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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 1112 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the B350-XT Bluetooth Headset's sound quality, battery life, and comfort. Many also appreciate the lightweight design and reliable Bluetooth connectivity, noting a good range for wireless use. However, some find the headset to be on the larger side and a bit pricey. The volume is also frequently praised for its clarity and loudness.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 52 Showing 1,021-1,040 of 1,111 reviews
  • Rated 4 out of 5 stars

    Great product for the trucking industry

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Keeps the truck drivers in compliance with the law

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 2 out of 5 stars

    Not the most comfortable

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bought this to have a light bluetooth headset i could connect to my pc, ended up returning due to poor quality and comfort. also expensive for what you get.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Mic quality needs improvement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When a call is coming in and u command to answer it doesn't always work. I also do not like that if you answer on the screen there is a 10 second delay before it can be in headset. *i have a note 8 on tmobile

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Mediocre phone call quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for phone calls in a work environment, but the quality of calls is mediocre at best. Very often there is a crackle in the line, even in the dial tone. This is disappointing.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Average headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tough at times when driving to get the right button pushed. The parrot button could have a better use. The app sometimes messes up. It does however have good sound and descent on word recognition.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good just a few issues

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product works great the only thing that is an issue is the side you don't listen to gets caught in my hair all the time and pulls it when I take it off. Otherwise it is a great hands free product.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Its okay

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought one a few years back and it last me about 2 year, it was amazing and Good quality, I bought this one and it broke in a few months, for the price i reccomend

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Headset

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    To be honest the new version this 350 I don’t like I have so much trouble talking , sometimes they can hear me oh they came unpair

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    A gift that was just okay

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these for my son-in-law and he wasn't real impressed. He tends to be very picky so they may actually work well for others, just not for him.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Broke twice in 8 month

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Headset quit working and was replaced by company. Can't be returned to Best Buy. 2nd headset now doing the same, won't work at all, so that's 2 in 8 months. $140 wasted

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    DO NOT BUY THIS PRODUCT!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I should have paid more attention to the bad reviews because it happened to me! As soon as I received the item I read the instructions and turned on the headset. It was near a dead battery so I used the supplied power strip, connected it to the headset, and plugged it in. I checked back on it 24 hours later and there was no charge. I tried leaving it for anther 24 hours. Same result. I then played with the connection to see if it would charge not being fully connected. Nothing. After a week of trying I gave up and just in time as there is only a 15 day grace period to return this item. I read how that they wanted to charge a high restocking fee so I took it down to my nearest Best Buy to get a full refund which they honored. If you decide to buy this item please verify it works before your 15 day grace period expires to return it. On a side note I have a larger than most size head, 7 5/8" cap size, and this did not fit all that well anyways. Hope that the manufacturer takes the time to read the negative feedback to help do a much better job with their quality control department so others will not be as dissatisfied. Good luck if you decide to purchase this item.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    A little bit TOO HEAVY

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had purchase similar one years back but this one is way too heavy. Don't really use. Is just for back up purposes.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Operating is clumsy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not impressed with controls for answering calls. Takes some practice to get it down. Also turning off and on is process.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Maybe it wasn’t compatible with my laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved the feel of it. But I was using this to call clients and it the bluetooth signal would make me sound distorted

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    I'm generally a huge blue parrot Lover,

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This exact model is touch and go.... purchased and exchanged 3 units before I received one that was trouble free

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not worth price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I work for a virtual call center, and spent about $100 on this. The noise cancelling is no better than any headset I've had, and I've paid far less for those... I get complaints about being muffled or on speaker. Bluetooth drops often when I am right next to computer. Not worth the price at all.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    I initially thought the product was the bomb

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    W have had to return the headset 3 times due to interference noises.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    BlueParrott - B350-XT Bluetooth 

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. .. Definitely worth the price ... Crystal clear hearing for both parties.. Battery life is Great. .. Comfortable headset. .. Bluetooth connection is outstanding. ..

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    was the best they had

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    served my needs it give me the freedom to talk while keeping my hands free Will use it and throw out my old corded ones

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    OK for just answering phone

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only used once but did not suit my needs. Couldn't get to work o my MacBook so had to use PC

    No, I would not recommend this to a friend