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Customer reviews

Rating 4.6 out of 5 stars with 679 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers are satisfied with the price, ease of installation, and protection offered by the Total Security (5-Device) (2-Year Subscription) product. They appreciate its effectiveness in safeguarding their devices and the lack of performance degradation. However, some users have concerns about the limited VPN data, occasional pop-ups, and compatibility issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 17 Showing 321-340 of 679 reviews
  • Rated 5 out of 5 stars

    Excellent protector of my realm!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works in the background, does not use up much system resources. Updates automatically. Not too many popups, and a heckuva lot fewer popups than Norton. System scan seems to be faster than Norton.

    I would recommend this to a friend
  • Pros mentioned:
    Easy to install

    Rated 5 out of 5 stars

    Works on all my devices just fine

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for all of my devices and it was easy to install

    I would recommend this to a friend
  • Pros mentioned:
    Easy to install

    Rated 5 out of 5 stars

    BitDefender

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great item and easy to install. Works great with Windows 10.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Easy insurance of cyber attacks.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Does not bog down your computer. Great price.

    I would recommend this to a friend
  • Pros mentioned:
    Effective

    Rated 4 out of 5 stars

    Protection for my devices

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Effective and convenient protection for my devices

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Safety very important/Geek squad helpful

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Security and help always a phone call away through Best Buy.

    I would recommend this to a friend
  • Pros mentioned:
    Antivirus

    Rated 5 out of 5 stars

    Good antivirus

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent antivirus program for all of your devi ces.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Security system

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best security systems I’ve ever had....

    I would recommend this to a friend
  • Cons mentioned:
    Pop-ups

    Rated 3 out of 5 stars

    Not The Best

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this for a laptop however, I had to delete the app because there are too many popups.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Television

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best has the best television prices. I always buy my television from Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bye Bye Norton

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I switched from Norton a few years ago. This offers robust protection and great customer service. Also I moved from Lastpass to these guys. Works great. Norton uses a lot of scare messaging to sell more features.

    I would recommend this to a friend
  • Pros mentioned:
    Antivirus

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect Antivirus Using from 3 years Perfect for laptop

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Bitdefender Total Security Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product at a good price! Easy installation, especially if returning customer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bitdefender is great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic and complete security solution with antivirus, firewall, parental control, anti tracker, anti ransomeware and all the antis that you can think of. The interface is user friendly with many options to set up to get a more personalized secure enviroment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Rated # 1 Antivirus

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivered as promised and working with all my devices.

    I would recommend this to a friend
  • Pros mentioned:
    Antivirus

    Rated 5 out of 5 stars

    Hooray!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is an antivirus, what more is there to say!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works for Google products

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had no issues with product. It has worked for me so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BitDefendrler Total

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good price. Good online protection. It has several features but you have to go through the menus and go online to find out more. It apparently did stop an DoD and six Trojans so I'm satisfied with it.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Good Product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This seems to keep our devices protected, and has been used consistently for more than two years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Probably the best package for cost and perf

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After trying many different packages, I have settled on Bitdefender. The price for a 2 year contract and 5 devices is excellent. It doesn't hog too much of the CPU. it does seem to take a fair bit of memory on windows.

    I would recommend this to a friend