Customer Ratings & Reviews

I decided to test this product because I had always wanted to see how well steam would clean tile and marble. The fact that it could also be used as a vacuum was a bonus, but nothing I was really focused on. Assembling the product took about 5-10 minutes, and figuring out how to use it took about another 10. Some of the instructions in the manual were a bit confusing, and at times, even contradictory. For example, when addressing the 'Eco Steam' mode, the manual states the vacuum can be used with that mode, but not with 'Max Steam' mode. However, when addressing 'Max Steam' mode, the manual states the exact opposite. I'm assuming that's a cut/paste error. Filling the water reservoir was simple enough, but when I first tried to use the steam, the product vibrated/buzzed, which meant that it wasn't getting water. I had to remove and replace the tank a few times before the water would feed properly. I believe there might have been an air pocket in the supply line and had I just left the machine standing for several minutes, the problem might've resolved itself. I had purposefully left 'spots' on the tile in the kitchen, so I was anxious to see how the product dealt with them; I was pleased. There were a few spots that had to be gone over multiple times, but they all came up without much fuss. I then took the machine into the adjoining hallway, which is a high traffic area, and tried it on the marble. Again, the steam worked very well, however, about half way through, I checked the mophead and realized that it was quite dirty. I wish an additional mophead had been included, but since it wasn't I washed/rinsed the one I had as quickly as I could, and continued. Although the reservoir is small, I used the product for about 15-20 minutes, finishing about 300 sq ft, and there was still a small amount of water left in the tank. I was hoping to use the steam mop on my hardwoods, but none of them are sealed, so I decided against it. I did use the product on a small section of carpet, and it does work with the vacuum and eco steam on. Of course it in no way is going to replace a true vacuum, but it did pick up small debris and the steam left the carpet looking refreshed. It is a bit more cumbersome than I thought it would be; it's kind of difficult to get into corners, and the height keeps it from getting underneath even moderately low shelves/cabinets, but it just takes a bit of getting used to. Overall I'm happy with this product, I just hope it holds up under constant use.

My wife has been wanting a steam mop in the house for a very long time, so I had to get this one when I saw it was available. We mostly do hand-cleaning on our floors, because it's hard to find a good mop that cleans and doesn't fall apart with all the scrubbing necessary to clean stubborn dirt. Mops also tend to leave a lot of wetness on the floor, which means you're left spreading dirty water around after just a few rinses. This steam mop addressed both of those issues, because it uses only steam to clean, and doesn't require dipping into a bucket of dirty water. The steam loosens tough dirt and the pad on the bottom absorbs all of the mess. As a bonus, the vacuum portion of the steam mop grabs the little things missed by the broom or regular vac we typically use before mopping. That said, the vacuum included here does not replace a good traditional vac, and has only a very small chamber for holding dirt. I was also pleased with how this mop works on rugs/carpet. It's a little weird that the carpet "attachment" is more like a tray the mop sits on to smoothly move over soft surfaces, but once you get used to using it, it's not too hard. I like how clean and fresh my area rugs seemed after steaming. As for assembly and operation, I found it all pretty straightforward and I was up and running within a few minutes. As another reviewer mentioned, the mop didn't seem to pull the water out of the tank and the steam function didn't work until I removed and reseated the tank a couple times. After that, it's been pretty smooth sailing. The down sides of this steam mop/vac: 1. It's corded, so you can't carry it all around the house without considering where you'll need to plug it in. 2. It's quite loud in vacuum mode, but thankfully the steaming cleans the floor fairly quickly. 3. The vacuum head doesn't quite get into tight corners (see pic) and you need to kind of twist and rock the side corner to get corners under cabinets clean. 4. You have to get your hands dirty to remove and wash the mop head. You can avoid the mess by peeling from one edge and putting the pad in the washing machine, but I prefer to hand wash. All-in-all, I'm quite pleased with the performance of this mop. It does a good job on everyday cleaning and the steam even loosens tough dirt. It will be a good asset in our cleaning regimen for a long time coming.

Pretty heavy to lug around, cord cumbersome, also difficult to get into any corners but steam cleaning seems pretty good. Keep looking, get something that fits your most important needs - for me just too heavy but these are hard to find. recommend prob 50/50

I was happy to get this steam cleaner/vacuum combination as I have tile, linoleum, 2 rooms of carpet and laminate throughout the house. It definitely got a good testing here. The assembly was easy enough and I also went and purchased distilled water instead of using tap. Filled up the container, let it heat up about 10 minutes or so and was ready to give it a go. I was not impressed with how it attempted to vacuum the carpeted areas. Hardly any pickup power, especially having a dog and cat. Just didn't do the job I needed it to there. Also the funny plastic tray it sits in for carpet cleaning was clumsy and odd. At any rate I then tried it on one of the bathroom floors having linoleum (mostly white) and wow! It did a fabulous clean on that area! As others have noted it definitely could use a longer cord but I managed to keep changing outlets as I went around. In the kitchen, living and dining rooms I have laminate and I honestly won't be that comfortable using it a lot in those rooms, probably just occasionally as I'm not sure if over time the steam will damage the floors. My back, front halls and the solarium are ceramic tile and boy they were loving the cleaning this machine provided! One other thing I noted was that due to the odd head shape it would not fit in the corners properly to clean but I simply took a rag and wiped those areas up by hand. I also wish that Black & Decker would provide an extra pad because they get soiled rather quickly. It just would be a nice touch from the company. It's an overall nice unit with a couple shortcomings but worth buying if this is something you need. I will certainly be using mine here where it cleans the best!

Kitchen floors are notoriously difficult to keep clean. Crumbs, spills, and cat food droppings spot the floor with great regularity at my house. My new combination vacuum and mop helps to keep the floor looking good with minimal extra effort. Unlike a carpet “steam” cleaner, this cleaning machine uses only tap water to take care of your hard surfaces. There’s no extra solutions to keep around, mix, or smell. Vacuuming and mopping can take place simultaneously. The vacuum portion is at the front of the head unit. This easily picks up crumbs and small detritus to get it out of the way of the mop head. The steam is all that’s needed to pull away small spills and food droppings. My 15x15 kitchen floor can be fully cleaned in ~10 minutes. Operating the unit is very easy. It's light enough for my wife to use when its her turn to clean. There’s a detectable bottle on the back which should be filled with water. Turn on either “eco-steam” (for hardwood floors) or full steam (for tough surfaces like ceramic tile) and wait for the water to heat. The steam release button is integrated to the handle used for moving the cleaner around the room. This is a great design if you want to have it push steam out all the time. It’s very hard to move the cleaner without pushing down on the steam release handle. For this challenge, I have to take away a star. Cleaning performance is exactly what you’d hope for. I was able to clean all areas of the kitchen without pre-sweeping. It also picked up all the dirt and food residue which was on the floor. I have been using a Swiffer wet jet in the past and have often had to go over areas more than once before they looked clean. This vacuum/mop cleaned areas like that with fewer additional wipes. You just have to be a little patient while the steam works its way into the mess. Drying is very fast. I could walk in the room once it was done is under 10 minutes. Washing the pad is simple and easy. I cleaned it in the sink and left it to dry for the next day. While two pads would be a little easier (in case you don't want to wash it the same day), one pad will work. It would be nice if B+D made the pad easily available.

I have been using the Black and Decker steam mop for a few weeks and have come to absolutely love it. Once it’s all together, it’s just a matter of adding water or cleaning solution, plugging it in, and waiting less than 30 seconds. Tons of steam and so quiet it doesn’t wake my daughter even if she’s sleeping just a few feet away. I use it on tile and sealed hardwood floors. It doesn’t leave streaks and cleans like a champ. I rarely use the vacuum part of it unless there are larger crumbs or debris on the kitchen floor. That does make it considerably louder but that’s to be expected. The microfiber cleaning pad just pops right off and I throw it in the washer when it gets dirty. Super simple. I have tried it on carpets but I’m not a huge fan. The plastic piece that goes on the foot to convert to carpet doesn’t click into place so if you pick up the machine it just stays on the floor for you to pick up and move to the next place. Maybe mine is a dud but that part seems like a design flaw. I don’t ding my review because of that since the main reason I got the machine is to clean my hard surfaces. If you are in the market for an easy to start, push, scrub, and clean up steam mop, you can’t go wrong here.

What I really wanted was an easy way to clean the textured linoleum in my living space. What the Black+Decker - Corded Steam Mop and Vacuum does very well is clean up messes and steam/sanitize hard surface floors. I use it regularly in both bathrooms and the kitchen and know that it's great for vacuuming up debris and then steaming- at the same time for light messes or in separate passes for bigger messes. My most frequent use it to clean/sanitize a cat box area in one of the bathrooms. Both the cat & I really like how well the Black+Decker - Corded Steam Mop and Vacuum cleans up the mess!! With the textured linoleum, there are some small pits & waves in the surface, some of which have collected gunk over time. These still require more intense, hands-on attention. I was trying to avoid that, but this wasn't the tool for that.

This steam mop is very easy to use and cleans well. I do wish the floor slider for carpet would attach instead of just covering the pad. Other than that, it’s great.

I love the fact that I can vacuum my floors and then steam clean them all together. Other similar products you have to vacuum first, then get the steamer out to clean your floors. It's nice being able to save an extra step. I also love that it came with a carpet attachment so that I can use it one the carpets as well.