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Customer Ratings & Reviews

Your price for this item is $149.99
The comparable value price is $209.99

Customer reviews

Rating 4.6 out of 5 stars with 1488 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers are pleased with the B450-XT Wireless Bluetooth Mono Headset's sound quality, battery life, comfort, and connectivity. Many find the sound quality to be great and the battery life phenomenal. However, some customers have noted issues with the fit being a little tight, the weight being a bit heavy, and the volume not being satisfactory. Additionally, a few customers have reported cracks in the headband.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 70 Showing 1,381-1,400 of 1,488 reviews
  • Rated 2 out of 5 stars

    drivers headset

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headset for driving, the only thing they should be making them in different sizes, evethought are adjustable no all heads are made equal...

    I would recommend this to a friend
    • Brand response from Jabra
      Posted .

      Hello Cristina- Thanks for sharing your feedback! The information you have shared is greatly appreciated and we will pass this along to the Product Development Team. If the headband feels too tight or too loose, it is possible to adjust the tension of the headband for a more comfortable fit.
      To adjust the tension of the headband, grip and flex it ONLY as shown in the diagrams available in the User Manual: https://bit.ly/3vkBq0Z. For further assistance, please contact the Blue Parrott Support Team: https://bit.ly/3DTg3al. It is nice to hear that you are enjoying the headset for driving regardless of these troubles with the fit. Thanks again for writing a review. Jabra

  • Cons mentioned:
    Fit

    Rated 1 out of 5 stars

    The Size is small!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The size is too small. doesn't fit all not comfortable!!

    No, I would not recommend this to a friend
    • Brand response from Jabra
      Posted .

      Hello Shaila, thank you for writing a review of the Blue Parrott B450-XT. We are sorry to learn that you are unsatisfied with the size and fit. For a more comfortable and secure fit, please adjust your headband length. For assistance, we kindly suggest contacting the Blue Parrott Support Team: https://bit.ly/3r7n4j8. We are here to help you. Thanks again for sharing your feedback. We truly appreciate it! Jabra

  • Rated 1 out of 5 stars

    Unsatisfactory products

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    BEST BUY SUCKS!! THEIR RETURN POLICY IS CONVOLUTED AND PREDATORY!! THEY DONT STAND BEHIND THEIR PRODUCTS! I BOUGHT A BLUETOOTH RADIO FOR MY CAR AND IT KEEPS DROPPING MY PHONE,AS WELL AS THE BEST BUY TECHNICIANS I PHONE & NOW IM STUCK WITH A PRODUCT THAT I CANT USE!! THANKS A LOT! NEVER SHOPPING HERE AGAIN!!

    No, I would not recommend this to a friend
    • Brand response from Jabra
      Posted .

      Hello - Thank you for your review. We are sorry to hear that you are unsatisfied with Best Buys return policy. We recommend contacting Best Buy for further support with any questions regarding a return. For assistance with your Blue Parrott device, we kindly suggest reaching out to the Blue Parrott Support Team https://bit.ly/414uMdO. We would be happy to gather more information regarding your experience with the B450-XT and provide you with further possible solutions. Thanks again. Jabra

  • Rated 2 out of 5 stars

    Subpar headphones

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After a week long trial not the best experience with these headphones and immediately returned them as sound quality was not as advertised.

    No, I would not recommend this to a friend
    • Brand response from Jabra
      Posted .

      Hello Juniorz- Thanks for writing a review of the Blue Parrot B450-XT! It is unfortunate that you have returned your B450-XT. In the future, we kindly suggest contacting the Blue Parrott Support Team. We are here to provide you with the best assistance. Thanks, again for sharing your feedback. We really do appreciate it. Jabra

  • Rated 5 out of 5 stars

    Headset

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was a gift for my husband. He loves them and working great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great mic

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, computer and mobile cellphone !no complaints

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great noise cancellation

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgrade from my previous model but works perfectly.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Perfect for on the road or at the office.

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have to start off with the comfort of this set. It's spot on for me and I love that there is an included foam ear cover too if that's what you prefer. I have a medium/smaller sized head so if you have a larger sized head, these may be a bit tight. And yes, you can reverse the set to wear the earpiece on your left or right ear as the microphone will flip to the other side. Another big plus is that the buttons have a distinct click physical and audible feedback to give you confidence you are actually hitting a button. It can be really frustrating trying to try to push a button and not knowing if you actually are while not getting the output you assumed you would. This is not an issue with these. These are the perfect set for someone always on calls either at home or on the road. Although I think these are best suited for truckers and long distance drivers who need to stay connected, these would also be excellent to use in your home office. The noise canceling makes it easy to hear clearly even in an active environment. That is something that's difficult to achieve with noise canceling/over-the-ear/in-ear headphones. The box comes with a USB-C cable use to charge and update the headset. You can even customize button functions with the app available for android and iOS which can further streamline your workflow. The desktop application allows you to update firmware and both the phone and desktop applications are available on the incredibly simple url: https://www.blueparrott.com/software. I had to do zero digging around to find this information and that too is highly appreciated. BlueParrott has done an excellent job to make it all easy to find and easy to use while providing an excellent product.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great headset but overtime it gets staticky.

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my third pair of headphones. I am a truck driver so good headphones are a must. These headphones are the best but tend to get staticky over time. I also have an iPhone 12. The iPhone sometimes doesn’t connect which would be the phone or headphones this problem is not consistent to reduce stars

    I would recommend this to a friend
    • Brand response from Jabra
      Posted .

      Hello MrMack - We are sorry to learn that you are having this experience with your BlueParrott B450-XT.  We invite you to contact our Support Team for assistance with the issue you describe by calling 866-697-8757 or by completing the webform found within the B450-XT support pages at:
      https://www.blueparrott.com/supportpages/blueparrott-b450-xt-bpb45020/204270/contact-support
      Thank you. Jabra

  • Rated 1 out of 5 stars

    I was misled by a fancy coupon.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I came to the store because I received a coupon. It said that I received this coupon because I was such a great customer. I purchased 3 or 4 high priced items, but when I tried to use the coupon, I was told that it was not valid on any of the items that I purchased. It appeared that my super loyalty coupon wasn't applicable to anything other than some gum, candy and soft drinks. I feel that I was misled.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mouthpiece only works well when the piece is directly on the mouth. Delay in speaking after answering the phone.

    No, I would not recommend this to a friend
    • Brand response from Jabra
      Posted .

      Hello Aplmom- Thank you for writing a review of the Blue Parrott B450-XT. We are sorry to learn that you are having trouble with the microphone. This is certainly not expected. We recommend contacting the Blue Parrott Support Team: https://bit.ly/3zpQFYq so that we can provide you with the best assistance. We are here for you and happy to help. Jabra

  • Cons mentioned:
    Volume

    Rated 1 out of 5 stars

    Avoid at all $$$

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Built cheap volume needs to be louder very uncomfortable

    No, I would not recommend this to a friend
    • Brand response from Jabra
      Posted .

      Hello Christopherstill- Thank you for writing a review of the Blue Parrott B450-XT. We are sorry to read that you are unsatisfied with the volume and fit. We recommend testing the B450-XT with a second smartphone to see if these challenges with the volume persist. If the headband feels too tight or too loose, it is possible to adjust the tension of the headband for a more comfortable fit. For further instructions please click on this direct link: https://bit.ly/3DU2oQR to view the User Manual. If you have questions or concerns, please contact the Blue Parrott Support Team: https://bit.ly/3CDg80S. Thanks again. Jabra

  • Rated 2 out of 5 stars

    Tight Headphones

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headphones were too tight on my husbands head and were very uncomfortable.

    No, I would not recommend this to a friend
    • Brand response from Jabra
      Posted .

      Hello SLDG- Thank you for writing a review of the Blue Parrott B450-XT. We are sorry to learn that the headset was too tight for your husband which caused discomfort. We will certainly pass this feedback along to the Product Development Team. If you have other questions or concerns, please contact Blue Parrott Support: https://bit.ly/32IYI6Y. We are here to help you! Jabra

  • Rated 1 out of 5 stars

    Annoying

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not good to have, the ear piece or the mouth piece didn’t work good because people on the other end couldn’t hear me.

    No, I would not recommend this to a friend
    • Brand response from Jabra
      Posted .

      Hello - Thank you for reviewing our BlueParrott B450-XT. We are sorry you had these challenges with the microphone and appreciate your feedback. If there is anything we can do for you, please click on this link to contact BlueParrott Support (https://bit.ly/3SoMd5X). Jabra

  • Pros mentioned:
    Battery life, Comfort, Sound quality
    Tech Insider Network Member

    Rated 5 out of 5 stars

    An essential tool for working from home

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An essential tool for working from home. The BT450-XT is the perfect all day companion for Zoom calls, phone calls etc. Setting up is super easy by just holding the power on button for 2 seconds to put the BT450-XT in pairing mode, chose the headset in your Bluetooth settings and you are on your way. You are able to pair with and use two devices with multipoint and switch between them when needed. Another great feature is the BT450-XT is ambidextrous as you can adjust for right or left ear use depending upon your preferences. The design and padding make the BT450-XT very comfortable to wear all day. Sound quality is great with noise cancellation and battery life for me lasted between 3-4 days of heavy use. Walking around your house or office without dropping signal is no issue at all. Many times I was able to walk to the kitchen and get a drink while still on a conference call and connection and call quality was great. Download the Blue Parrot App from your phones App Store and you can access customization of features such as utilizing the Parrot Button to mute, speed dial, voice memo record and more... In the age of WFH these tools are more and more necessary to make your days the most productive.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    In the dark!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrible instructions and I have no idea how to use it.

    No, I would not recommend this to a friend
    • Brand response from Jabra
      Posted .

      Hello Ellenv - Thank you for taking the time to leave a review. We are sorry about the challenges with setting up your device. We kindly recommend reaching out to the Jabra Support Team on Facebook or Twitter. We are happy to help. Jabra

  • Rated 2 out of 5 stars

    Was b GREAT until!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It started out great but is no longer working. Yikes! Will have to return asap.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Too Expensive to Die at 18 months!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have owned two headsets from this company. Both were expensive, worked fine for a year and a half and the died. Not a quality product or company at all.

    No, I would not recommend this to a friend
    • Brand response from Jabra
      Posted .

      Hello Excellent - We are sorry to learn about the experience you had with BlueParrott products.  If you ever have any questions or concerns related to a BlueParrott headset, please contact our Support Team directly by calling 866-697-8757 or by completing the webform found on our website within the support pages for your BlueParrott model.  Thank you. Jabra

  • Rated 2 out of 5 stars

    Defective

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headphones Wont stay charged long than 30 minutes

    No, I would not recommend this to a friend
    • Brand response from Jabra
      Posted .

      Hello Trucker82 - Thank you for reviewing the BlueParrott B450-XT. We regret to hear you are unable to charge your device. At your earliest convenience please contact us with more details so we may assist you further. https://bit.ly/3Brgp7a Jabra

  • Pros mentioned:
    Battery life, Comfort, Sound quality
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Quality Headset with Great Features

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been using this headset for over a week now and I can definitely say the audio quality is fantastic. I've been working from home since March, with everything going on in the world, so my working day has pretty much transitioned 100% to video conference calls and audio calls with colleagues from around the world. The BlueParrott B450-XT is great for conference calls, as I find the headset comfortable to wear and it has great battery life. I can easily get through about 2-3 days straight of meetings and not need to charge the headset. I currently use the headset to connect to my PC and to my IOS device. The BlueParrott button is configurable as to what function you want it to play. I currently use it to switch between my PC and phone so I can make/receive calls on each device easier. You can also use the button to mute your microphone, enable voice commands, etc. This is definitely a good headset for those that need to be on a headset often and want great audio quality and flexible features on their device.

    I would recommend this to a friend