Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 3.9 out of 5 stars with 289 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.3 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.0 out of 5 stars

Pros mentioned filter

Cons mentioned filter

74%would recommend to a friend

Customers are saying

Customers express satisfaction with the S650-XT headset's noise cancellation, battery life, and microphone quality, also noting its comfort. However, some customers have reported issues with Bluetooth connectivity. A few customers mentioned concerns about the weight and charging connection.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 289 reviews
  • Pros mentioned:
    Comfort, Noise cancellation
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Bluetooth headset with noise canceling feature.

    |
    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    BlueParrott cares about keeping their headset safe for years of use by providing a sturdy zippered case. The inner pocket is a convenient storage place for the wired headset jack and the charging C-USB cord. Pairing with my laptop was a tad rough, but that may have been my fault as I needed to learn the pairing functions of the headset. I pai=red flawlessly with my Motorola android phone. The free app is great for selecting what the 'BlueParrot" button does as well as uploading the latest firmware software into the headset. The update took about ten minutes and worked as expected. Sound quality and comfort are my biggest priorities. The stereo sound was great throughout the audible range. Listening to a TED Talk video gave a sense of realism as the speaker was applauded by the studio audience. Noise cancelling is selectable as are other functions from the headset buttons on the main earpiece. Cushions and the fit of the earmuffs are good. The fabric covering each earmuff is comfortable to the touch. I'm always aware of how it holds up in a few months to a few years. This is where a company's quality reputation stands out. One nice feature is the ability to remove one of the earpieces. The headset has a pad built in for just such use. Also, the microphone can pivot for use on either ear, left side or right.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Noise cancellation

    Rated 5 out of 5 stars

    Blueparrot 650

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the blue parrot S650-XT Bluetooth headphone and I couldn’t be happier!! It was a gift for a friend of mine and he was also happy with my choice. He told me that the sound quality was fantastic and that the noise-canceling feature is a game-changer, especially for making calls in a noisy environment. Plus bluetooth connection clear, He was comfortable with the level of top notch it fit p perfect and the battery level is impressive . Highly recommend these headphone to anyone looking for reliable, highly-quality audio gear.

    I would recommend this to a friend
    • Brand response from Jabra
      Posted .

      Hello RightPlayGod - We are very happy to learn that your friend is enjoying the BlueParrott S650-XT headset for its great audio experience and microphone noise cancellation. It is wonderful for us to know that your friend finds the headset comfortable, has great battery life, and offers a clear Bluetooth connection. Thank you for posting your 5-star review and providing your positive feedback. We appreciate you taking the time! Let your friend know that we are available if there are ever any questions related to the S650-XT headset. You can find contact information for our Support Team on the BlueParrott website at https://bit.ly/3JIzi9z and we are always happy to help! Thanks, as well, for the great recommendation! Jabra

  • Pros mentioned:
    Microphone quality, Noise cancellation
    Cons mentioned:
    Weight

    Rated 4 out of 5 stars

    S650-xt

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm a blueparrot fan now about 10 years. They are truly the best in this industry. The s650 are probably the 2nd best Bluetooth headphones they've made up to now. I was a big s350 fan they were lighter in weight. That being said the S650-xt is really good. The sound is crystal clear, especially with both earpieces on. Sound quality 4.4. Also must the connections on phone call is 4.7 to me,but I speaking with give it 3.5. Overall blueparrot continues making great product. The only set back is price,can't say that it's fully worth it.

    I would recommend this to a friend
    • Brand response from Jabra
      Posted .

      Hello AlexanderA, Thanks for your 4-star review! We appreciate your positive feedback. We will share this information internally. If you have any questions, please do not hesitate to contact Blue Parrott Support. We are always here to help. Thanks again. Jabra

  • Pros mentioned:
    Microphone quality
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Multi use

    |
    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are a great option for multiple use. They are well built and made from decent product. I am able to use these for my online meetings and they work great. I was able to hook them up via Bluetooth on my Acer laptop and my apple cellphone. I was even able to take and make calls in less than a few minutes. I’m not a huge fan of the app but your headphones can operate independently It will definitely take a while for you to get used to how to use the buttons on the side high volume low volume and then the BlueParrott button but overall they are super easy to use. I prefer using both headphones and if I don’t need both of them I slide the right side off of my ear I don’t particularly like taking the whole ear cover off and using it as a one headphone set but some people prefer that and it’s cool that face it has the option to remove one side of the headphones. The microphone is able to adjust around your face and go straight out or I can curve around to your mouth which is very helpful and it provides a very clear voice They have some cover it’s perfect for travel as well

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Microphone quality

    Rated 4 out of 5 stars

    Good headset to work from home.

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought headphones to work from home. The best features include battery life, multi-device connection and easiness of switching between single to both ear cups. The downside is that they are on ear instead of over ear so after a while it gets uncomfortable to wear them, microphone is amazing to block pretty much all the background noises but a few like a dog barking slipped during the calls.

    I would recommend this to a friend
    • Brand response from Jabra
      Posted .

      Hello Willliamches - Thanks for your 4-star review! We appreciate your positive feedback about the S650-XT. We will share this information internally. If you have any questions, please do not hesitate to contact our Support Team. We are always here to help. Thanks again. Jabra

  • Cons mentioned:
    Connectivity, Weight

    Rated 2 out of 5 stars

    Headset not the best, BestBuy DEFINITELY NOT best.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was tired of using in ear earbuds so wanted to try this product. I read primarily good reviews, with the exception of this model being a little too heavy, which it is. But, there are other issues. The voice command feature usually take two attempts of a voice command to work. The phone app regularly will not locate and pair with the headset even though I can make and receive calls, so I know it is in fact paired. I contacted the manufacturer and updated the firmware but these issues still persist. I tried returning to BestBuy but was told their return policy is only 15 days. Though, if I paid them for a "premium" rewards program they would extend the return policy to 30 days. So, BestBuy wants me to PAY them to offer the standard service I would normally get from most other retailers. Not happening.

    No, I would not recommend this to a friend
    • Brand response from Jabra
      Posted .

      Hello JonC - Thank you for posting your review. We are very sorry to learn that you are not satisfied with your BlueParrott S650-XT headset. If you continue to have any concerns, we invite you to contact our Support Team again. We are always happy to work with you to attempt to resolve any challenges. Thanks again. Jabra

  • Pros mentioned:
    Battery life, Noise cancellation, Range

    Rated 5 out of 5 stars

    Truckers best friend

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this headset while trucking and the sound cancelation is phenomenal. The battery last as long as advertised and i don't get complaints about background noise from the truck anymore. As far as the range goes i can walk to the back of both 45ft trailers and still hear throught the headset.

    I would recommend this to a friend
    • Brand response from Jabra
      Posted .

      Hello CliffR- Thank you for your positive feedback about the S650-XT. We appreciate you taking the time to write a 5-star review and hearing how much you enjoy the Active Noise Cancellation & the Range! If you have any additional information you would like to share regarding your experience, please contact the Blue Parrott Support Team. Any and all information is valuable to us. Jabra

  • Pros mentioned:
    Battery life, Noise cancellation

    Rated 4 out of 5 stars

    Functionality

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great battery life is great sound if awesome

    I would recommend this to a friend
    • Brand response from Jabra
      Posted .

      Hello JOSEH - We appreciate you taking the time to give us your positive feedback and posting your 5-star review of the BlueParrott S650-XT headset. It is great to know that you find the battery life more than adequate as well as the audio experience that the headset provides. Please contact our team should you ever have any questions about your S650-XT. You can find our contact information on the BlueParrott website at https://bit.ly/3JIzi9z and we are always happy to help. Thanks again for the great review. Jabra

  • Pros mentioned:
    Noise cancellation
    Cons mentioned:
    Connectivity

    Rated 4 out of 5 stars

    Needs a little fixing

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is amazing. Im in my Dump truck or in my Tacohma that has a bit of raod noise and workd way better them the built in blue tooth. Its worth the money. I can work more efficiently while deiving and making my appointments. The ONLY problem I have is getting it to stay paireded and not turn off on me. Ive done some updates. But im sure once the buggs are sorted out it would be a 5 star item ..

    I would recommend this to a friend
  • Pros mentioned:
    Microphone quality

    Rated 4 out of 5 stars

    Headset

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This headset assist with my needs in listening to audio book, talking on the phone. I only this isn't doing is self calling. My last one worked the best. Over all this is a good product.

    I would recommend this to a friend
    • Brand response from Jabra
      Posted .

      Hello 3933 - Thanks for your 4-star review of your BlueParrott S650-XT headset! We appreciate your positive feedback. Please let us know if you have any questions. You can find contact information for our Support Team on the BlueParrott website at https://bit.ly/3JIzi9z and we are always here to help. Thanks again. Jabra

  • Pros mentioned:
    Battery life, Comfort, Noise cancellation

    Rated 5 out of 5 stars

    Best headset

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Long battery life. Great sound & very comfortable.

    I would recommend this to a friend
    • Brand response from Jabra
      Posted .

      Hello, Wayne - Thank you for your five-star review! We are delighted to hear that you consider the BlueParrott S650-XT to be one of the best. It is great to know that you appreciate the long battery life, excellent sound quality, and comfort. Your satisfaction is our priority, and we are glad that our headset meets your needs. Enjoy your listening experience! Jabra

  • Pros mentioned:
    Noise cancellation
    Cons mentioned:
    Connectivity

    Rated 3 out of 5 stars

    No value

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Started out great, recommended and then one by one issues. Their cs hurts and they take days to reply. It constantly dials out the last number and no one programmed it too. Also it disconnects and won't reconnect randomly. I've rest all devies to no avail. What gets me is it's so expensive to not work. I went with GoldenTiger which is the comprable. Zero issues. Quick and easy. Returning this.

    No, I would not recommend this to a friend
    • Brand response from Jabra
      Posted .

      Hello Yvonne - Thank you for posting your review. We are very sorry to learn that you had this experience with your BlueParrott S650-XT headset. In most cases, you can expect a response from our Support Team within a few hours or you may contact our Support Team directly by calling 262-732-2109. Before returning your S650-XT headset, we encourage you to contact us once more so that we can assist you in resolving any challenges that you may be experiencing with the device. We look forward to continuing to assist you with your headset. Thanks again! Jabra

  • Pros mentioned:
    Battery life, Noise cancellation

    Rated 4 out of 5 stars

    Great noise cancelling

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Noise cancelling is great with this headset. The mute button option on your end is also helpful. Wish that the microphone itself could block out some noise. It does sometimes not connect to calls but overall works great! Battery life is amazing! Travel case is another plus!

    I would recommend this to a friend
    • Brand response from Jabra
      Posted .

      Hello RachelM, Thanks for your 4-star review! We appreciate your positive feedback. We will share this information internally. If you have any questions, please do not hesitate to contact Blue Parrott Support. We are always here to help. Thanks again. Jabra

  • Rated 5 out of 5 stars

    Blue parrot 2in1 convertible wireless headset

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these to replace the 10 year old blue parrot head set my wife used for work. She works from home and loves the dependability of blue parrot. These out performed the expectations. We have kids, and when there are days the kids are home, she can transition her headset to a one ear piece so she can have an ear open to the kids while she is having a meeting. When she isn't in a meeting and there are no kids, she would clip the other earpiece to make the device into a headset that she can use for music while she is doing her execl spreadsheets and emailing. Surpsingly, the audio quality is great, and she prefers the headset over the jbl and marshall Bluetooth speakers we have. Great product for those who need that versatility between a headset and an earpiece.

    I would recommend this to a friend
  • Pros mentioned:
    Microphone quality, Noise cancellation

    Rated 5 out of 5 stars

    Great Quality

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality is great. My spouse and I can hear each other clearly with no background noise.

    I would recommend this to a friend
    • Brand response from Jabra
      Posted .

      Hello, BBYCUST - We sincerely appreciate your five-star review of the BlueParrott S650-XT. We are delighted to hear that you and your spouse are enjoying our product and can hear each other clearly with no background noise. Your feedback is invaluable to us, and we thank you for taking the time to share your thoughts. Jabra

  • Pros mentioned:
    Comfort, Microphone quality

    Rated 5 out of 5 stars

    Nice bluetooth

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this product. Very clear sound both ends. Comfortable ear padding.

    I would recommend this to a friend
    • Brand response from Jabra
      Posted .

      Hello, Donald - Thank you for writing a five-star review of the Jabra Sound+ app. We are thrilled to read that you are enjoying our product, especially the clear audio and the comfortable fit! We appreciate your feedback and would like to thank you for sharing your thoughts. Jabra

  • Pros mentioned:
    Battery life, Microphone quality

    Rated 5 out of 5 stars

    Trucker

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headset. Excellent battery life and clear sound.

    I would recommend this to a friend
    • Brand response from Jabra
      Posted .

      Hello, JustinM - Thank you for your five-star review. We are pleased to hear that you are enjoying the excellent battery life and audio of the BlueParrott S650-XT. Your insights are invaluable to us, and we appreciate your willingness to share your experience with our product. Safe travels! Jabra

  • Pros mentioned:
    Noise cancellation

    Rated 3 out of 5 stars

    Great headset for noise canceling. Not music.

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    3 1/2 stars. It won't let me give it three and a half up top but I can't quite justify for so it gets three. The noise canceling is phenomenal in terms of other people being able to hear you with lots of noise all around you. I bought this for Trucking and previously my family members had a difficult time having conversations with me cuz they could hear the loud motor or road noise or squeaks and rattles or other things going on around me as diesel engines are not quiet. No joke, once I turn this on they can't even tell that I'm in a truck or driving so it's great in that aspect. It's also very good for listening to podcasts. Listening to music however is not pleasant it's just okay if anything a little muddy at times. The app is a very bare-bones app and while it does allow you to just things there is no EQ. Also the battery level indicator is ancient. It'll tell you you have 30% or even 50% and just die on you. It doesn't give you an accurate present count. It'll go and increments like 30 50 70 100. But nothing in between so if you're at 51%. It'll still show 70 and if you're at 1% it'll show 30. Although I swear it died once when it told me I had 50% left. These are things that could be tweaked if the makers decided to do a little tinkering to the software. And for $250 they better. If the most important thing for you though is phone calls and communicating with your loved ones it's excellent. Podcasts are fine too but music is a little sad.

    I would recommend this to a friend
  • Pros mentioned:
    Noise cancellation, Range

    Rated 4 out of 5 stars

    Truck Driver headset.

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good and long range headphones for professional truck drivers. I love it for the noise cancelling and long range. Highly recommend.

    I would recommend this to a friend
    • Brand response from Jabra
      Posted .

      Hello Geminisigns- Thank you for your positive feedback about the S650-XT. We appreciate you taking the time to write a 5-star review and sharing how great the range has been and how much you love the Noise Cancellation. If you have any additional information you would like to share regarding your experience, please contact the Blue Parrott Support Team. Any and all information is valuable to us. Jabra

  • Pros mentioned:
    Battery life, Noise cancellation

    Rated 5 out of 5 stars

    Great Headset

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great noise cancelling, can carry on phone call or listen to podcast from the back of my trailer while phone is inside the truck. People on other end of calls cannot hear road or engine noise while I am driving. Battery easily lasts all day and most of the evening before I charge at night.

    I would recommend this to a friend
    • Brand response from Jabra
      Posted .

      Hello Austin - Thank you for writing a 5-star review about the Blue Parrott S650-XT. We love to read how great the noise cancellation is for blocking out your engine noise and the battery can make it last all day! We will share this with our team. Thanks again! Jabra