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Customer Ratings & Reviews

Your price for this item is $179.99
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The comparable value price is $299.99

Customer reviews

Rating 3.9 out of 5 stars with 275 reviews

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Rating by feature

  • Sound Quality

    Rating 4.4 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.0 out of 5 stars

Pros mentioned filter

Cons mentioned filter

74%would recommend to a friend

Customers are saying

Customers are satisfied with the S650-XT 2-in-1 Convertible Wireless Bluetooth Headset's noise cancellation, battery life, and microphone quality. Many also find the headset comfortable to wear. However, some customers have reported issues with Bluetooth connectivity and the weight of the headset.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-180 of 275 reviews
  • Pros mentioned:
    Noise cancellation

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the headset and i highly recommend it to any trucker

    I would recommend this to a friend
    • Brand response from Jabra
      Posted .

      Hello Josh- Thank you for your positive feedback. We appreciate you taking the time to write a 5-star review. If you have any additional information you would like to share regarding your experience, please contact the BlueParrott Support Team. Any and all information is valuable to us. Jabra

  • Pros mentioned:
    Noise cancellation

    Rated 5 out of 5 stars

    Sound

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound and quality on this headset is amazing! Very clear sound

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Sigh!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    1) Audio patch cable connection unreliable at both the computer and headset. You have to play with the connections to get stereo. Behaves the same when plugged into the cell phone. 2) Blue parrot user instructions confusing.

    No, I would not recommend this to a friend
    • Brand response from Jabra
      Posted .

      Hello ThomasW - Thank you for taking the time to write your review of the BlueParrott S650-XT. We regret to hear your experience connecting the headset and confusion using the instructions. Can you give us more details about your challenge by contacting us at https://bit.ly/3OQJdiA  We hope to hear from you soon! Jabra

  • Pros mentioned:
    Noise cancellation

    Rated 5 out of 5 stars

    650 head set

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds great clear voice blocks all the noise in my semi

    I would recommend this to a friend
    • Brand response from Jabra
      Posted .

      Hello Muff- Thank you for taking the time to write your five-star review of the BlueParrott S650-XT. We are glad to hear the headset is able to block out all the loud noise coming from your truck. If you have any additional questions or feedback. Please feel free to contact us anytime. Thank you for your review! Jabra

  • Pros mentioned:
    Noise cancellation

    Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband truly loves it....... No background noise...

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Mobile devices Only! Not for PC!!!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The reason for the low rating is the capability of connecting to multiple platforms and updating software. The packaging should warn you that this headset is NOT compatible with PC. It initially connected with my desktop Bluetooth. I spend the next 40 minutes updating software (you can't click on the latest, you have to update each previous up to the latest which is time consuming). After the updates, if failed to connect. Okay, so this product is only for mobile phones and tablets. It may be great for intended devices but if it is Bluetooth compatible, you are telling me that at this pricepoint you are limited to mobile devices? Just add the warning NOT COMPATIBLE WITH PC.

    No, I would not recommend this to a friend
    • Brand response from Jabra
      Posted .

      Hello, Tullio - Thank you for providing a review of our BlueParrott S650-XT. We are sorry for any misunderstandings about the product's capabilities, and we appreciate your feedback. If there is anything we can do for you, please click on this direct link to contact Blue Parrott Support: https://bit.ly/3SoMd5X. Jabra

  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    Review from a truck driver.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This device isn’t worth the money I paid for it the sound quality is poor and it also disconnects during calls.

    No, I would not recommend this to a friend
    • Brand response from Jabra
      Posted .

      Hello Junior - Thank you for taking the time to post your review. We are sorry to learn that you are not satisfied with the connection and audio experience provided by your BlueParrott S650-XT headset. We invite you to contact our Support Team if you have any questions or concerns related to your S650-XT. You can find contact information on the Jabra website at https://bit.ly/3JIzi9z and our team is always happy to help. Thanks again and we look forward to hearing from you. Jabra

  • Rated 4 out of 5 stars

    Good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Generally good. I didn’t have any issues since purchased.

    I would recommend this to a friend
    • Brand response from Jabra
      Posted .

      Hello Pariyar, Thanks for your 4-star review! We appreciate your positive feedback. We will share this information internally. If you have any questions, please do not hesitate to contact Blue Parrott Support. We are always here to help. Thanks again. Jabra

  • Cons mentioned:
    Connectivity

    Rated 2 out of 5 stars

    Problem with GPS communication

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unfortunately I had problem with GPS communication. Bluethoot works perfectly with media but when connected with GPS (maps) come a type of interference which stress the audio fidelity expected.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Horrible experience with this headphone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very disappointed with my purchase the headset is a hassle to use doesn't play audio unless you hold the vol - for a bit and you have to this every single time you want audio on your headphone, as for YouTube videos or music it just randomly stop having audio. Truly a poorly made product

    No, I would not recommend this to a friend
    • Brand response from Jabra
      Posted .

      Hello Xedrik - Thank you for posting your review. We are very sorry to learn that you are facing this challenge with the audio in your BlueParrott S650-XT headset. We invite you to contact our Support Team directly for assistance with the product as your experience is not what we would expect. You can find our contact information within the BlueParrott website at https://bit.ly/3JIzi9z and we are always happy to help! Thanks again. Jabra

  • Pros mentioned:
    Noise cancellation

    Rated 1 out of 5 stars

    CONNECTION ISSUES!!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Blue Parrot must correct the connection issues this device has. It constantly looses connection which prevents listening to media. The headset dose provide good noise cancelling and noise cancelling options. Must fix connection issues.

    No, I would not recommend this to a friend
    • Brand response from Jabra
      Posted .

      Hello Yeesnaw - Thank you for writing a review. We are sorry to read that you are facing challenges with the Blue Parrott S650-XT. We recommend reaching out to the Blue Parrott Support Team: https://bit.ly/3rwSG5U. We are here to ensure that your device is functioning properly. We hope to hear from you soon. Thanks again. Your feedback is appreciated! Jabra

  • Rated 5 out of 5 stars

    Easy to Set Up

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was extremely easy to set up and it worked well. I like the option to use as mono or duo. It has a very nice case that should provide added protection.

    I would recommend this to a friend
    • Brand response from Jabra
      Posted .

      Hello LindaB- Thank you for your positive feedback. We appreciate you taking the time to write a 5-star review about the S650-XT and its easy setup. If you have any additional information you would like to share regarding your experience, please contact the Blue Parrott Support Team. Any and all information is valuable to us. Jabra

  • Cons mentioned:
    Weight

    Rated 2 out of 5 stars

    No good to drive

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is very heavy and the sound is not very good with one earphone, with both you hear very well but not to drive

    No, I would not recommend this to a friend
    • Brand response from Jabra
      Posted .

      Hello, thank you for taking the time to share this information. We are truly sorry to hear about that. We suggest reaching out to the Jabra Support Team: https://bit.ly/3LGSS9G. We would like to gather details and provide you with the best assistance. We want to make sure that you are having a great experience with your Jabra device. Thanks again! Jabra

  • Rated 5 out of 5 stars

    The ultimate

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best bluetooths out there,so many complaints about it but ive never ran across one it works its loud and it stays connected,I should’ve bought it sooner

    I would recommend this to a friend
    • Brand response from Jabra
      Posted .

      Hello, Bats - Thanks for writing a five-star review of your BlueParrott S650-XT. We are happy to know that you are enjoying our products. We appreciate you sharing your thoughts and opinions and want you to know that we value your feedback. Jabra

  • Rated 5 out of 5 stars

    Truck driver

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I literally love the product. I love the great customer service and the location would definitely go back to make another purchase.

    I would recommend this to a friend
    • Brand response from Jabra
      Posted .

      Hello JosephH- Your generous remarks about the Blue Parrott S650-XT and Customer Service are greatly appreciated. We will undoubtedly forward this information to the appropriate teams. Thank you for taking the time to write a review. Jabra

  • Rated 3 out of 5 stars

    Questionable

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product had issues. Sometimes worked, but not all.

    No, I would not recommend this to a friend
    • Brand response from Jabra
      Posted .

      Hello, Anita - Thank you for sharing your experience with your BlueParrott S650-XT. We are sorry to hear you are unsatisfied and understand your frustration. We encourage you to contact our BlueParrott Support Team for further assistance. To do so, please click on this link (https://bit.ly/3SoMd5X). They will be happy to help you! Jabra

  • Rated 5 out of 5 stars

    Truck Driver Headset

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good headset ! Very happy with this, as a truck driver this comes in handy with its voice commands and easy to use , best headset I’ve purchased so far , would highly recommend it to truck drivers.

    I would recommend this to a friend
    • Brand response from Jabra
      Posted .

      Hello AngelG, Thank you for your positive feedback. We appreciate you taking the time to write a 5-star review. If you have any additional information you'd like to share regarding your experience, please contact the Blue Parrott Support Team. Any and all information is valuable to us. Jabra

  • Rated 2 out of 5 stars

    I wouldn’t buy it again

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you are used to the parrot bt 450, I would steer clear of this headset. I got on pair and it was terrible, thinking it was only the pair I returned them and the mailed me another, and same issues. Out of nowhere they will randomly die, sometime they are connected but won’t play any sound, the other thing it has is hear through which is terrible, they are on the right track with these, I just don’t know how they made it on to the shelf.. I’ve not been impressed with this headset compared to 450s

    No, I would not recommend this to a friend
    • Brand response from Jabra
      Posted .

      Hello CalebB - We are very sorry to learn about your experience with your BlueParrott S650-XT.  We invite you to contact our Support Team for assistance by calling 866-697-8757 or completing the webform found on our site at:
      https://www.blueparrott.com/supportpages/blueparrott-s650-xt/204292/contact-support
      Thank you. Jabra

  • Pros mentioned:
    Noise cancellation

    Rated 1 out of 5 stars

    Returned

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am a truck driver and use headsets all day, even when I'm not driving. I like the old version better, it was much more simple. This one keeps disconnecting and shutting off. I gave it a chance to try to get used to it but instead I returned it and got the old version again.

    No, I would not recommend this to a friend
    • Brand response from Jabra
      Posted .

      Hello RobertoG, Thank you for writing a review. We are sorry to read that you are facing challenges with the Blue Parrott S650-XT. We recommend reaching out to our Product Support Team: https://bit.ly/2xbNtEb. We are here to ensure that your device is functioning properly. We hope to hear from you soon. Thanks again. Your feedback is appreciated! Jabra

  • Rated 5 out of 5 stars

    Excelente

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product for drivers I’ll definitely recommend it!

    I would recommend this to a friend
    • Brand response from Jabra
      Posted .

      Hi AnaM- Thank you for your 5-star rating! We appreciate your positive comments about how excellent the S650-XT has been for you. This information will be shared internally. Please do not hesitate to contact Blue Parrott Support if you have any questions. We are here for you! Jabra