Customer Ratings & Reviews

Calls are only supported with mobile devices. Not supported on for calls and meetings on PC. Software update never goes through and stays stuck on 4%. Wireless connection issues when battery is below 50%. Even the wired connection doesn’t work when the battery is below 50%. Unhooking the right side earphone is very difficult. Not even worth $50.

Thinking about going back to rand mcnally too many unnecessary buttons

Doesn't respond to voice command .to difficult to work

Jabra BlueParrott - S650-XT 2-in1 Convertible Wireless Headset with Active Noise Cancellation - Black I am always on the lookout for a truly long lasting wireless headset that will take a beating and last all day. From my use of the S650-XT headset I might have finally found it. With work nowadays being 24/7 you must always be available. Smaller headsets might claim all day battery life but good luck if you get into long conversations and also have been listening to music. In my work I cannot have downtime. The S650-XT has not run out of battery during my day and now I don’t even worry about it. This was the single most important feature for me and this headset passes with power to spare. It really helps take the worry out. And unlike some headsets it doesn’t just go to sleep because I set it down. That's a big win for my use case. The mic is fine and I didn’t have any negative comments about how I sounded. It is very flexible in that you can use the mic from either your right or left ear. The headset is heavier than I would like and I normally prefer over the ear pads. The S650-XT is on ear. But the weight is balanced and the overall fit is comfortable. The clamping pressure is fairly light which helps. The build quality is good and all of the buttons feel like they will last quite well. This headset comes with a detachable second earpiece so you can get true stereo sound. However this is not high end audio and doesn’t support any advanced codex for the Bluetooth connection. It does support using a 3.5mm aux cable if you really want to get the best audio sound it's capable of. I find the audio quality with standard Bluetooth to be Ok but it won’t rock your world. But I like having the choice of using the second earpiece or not. Also packed is a very nice travel case to keep it and your USB type-C charging and supplied 3.5 mm aux cable all together. One feature I do like is how easy the buttons are. So many wireless headsets buttons take time to learn but the S650-XT are about as simple as can be. I like that as I have many headsets and I usually just control them using my phone. I don’t have that problem with the S650-XT. One of the standout features is the noise cancellation. It does really work well when I am driving and taking a call. If Jabra could shave a few grams off the weight especially with the second earpiece attached and add a bit higher Bluetooth music quality this could be the do all working headset. With its build quality and IP54 dust and moisture rating it should hold up quite well in a variety of conditions.

In point of fact this is the worst product that I have ever purchased. This BlueParrott S650-XT dropped all the calls made. Yes, I did upgrade the firmware from twice. I had my reservations based on the 5-star reviews. They must have gotten lucky, in fact very lucky! I have purchased other audio items that worked well enough out of the box. There were a couple that fizzled out after a couple of weeks.

Got 1 before and exchanged it because it shuts down by itself. This one just turns on and doesn't connect audio to the ear speakers, says it's connected, and it will randomly start playing sounds, but its very hard for it to be reliable. Must returm and get a different one

My old $35 headrest did just as well and were much lighter.

I've had a lot of headsets in my day. Ear phones, ear buds, air pods, headphones, headsets, but never have I had a headset with a removable side to make it one sided having my other ear free to hear my surroundings. The headset itself is really well built and made for comfort especially if you decide to use these for an extended period of time. The flexibility of the over head band is great and also padded. It doesn't constrict to tight on the head causing discomfort or a headache. The padding on the ear muff is super soft and sits really nice over the ear, really cupping entirely really eliminating outside noise. There's a small pivoting piece that rests on the side of your head when removing the other ear muff that adjusts to rest against your head however you like no matter the size of your head. Removing the other ear muff is quite simple. It has two buttons on each side that you press in and it slides off. To put back on, you simply have to slide it back on and it locks into place. It has a very sturdy boom mic that flips up or down and makes me feel like I'm one of those NFL commentators at a football game when using it haha. Definitely not the typical thin flimsy microphone seen on some other headsets. It comes with a really nice protective hard shelled storage case for them as well. And with as much as they cost this is a must! It's stated as having 36 hours talk time and I've came nowhere near close to that before putting back on the charger just to be ready for the next day. Overall I'd recommend this for someone maybe who works at home remotely, would be great for the car especially in states where it's illegal to hold your phone anymore and don't have the capability to take and receive calls through your cars setup, or needs a serious headset for calls, not your everyday walking around hands free talking.

Good noise cancelling. I have a very small head, apparently, but this still fits and balances well. I like having the various monitoring options of HearThrough, removing the second ear, etc. Was great for a long flight and a lot of train rides. It is somewhat heavy, and definitely weighted towards the main side, so it may take some adjusting. The included case is very well-designed for carrying all of the hardware and slips well into a bag, though there's no dedicated space for the manuals. The pads are soft enough to be comfortably worn over glasses. There's a beep-beep when it's running low on battery that isn't explained in the instructions, but it'll keep running for a while after that starts. It sometimes insists on turning itself off, which can be convenient as it seems to know whether it's on your ears or around your neck, but can also be inconvenient when you have something paused (meaning it disconnects) or the battery is somewhat low. Still, the long battery life more than makes up for the charge time.

Headset disconnects every 10min so it makes using them a hassle.

This is the ultimate work headset, offering versatility, comfort, superb noise cancelation and quality sound. The headset pairs quickly and easily and offers an application on your phone that allows you to configure the Parrott button for other purposes. While BlueParrott doesn’t recommend using the headset with a PC, I honestly feel that this is one of the greatest features for business users. I have the headset connected to my phone and my PC daily enabling me to use one device for my mobile phone and my business meetings throughout the day. Not all functionality works with the computer, but it works very well with the basic features. The noise cancelation is amazing with this headset. I have three small dogs that alert me to everything that moves. The people that I am talking with didn’t even know that the dogs were barking when I apologized for the loud noise. This stays changed for several days with continued use. I have been using it for a week and only charged it once. I appreciate having the flexibility to move about the house while talking. The range is as good as any Bluetooth device out there. The headset is comfortable with the cushioned ear pads. It also offers the option of removing one of the sides to convert it to a mono headset. This is handy for those who prefer only one ear fitting. The microphone rotates to enable rotating it to use on either side. Finally, the sound is very high quality. While the main purpose is for communication, the music sounds fantastic through this. This is a great value and offers many options for your mobile phone and home computer purposes.

Even though i didn't receive product, i love Best Buy

They have issues with connecting. I don’t want to touch my phone when driving.

Always clear sound from these blue parrot headsets never seems to dissapoint

Just bought it this weekend and started using it today, powers off by itself and voice command volume sounds like its whispering. Terrible buy. Yes firmware is up to date.

I wanted this headset because it had the boom mic and the detachable earphone. I work online most all day and am in a noisy area, so having headphones is a must. I also work outside on tractors! So, inside, I can have just one earphone so I can hear others talking in my office, while outside I use two earphones to block the roaring diesel engine! The fit is very comfortable and easy to adjust. The mic swings up out of the way and is also bendable, allowing you to get it the perfect distance from your mouth (one inch). Detaching the earphone was super easy once I got the right angle on it. I was nervous about just yanking it out, but it a usb-c connection, so really nothing to be nervous about. Once that is off, the piece that is next to your scalp/head is on a pivot and is kinda of soft, so it does NOT dig into your head or hurt in any way. It did take a few minutes to get used to the side buttons as it has a "parrot" button for connecting to your phone or tablet and this can be configured to use your favorite voice commands. I also connected to my desktop windows machine, but as they note, it is designed for the phone/tablet interface and calling over the road, and less for the desktop. I did quite like using it on the tractor, connected to my phone, so that I can receive messages and calls when out away from the house. A full charge lasts a long time and they come with a nice semi-hard case to protect them. Overall, useful on the road-- or tractor!!!

The BlueParrott S650-XT has exceptional noise canceling. The cushions are soft and have a leather feel. The ear cushion does not go over the ear, rather it presses onto your ear. I am ok with this because that means it will stay on my head while moving around. The volume can get very loud which I love. Be careful with long hair and the headset in single speaker mode because it can get caught in the head cushion thing. I am super excited that they can connect to my tv via Bluetooth! The instructions say to pair, press the power button for 2 sec. Pairing only worked like that the first time. After that if I need to pair the S650-XT with another device I have to power it off, then hold the power button for about 12 seconds, then it will say "pair mode". The style is very slim and sleek it's pretty cool. Phone calls on them are a great experience. I was outside working in the yard and was able to answer the call by saying answer. On top of that I had no issue with them falling off of my head.

Only been having it a couple days n it drops calls hangs up n etc!! Returning it back straight trash

Switching between sources isn't as smooth as advertised and periodically you will need to reset the device

I’ve owned Bt450 and Bt550 and honestly these are 2 cheaper and better options then this 650