Customer Ratings & Reviews

Mouthpiece only works well when the piece is directly on the mouth. Delay in speaking after answering the phone.

This is my third pair of headphones. I am a truck driver so good headphones are a must. These headphones are the best but tend to get staticky over time. I also have an iPhone 12. The iPhone sometimes doesn’t connect which would be the phone or headphones this problem is not consistent to reduce stars

Built cheap volume needs to be louder very uncomfortable

The headphones were too tight on my husbands head and were very uncomfortable.

An essential tool for working from home. The BT450-XT is the perfect all day companion for Zoom calls, phone calls etc. Setting up is super easy by just holding the power on button for 2 seconds to put the BT450-XT in pairing mode, chose the headset in your Bluetooth settings and you are on your way. You are able to pair with and use two devices with multipoint and switch between them when needed. Another great feature is the BT450-XT is ambidextrous as you can adjust for right or left ear use depending upon your preferences. The design and padding make the BT450-XT very comfortable to wear all day. Sound quality is great with noise cancellation and battery life for me lasted between 3-4 days of heavy use. Walking around your house or office without dropping signal is no issue at all. Many times I was able to walk to the kitchen and get a drink while still on a conference call and connection and call quality was great. Download the Blue Parrot App from your phones App Store and you can access customization of features such as utilizing the Parrot Button to mute, speed dial, voice memo record and more... In the age of WFH these tools are more and more necessary to make your days the most productive.

It started out great but is no longer working. Yikes! Will have to return asap.

Terrible instructions and I have no idea how to use it.

I have owned two headsets from this company. Both were expensive, worked fine for a year and a half and the died. Not a quality product or company at all.

The headphones Wont stay charged long than 30 minutes

I've been using this headset for over a week now and I can definitely say the audio quality is fantastic. I've been working from home since March, with everything going on in the world, so my working day has pretty much transitioned 100% to video conference calls and audio calls with colleagues from around the world. The BlueParrott B450-XT is great for conference calls, as I find the headset comfortable to wear and it has great battery life. I can easily get through about 2-3 days straight of meetings and not need to charge the headset. I currently use the headset to connect to my PC and to my IOS device. The BlueParrott button is configurable as to what function you want it to play. I currently use it to switch between my PC and phone so I can make/receive calls on each device easier. You can also use the button to mute your microphone, enable voice commands, etc. This is definitely a good headset for those that need to be on a headset often and want great audio quality and flexible features on their device.

Not good to have, the ear piece or the mouth piece didn’t work good because people on the other end couldn’t hear me.

This item is not good and I will have to return it to the store soon. It won’t come on and acts like it needs charging when it’s full of juice. Something is wrong with the charging part of the headset. I only used it one time since I bought it.

Brought item on the 5th of Sept and it only last for 2 weeks then stop pairing with my iPhone and bestbuy only give you 14 days to return it... to much money on a product that doesn’t work

The noise cancelling doesn't work at the mic level, so any background noise will be heard clearly.

This item is not an upgrade over the 350. The calls drop repeatedly and battery life is not as advertised. Sound quality is not crisp or clear at all.

Today I am reviewing the Parrot B450-XT Bluetooth headset. In my testing, I connected them to my iPhone, iPad, MacBook Pro, and even connected it to one of my ham radios. Here is what I think. Initial Impression: The packaging was good, and the headset came with extra earpads, a mic screen, and a car charger. The headset feels very strong and sturdy. Charging/pairing: The first thing I did was charge the headset. The initial charge took less than 2 hours. after looking over the instructions, I paired the headset with my iPhone 11. The iPhone immediately saw the headset and paired. This was one of the simplest pairings I have experienced. Once paired I made and received calls using the headset. Everything worked as expected. I also paired it to my iPad and my MacBook Pro and they both paired as easy as the phone. App: The app installs without any issues and opens right up. It contains pairing instructions for all of their headsets in this series. It also contains the user guide, a soundcheck to make sure the headset itself is working, and a setup for the “Parrot” button, a multifunction button that allows you to determine what you want it to do. The app is fast, responsive, and very easy to use. Fit: The headset gripped my head tightly and doesn’t come off when moving or shaking my head. It also does this without giving me a headache, which is a nice feature that many head-worn devices can’t get right. I wore the headset for over an hour and I had no headache or any discomfort from the headset. Quality: The Parrot B450-XT headset is very well made. The mic boom is flexible and moves easily without feeling loose or flimsy. The microphone picks up my voice without it being right in front of my mouth. The buttons are firm and feel solid. This is nice because I have had quite a few electronic devices fail because of cheap buttons. I expect these buttons to last a long time. The headband adjusts easily and stays in place after adjustment. The band extends from the earpiece side only, so you don’t get that uneven feel that some headsets/headphones give when the sides aren’t even. The other end has a comfortable piece that grips the head. It rotates so the earpiece e can be on either side of the head. This headset feels very well made. Sound quality: The sound quality of this headset is amazing with voice, and pretty good when listening to music. For music, I used Apple Music with a wide variety of genres. I was really surprised at the quality of this headset when listening to music. This is a communications headset, meant for clear communications, not musical quality. When using this headset with my phone and with Facetime, the audio quality was very good. Voice quality from the distant end is clear with good, steady volume and crisp audio. The mic audio was also very clear and provided a good, clear signal without a lot of background noise. Bonus: I was also able to connect the headset to one of my ham radios, a Kenwood TH-D74A. Received audio was outstanding and I got good transmitted audio reports. I cannot transmit with the Parrot button with this radio, but that is because of the radio, not the headset. Another radio did allow transmit with the Parrot button. The audio quality is not surprising as this is a communications headset. Conclusion: The Parrot B450-XT is an amazing Bluetooth headset for phones and radio communications. The build quality is excellent ads is the audio quality. If you don’t mind the size, you should be very happy with this headset. I highly recommend these headphones.

Would not recommend, look elsewhere for your headset needs

Like many people, my job has transitioned into a work-from-home environment. I was already set up and accustomed to doing this, but only for a day at a time. When it became a permanent arrangement, my biggest problem was with phone calls. Our company phone system is a dinosaur, and the physical phones cannot work outside of the office. As a result, we have to use our cell phones. This means for long calls such webinars and conference calls, or any call that I need both hands to reach the keyboard (which is about every call), I have been using my speaker phone. Regardless of what anyone tells you, most people talk louder when they are on a speaker phone because they feel that the other callers won't hear them if they speak in a normal speaking voice. The truth is, when you have a speaker to your hear, the sound of the caller sounds close to you, and you subconsciously feel that you are speaking louder than you are, and you automatically lower your vocal volume. This headset was an excellent solution. I'm not accustomed to wearing one, so this took a little getting used to. Putting it on made me feel like I was putting on a pair of noise-cancelling headphones, except that it immediately felt different because the speaker was only in one ear. But then again, so is my phone if I hold it to my head. I was immediately concerned that the headpiece on the opposite side of the speaker was going to spawn a headache, because it felt like it was putting a lot of pressure near my temple. I spent a few minutes using the adjustments on both the top arm and the headpiece. As a person with long hair, I also had some difficulty getting it just right without trapping a piece of hair in my face, or having a clump of hair against my ear that made it itch. After a few minutes, I found just the right settings and was surprised after an hour that I did not have a headache. The speaker on the ear piece was very clear and did a good job of blocking out background noise. Callers said that I sounded clear as well, much better than just talking over the speaker phone. The headset comes with a USB-C charging cable (no outlet plug though), and an extra microphone cover, along with a foam ear piece cover (a faux leather one is already on the ear piece at packaging). The instructions are extremely minimal - basically how to connect it to bluetooth, and what the buttons do. It's not hard to figure out, but there is little guidance. The headset also has a neat feature that will announce the caller when your phone rings (although the pronunciation is unbelievably poor), and then it will ask if you want to "answer" or "ignore". You can simply speak your decision and the phone will respond. So far I have had no issues with it misunderstanding my decision. The headset also has a mobile app available, allowing you to assign the "Parrot" key on the headset to different commands - I chose the "Mute" option so that I could get up and walk to the refrigerator during a conference call and quickly mute or unmute without having to carry my phone across the room. Overall, this is a great headset. The only complaint that I have now that I've used it for a couple of days is that it is a bit heavy. I realized that I was stiffening my neck muscles because if I bent my head forward or backward, it would start to shift. It also caused some pressure on the top of my head after a while because of the weight, and I did feel a mild (and brief) headache after a while. This is not a headset I think I could wear 8 hours a day, but that may just take some time to get used to, since I am not accustomed to wearing one at all. However, even taking it out of the package, "lightweight" is not the first word to come to mind.

it squeezes my ear and head after a while of use it squeezes my ear and head

Keep disconnecting from bluetooth taking it back.