.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really great interface for computer security service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    must have

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    keeps us safe.....much better than other programs!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This product has worked well for me.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product has a lot of features that come in handy.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, easy, simple and fast to used and setup

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good for home used

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s good product. I am more used to with bit defender.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It is not good as l expected

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this products Is different from l bought from bitdenfender ! Even though it was same products 2015,2016,2017,2018 and 2019. But this product still some functions missing from the bitdenfender web-side. Next time , l prefer buy from bitdenfender web-side !

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good security software

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No problems so far. Has a lot of security options.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    would not buy again

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's Ok but I have issues with it casusing my PC to crash and have to use ANOTHER of the 5 original devices to reinstall it on my PC I quit using it and stayed with Microsoft

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not Total Security and Not Worth the Money

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I previously used another well know antivirus with VPN but switched to the Bitdefender Total Security to save money. While the online reviews about this product I read prior to purchase are generally good, I find that the my prior software was better. At the time of purchase I was not aware that this product only provides 200 MB of VPN. A notification prompts the user with an offer to pay extra to extend the service. The 200 MB will start immediately on the computer startup and continue whether you are online or not making it virtually useless. I assume that the only way around this is to manually initiate the VPN. Bummer!!! The product is not very user friendly. I am unclear if updates will be provided. If I could get a refund I would request it. I will go back to my prior software once this subscription ends or earlier.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Local geeks help

    Rated 2 out of 5 stars

    It is terrible. I can not be sure it’s loaded.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    BB has let me down I can not go to my local geeks to help me load the program after I paid BB for the program.

    No, I would not recommend this to a friend
    • Brand response from Bitdefender Expert
      Posted .

      Hi, Please contact our customer support and they can help walk you through the process. Our 24/7 customer support can be reached at (+1) 954 414 9655. We also have a very handy chat feature under "support" towards the bottom of our website. Best, The Bitdefender Team BitDefender

  • Rated 1 out of 5 stars

    Awful

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using webroot for the past few years and this year I read online that bitdefender performed better than webroot so I decided to get bitdefender instead of webroot. I totally hate it. It takes so long for my computer to load now when I turn on the computer and even when I try to go online it takes forever. Awful.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Disappointed I cannot use this product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For some reason, I cannot get this to work on my new computer, perhaps because it had Windows 11 installed when it came.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Buyer bware!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Garbage! This software forces my computer to show file extensions, even when I choose the option to hide them. Contacted Bitdefender support and they did NOTHING fix this design flaw. They also refused to process a refund. Will neve purchase another Bitdefender product. Buyer beware.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great AntiVirus etc Program!!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been using Bitdefender for years. They're the best from my POV!! Get it and be safe.

    I would recommend this to a friend