Customer Ratings & Reviews

I don't like the echoing that I get when im talking to others.

Good noise cancelling. I have a very small head, apparently, but this still fits and balances well. I like having the various monitoring options of HearThrough, removing the second ear, etc. Was great for a long flight and a lot of train rides. It is somewhat heavy, and definitely weighted towards the main side, so it may take some adjusting. The included case is very well-designed for carrying all of the hardware and slips well into a bag, though there's no dedicated space for the manuals. The pads are soft enough to be comfortably worn over glasses. There's a beep-beep when it's running low on battery that isn't explained in the instructions, but it'll keep running for a while after that starts. It sometimes insists on turning itself off, which can be convenient as it seems to know whether it's on your ears or around your neck, but can also be inconvenient when you have something paused (meaning it disconnects) or the battery is somewhat low. Still, the long battery life more than makes up for the charge time.

Headset disconnects every 10min so it makes using them a hassle.

This is the ultimate work headset, offering versatility, comfort, superb noise cancelation and quality sound. The headset pairs quickly and easily and offers an application on your phone that allows you to configure the Parrott button for other purposes. While BlueParrott doesn’t recommend using the headset with a PC, I honestly feel that this is one of the greatest features for business users. I have the headset connected to my phone and my PC daily enabling me to use one device for my mobile phone and my business meetings throughout the day. Not all functionality works with the computer, but it works very well with the basic features. The noise cancelation is amazing with this headset. I have three small dogs that alert me to everything that moves. The people that I am talking with didn’t even know that the dogs were barking when I apologized for the loud noise. This stays changed for several days with continued use. I have been using it for a week and only charged it once. I appreciate having the flexibility to move about the house while talking. The range is as good as any Bluetooth device out there. The headset is comfortable with the cushioned ear pads. It also offers the option of removing one of the sides to convert it to a mono headset. This is handy for those who prefer only one ear fitting. The microphone rotates to enable rotating it to use on either side. Finally, the sound is very high quality. While the main purpose is for communication, the music sounds fantastic through this. This is a great value and offers many options for your mobile phone and home computer purposes.

They have issues with connecting. I don’t want to touch my phone when driving.

Doesn't respond to voice command .to difficult to work

Always clear sound from these blue parrot headsets never seems to dissapoint

Just bought it this weekend and started using it today, powers off by itself and voice command volume sounds like its whispering. Terrible buy. Yes firmware is up to date.

I wanted this headset because it had the boom mic and the detachable earphone. I work online most all day and am in a noisy area, so having headphones is a must. I also work outside on tractors! So, inside, I can have just one earphone so I can hear others talking in my office, while outside I use two earphones to block the roaring diesel engine! The fit is very comfortable and easy to adjust. The mic swings up out of the way and is also bendable, allowing you to get it the perfect distance from your mouth (one inch). Detaching the earphone was super easy once I got the right angle on it. I was nervous about just yanking it out, but it a usb-c connection, so really nothing to be nervous about. Once that is off, the piece that is next to your scalp/head is on a pivot and is kinda of soft, so it does NOT dig into your head or hurt in any way. It did take a few minutes to get used to the side buttons as it has a "parrot" button for connecting to your phone or tablet and this can be configured to use your favorite voice commands. I also connected to my desktop windows machine, but as they note, it is designed for the phone/tablet interface and calling over the road, and less for the desktop. I did quite like using it on the tractor, connected to my phone, so that I can receive messages and calls when out away from the house. A full charge lasts a long time and they come with a nice semi-hard case to protect them. Overall, useful on the road-- or tractor!!!

Even though i didn't receive product, i love Best Buy

The BlueParrott S650-XT has exceptional noise canceling. The cushions are soft and have a leather feel. The ear cushion does not go over the ear, rather it presses onto your ear. I am ok with this because that means it will stay on my head while moving around. The volume can get very loud which I love. Be careful with long hair and the headset in single speaker mode because it can get caught in the head cushion thing. I am super excited that they can connect to my tv via Bluetooth! The instructions say to pair, press the power button for 2 sec. Pairing only worked like that the first time. After that if I need to pair the S650-XT with another device I have to power it off, then hold the power button for about 12 seconds, then it will say "pair mode". The style is very slim and sleek it's pretty cool. Phone calls on them are a great experience. I was outside working in the yard and was able to answer the call by saying answer. On top of that I had no issue with them falling off of my head.

Only been having it a couple days n it drops calls hangs up n etc!! Returning it back straight trash

Switching between sources isn't as smooth as advertised and periodically you will need to reset the device

I’ve owned Bt450 and Bt550 and honestly these are 2 cheaper and better options then this 650

Is not a good quality I will never get this one again returning it to the store

DOES NOT LET YOU ANSWER PHONE CALLS. HARD TO OPERATE.

As always, I am looking for good headsets for both gaming needs and home office. With the Blue Parrot S650 XT, I have a very comfortable and sleek design that is also very precise with sounds and vocal. What makes this model very unique is the ability to convert from stereo to mono sound with the removal of one of the headsets, while still giving you excellent heads-free and exceptional sound quality. This was true in real-world usage for my daily morning Zoom Meetings where at times I would use both stereo and then switch to mono, and still be able to have clear and precise sounds from my colleagues. The microphone does not bend close to my mouth, but my team was able to hear me clearly and without distortion. When in ANC mode, it did sound like there was static in my ears but those on the call said they didn’t hear anything of that sort. I was impressed with the Active Noise Cancellation feature of this headset. Although for me it rests comfortably on my ears (and not over), I was afraid there would be still some sound leakage from ym surroundings. To my pleasant surprise, the ANC worked amazingly well. The company states that it blocks out 96% of the background noise and I do believe they are correct with that. I can easily switch to ANC, to transparency or “hear through” and back to offin any situation that I feel warrants. Since this is wireless, Blue Parrot states it can go 36 hours and up to 300 ft on a single charge. Out of the box I did need to charge it to full, but I did get a full 30-ish hours of various uses and was able to walk from my home office, to my kitchen (downstairs and about 100 feet of walking) with no interruptions. The Blue Parrot button on the side of the headset allowed you to personalize your favorite features, which for me to call my favorites on my call list or mute. The voice activated feature is a hit-or-miss. It begins with “hello Blue Parrot” And a list of features are available. Overall, they feel comfortable but as they are not over the ear, they can start to have discomfort since I wear glasses. But these are really great for the multi-usages and able to switch from my iPad or my Laptop especially with the ANC feature.

Before starting my own business I worked at a very large online retailer, front line, taking calls from our wonderful customers. The bean counters apparently won out on the floor layout at the facility and we were packed in there like sardines. I mention this because we could have used this device as we were constantly dealing with background noise which could cause distractions with our calls. So, out of the box, the unit feels quality. Certainly more substantial than a typical headset, it is comfortable and easy to configure to put the mic in the proper position etc. Also, you can remove one speaker for a more "typical" look and feel and to expose your free ear. Personally I like to keep both speakers in place but this is one of many customizable options. Set up was easy to get started and my first act was to listen to some music which sounded great. I also enjoy the voice control like answer and ignore incoming calls. You can also customize these functions. Jamming a way, I decided to make use of this time to get my lawn mowed. While out doing my weekly duty a customer called. Stopping the mower, I answered and had a conversation with one of my best customers. For this reason I though I would test the noise canceling feature and asked if we could take a few more minutes with "a distraction running." She agreed and I started up my gas powered 5 HP mower. We were able to talk uninterrupted and she reported that she could tell a mower was running but I was clear and easy to understand. I would not recommend using these outside for extended periods or in dusty or wet conditions but this test really solidified my confidence in the devices' performance.

This particular headset is in a higher price range, but the quality is superb and the functionality is both outstanding and unique. This unit gives the user an option I have not had before which is to remove one of the earcups. Now you can use the same headset for superior noise cancelling headphones for music listening or you can use the unit for call center support when you want to keep one ear available for hearing sounds in the room. The active noise cancelling is very effective at removing all background noise. I was amazed at this units ability to keep the sound crisp and not muffled while using the noise cancelling feature. Very important is the comfort provided by the headset size adjustment and the earcup padding. I found that even with my glasses on for many hours, there was no pinching of my ears – great. The controls for volume, cell phone calls and other functions are very simple. The BlueParrott button can even be programmed so you can utilize functions the way you want – tip of the cap to the BlueParrott engineers. You can also direct the headset via your voice – another tip of the cap to the engineers for putting this convenient, useful and safety option into their headset. You also get a very rugged case for transporting the unit. This headset can be connected via Bluetooth or a USB dongle or just a direct wire, so you also have nice options with included connection devices. I found this headset to be far better than any other and it quickly became my ‘go-to’ device. I highly recommend this BlueParrott unit.

The BlueParrot S650-XT 2-in1 convertible wireless headset felt comfortable and sounded excellent. I didn't want to take them off even when not listening to music because of the comfort, I cannot say that of any 'earbud' type headphones I've tried. Phone calls (with Samsung S22 Ultra) were clear and did not disconnect, the other party said my microphone sounded good as well. Music sounded better with both earpieces connected but worked fine with just one earpiece connected for situations where you need to keep one ear clear to hear surroundings. Music sounded comparable to other headphones (incl. earbuds) at this price point, you're getting a decent quality sound. ANC worked well, one button toggled it on/off (or turned on passthrough). It took me a minute to learn that the skip button on the rear of the headphones was skipping forward, while the one in the front was skipping backwards. It has a programmable BlueParrot button, but that seems ideal if you work with a push to talk service. A note in my headset box said that the firmware on my device was updated, but as soon as I installed them, I opened the BlueParrot App to discover there was yet another firmware update ready to be installed (the installation took about ten minutes) - It is almost always a good idea to install the latest update, particularly if you want to avoid problems which have been corrected in the updates.