Customer Ratings & Reviews
- Model:
- 204292
- |
- SKU:
- 6488557
Customer reviews
Rating 3.9 out of 5 stars with 286 reviews
(286 customer reviews)Rating by feature
- Sound Quality4.4
Rating 4.4 out of 5 stars
- Battery Life4.6
Rating 4.6 out of 5 stars
- Connectivity4.0
Rating 4.0 out of 5 stars
Customers are saying
Customers express satisfaction with the S650-XT headset's noise cancellation, battery life, and microphone quality, also noting its comfort. However, some customers have reported issues with Bluetooth connectivity. A few customers mentioned concerns about the weight and charging connection.
This summary was generated by AI based on customer reviews.
Rated 2 out of 5 stars
Dont buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.All i hear is slight static noise . Hard to hear person talking going back to the 350
No, I would not recommend this to a friendBrand response from Jabra
Posted .Hello AlanW - Thank you for your review of the Blue Parrott S650-XT. We are sorry that you only hear static noise, we would not expect this behavior. If you haven't returned it yet, please contact our Blue Parrott Support Team: https://bit.ly/3rwSG5U. We are here to help!
Rated 5 out of 5 stars
BlueParrott
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best item easy life for long time working,I give five star
I would recommend this to a friendBrand response from Jabra
Posted .Hello SoniaK, Thank you for your positive feedback. We appreciate you taking the time to write a 5-star review. If you have any additional information you would like to share regarding your experience, please contact the Blue Parrott Support Team. Any and all information is valuable to us.
Rated 1 out of 5 stars
Junk
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Junk, very disappointing. Poor noice cancelling, low volume, won’t switch between 2 phones easily, random beeps during phone calls. Not nearly as good as previous models.
No, I would not recommend this to a friendBrand response from Jabra
Posted .Hello BenR - Thank you for your review. We are very sorry to learn that you are not satisfied with the audio quality, noise cancellation, or connection related to your BlueParrott S650-XT headset. We invite you to contact our Support Team with any concerns so we can help. You can find our contact information on the BlueParrott website at https://bit.ly/3JIzi9z and we are always happy to help! Thanks again.
Rated 5 out of 5 stars
Best investment
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Look good, work great, wouldn't change them for anything.
I would recommend this to a friendRated 1 out of 5 stars
Hate it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Horrible worked for 3 months and went out. Wouldn’t recommend no one to purchase
No, I would not recommend this to a friendBrand response from Jabra
Posted .Hello CandanceD - Thank you for posting your review. We are very sorry to hear that you were disappointed with the BlueParrott S650-XT headset. If you have any specific questions or concerns, we invite you to contact our Support Team directly. You can find our contact information on the BlueParrott website at https://bit.ly/3JIzi9z and we are always happy to help. We look forward to hearing from you. Thanks again.
Rated 5 out of 5 stars
A+++
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.love it!.................................................
I would recommend this to a friendRated 1 out of 5 stars
Low quality
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I made one phone call and put them straight back in the box and returned them to the store
No, I would not recommend this to a friendBrand response from Jabra
Posted .Hello, Deuntre - Thank you for sharing your experience with the BlueParrott S650-XT headset. We are sorry to hear that your experience did not meet your expectations and that you decided to return the product after just one phone call. Your feedback is important to us, and we would appreciate any additional details about what specifically did not work for you. This information can help us improve our products and services. If there is anything specific we can look into, do not hesitate to contact us (https://bit.ly/4cUhhDj). We are more than happy to assist you!
- Cons mentioned:Connectivity
Rated 1 out of 5 stars
bad product
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.this product has programming issues does not connect to phone via blue tooth to make calls we returned it
No, I would not recommend this to a friend - Cons mentioned:Connectivity
Rated 1 out of 5 stars
BP headset
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.One of the worst headsets I ever bought. Doesn’t connect after first call.
No, I would not recommend this to a friendBrand response from Jabra
Posted .Hello IftekarA - Thank you for taking the time to review the BlueParrott S650-XT. We regret to hear about your challenges with connection receiving a call. We kindly recommend contacting our Product Support Team: https://bit.ly/3z1dbaY for further assistance with your headset. Please fill out the required information and submit at your earliest convenience. The team will be able to provide you with the best support! Thanks, again.
Rated 1 out of 5 stars
$400 Gift card
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Thank you so much and I rather you send the gift card through the mail or refund it back in my account
No, I would not recommend this to a friendBrand response from Jabra
Posted .Hello JacoryD - Thank you for posting your review. If you have any questions or concerns related to your BlueParrott S650-XT, please contact our Support Team directly. You can find contact information on the BlueParrott website at https://bit.ly/3JIzi9z and we are always happy to help! Thanks again.
Rated 2 out of 5 stars
Its not realible
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The voice camand works when it wants too, it turns itself off overall I would not recommend this for truckers
No, I would not recommend this to a friendRated 1 out of 5 stars
Not worth it
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Suck……………………..:.::…………………….(((((((((?((?????????????
No, I would not recommend this to a friendBrand response from Jabra
Posted .Hello Eman - Thank you for writing a review about the Blue Parrott S650-XT. We are sorry that you are not satisfied with your headset, and we would love to learn more to see if there are any possible solutions. Please contact our Product Support Team at your earliest convenience: https://bit.ly/3rwSG5U.
- Cons mentioned:Charging
Rated 1 out of 5 stars
Battery crazy
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s not working anymore, I can not charge and I don’t know why
No, I would not recommend this to a friendBrand response from Jabra
Posted .Hello Hilaire- Thank you for writing a review. We are sorry to read that you are having trouble with your Blue Parrott S650-XT. We recommend reaching out to the Product Support Team: https://bit.ly/3rwSG5U. We are here to ensure that your Jabra device is functioning properly. We hope to hear from you soon. Thanks again. Your feedback is appreciated!
- Pros mentioned:Battery life, Microphone quality, Noise cancellationCons mentioned:Weight
Rated 5 out of 5 stars
Long battery, optional stereo and simple to use
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Jabra BlueParrott - S650-XT 2-in1 Convertible Wireless Headset with Active Noise Cancellation - Black I am always on the lookout for a truly long lasting wireless headset that will take a beating and last all day. From my use of the S650-XT headset I might have finally found it. With work nowadays being 24/7 you must always be available. Smaller headsets might claim all day battery life but good luck if you get into long conversations and also have been listening to music. In my work I cannot have downtime. The S650-XT has not run out of battery during my day and now I don’t even worry about it. This was the single most important feature for me and this headset passes with power to spare. It really helps take the worry out. And unlike some headsets it doesn’t just go to sleep because I set it down. That's a big win for my use case. The mic is fine and I didn’t have any negative comments about how I sounded. It is very flexible in that you can use the mic from either your right or left ear. The headset is heavier than I would like and I normally prefer over the ear pads. The S650-XT is on ear. But the weight is balanced and the overall fit is comfortable. The clamping pressure is fairly light which helps. The build quality is good and all of the buttons feel like they will last quite well. This headset comes with a detachable second earpiece so you can get true stereo sound. However this is not high end audio and doesn’t support any advanced codex for the Bluetooth connection. It does support using a 3.5mm aux cable if you really want to get the best audio sound it's capable of. I find the audio quality with standard Bluetooth to be Ok but it won’t rock your world. But I like having the choice of using the second earpiece or not. Also packed is a very nice travel case to keep it and your USB type-C charging and supplied 3.5 mm aux cable all together. One feature I do like is how easy the buttons are. So many wireless headsets buttons take time to learn but the S650-XT are about as simple as can be. I like that as I have many headsets and I usually just control them using my phone. I don’t have that problem with the S650-XT. One of the standout features is the noise cancellation. It does really work well when I am driving and taking a call. If Jabra could shave a few grams off the weight especially with the second earpiece attached and add a bit higher Bluetooth music quality this could be the do all working headset. With its build quality and IP54 dust and moisture rating it should hold up quite well in a variety of conditions.
I would recommend this to a friend Rated 1 out of 5 stars
Worst headphones ever
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Calls are only supported with mobile devices. Not supported on for calls and meetings on PC. Software update never goes through and stays stuck on 4%. Wireless connection issues when battery is below 50%. Even the wired connection doesn’t work when the battery is below 50%. Unhooking the right side earphone is very difficult. Not even worth $50.
No, I would not recommend this to a friendBrand response from Jabra
Posted .Hello AshwaniKumar - Thank you for taking the time to write your review on the BlueParrott S650-XT. We are sorry to hear your overall experience with the headset. Can you please contact us with more details so we may assist you further. You may contact our Support by filling out the webform in the following link or by telephone: https://bit.ly/3OQJdiA
Rated 2 out of 5 stars
Dont work well
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Thinking about going back to rand mcnally too many unnecessary buttons
No, I would not recommend this to a friendBrand response from Jabra
Posted .Hello GURU - Thank you for sharing your feedback about the BlueParrott S650-XT. We appreciate your input. If you have specific concerns about the buttons or any other features, please feel free to let us know. https://bit.ly/3OQJdiA We are here to ensure you get the best experience with your headset.
Rated 1 out of 5 stars
Unresolved issues, still for BlueParrott S650-XT
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.In point of fact this is the worst product that I have ever purchased. This BlueParrott S650-XT dropped all the calls made. Yes, I did upgrade the firmware from twice. I had my reservations based on the 5-star reviews. They must have gotten lucky, in fact very lucky! I have purchased other audio items that worked well enough out of the box. There were a couple that fizzled out after a couple of weeks.
No, I would not recommend this to a friendBrand response from Jabra
Posted .Hello BestBBuyer - We are sorry to learn that you are having this experience with your BlueParrott S650-XT. We invite you to contact our Support Team for assistanceby calling 866-697-8757 or by completing the webform found on our site at:
https://www.blueparrott.com/supportpages/blueparrott-s650-xt/204292/contact-support
Thank you.
- Cons mentioned:Weight
Rated 1 out of 5 stars
Overrated for price
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My old $35 headrest did just as well and were much lighter.
No, I would not recommend this to a friendBrand response from Jabra
Posted .Hello, Rob - Thank you for sharing your experience with our BlueParrott app. We are sorry to hear you are not satisfied, and we understand your frustration. We would encourage you to reach out to our BlueParrott Support Team for further assistance. To do so, please click on this link (https://bit.ly/3SoMd5X). They will be happy to help you!
Rated 1 out of 5 stars
Dont get this version
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got 1 before and exchanged it because it shuts down by itself. This one just turns on and doesn't connect audio to the ear speakers, says it's connected, and it will randomly start playing sounds, but its very hard for it to be reliable. Must returm and get a different one
No, I would not recommend this to a friendBrand response from Jabra
Posted .Hello RonaldR - Thank you for your feedback on the BlueParrott S650-XT. We appreciate your brand loyalty, and we apologize for the inconveniences you have faced. Please contact our support team at https://bit.ly/3OQJdiA for assistance. We are committed to ensuring your satisfaction. Thank you again!
- Pros mentioned:Battery life, Comfort, Microphone quality
Rated 5 out of 5 stars
Need to keep an ear out for anything? Transformer!
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I've had a lot of headsets in my day. Ear phones, ear buds, air pods, headphones, headsets, but never have I had a headset with a removable side to make it one sided having my other ear free to hear my surroundings. The headset itself is really well built and made for comfort especially if you decide to use these for an extended period of time. The flexibility of the over head band is great and also padded. It doesn't constrict to tight on the head causing discomfort or a headache. The padding on the ear muff is super soft and sits really nice over the ear, really cupping entirely really eliminating outside noise. There's a small pivoting piece that rests on the side of your head when removing the other ear muff that adjusts to rest against your head however you like no matter the size of your head. Removing the other ear muff is quite simple. It has two buttons on each side that you press in and it slides off. To put back on, you simply have to slide it back on and it locks into place. It has a very sturdy boom mic that flips up or down and makes me feel like I'm one of those NFL commentators at a football game when using it haha. Definitely not the typical thin flimsy microphone seen on some other headsets. It comes with a really nice protective hard shelled storage case for them as well. And with as much as they cost this is a must! It's stated as having 36 hours talk time and I've came nowhere near close to that before putting back on the charger just to be ready for the next day. Overall I'd recommend this for someone maybe who works at home remotely, would be great for the car especially in states where it's illegal to hold your phone anymore and don't have the capability to take and receive calls through your cars setup, or needs a serious headset for calls, not your everyday walking around hands free talking.
I would recommend this to a friend











