Customer Ratings & Reviews

i accidentally bought this product and i was trying to cancel this order immediately by chat and phone call. however, i could not do it and it was the waste of my time. the lesson i learned today is that i had to be prudent when i do shopping in best-buy. i should look for alternative areas for better experience in holiday shopping.

I highly recommend BitDefender over the other brands!

Product did not work properly after first. When program launched second time, my license, that had been a one year purchase, had expired. When contacted Bitdefender said problem needed to be addressed with Best Buy and Best Buy would not help until after taking me over two hours on the phone to get a refund.

impossible to activate, but even if they never send an email where to communicate if it is not activated, it takes me several days in the attempt and nothing so far does not activate always says the same does not serve the code, do not throw your money this does not work.

I purchased Bit Defender from BB online to replace the existing expired security on my computer. Very odd that after I installed the software, my computer was hacked and after several days I ditched the software and my old computer

Download did not work. Never received the required activation code. Contacted customer service twice via chat without resolution. This is day three without a solution

This severely slowed down my pc. 16bg ram, and it swallowed more than half...

I dont recommend this product it made my computer feel as if it was hacked by running extremely slow on a computer that normally runs very fast.

great option especially if you are the IT person for the family. Works great without any performance degradation.

Great Product. Very Easy to install and Renewal adds to your existing account by just using the code at Bitdefender Central

Trash software, 0/5 do not recommend. I've had subscriptions since 2017 but will not be renewing anymore. Bitdefender was great 4 or 5 years ago when it was purely security software that ran scheduled virus scans on your computer; they were a reasonable premium on top of Windows' built-in security features because Windows 10 still had a lot of holes back then. Now Bitdefender is more Norton-esque in how annoying their advertisements (I know you can turn them off) and notifications are. They'll even stop you from connecting to public wifi networks (like at an airport, for example), and spam you with notifications about unsafe connections until you go through the clicks to actually turn Bitdefender off. And when I say spam, I mean notifications every 10 seconds that pull focus from whatever window you have open and are actually using, so you have to actually click back into whatever you were working on. Yeah, bro, I know that public airport wifi isn't the most secure connection in the world, but I still need it at the moment. And you can just close whatever you think is causing the notifications and they'll stop, right? No, the backlog of notifications continues popping up for the next 10 minutes. At some point, the company stopped worrying as much about security and more about seeming useful and selling you other products. They must have a very large marketing budget because there's nothing but glowing reviews (that they probably paid for) on tech websites if you search their name. I use to have Bitdefender on my old PC and laptop until I built a new PC. I forgot to install Bitdefender on it...but haven't missed it.

I ordered this on Feb 19 and went to pick it up a few days later because it never gave me a date. I spoke to the manager, who told me this item was never staged because they don't sell it in-store or online for the Flint Store. Why would I be able to purchase it? The manager said he would cancel it, and I would get a refund. I'm still waiting for the money to be returned to my account.

Please don't buy this product. It slows your whole PC down. Terrible