Customer Ratings & Reviews
- Model:
- SHEM3AY52N
- |
- SKU:
- 6247246
Customer reviews
Rating 4.4 out of 5 stars with 1229 reviews
(1,229 customer reviews)Rating by feature
- Cleaning Quality4.7
Rating 4.7 out of 5 stars
- Dry Quality4.2
Rating 4.2 out of 5 stars
- Cycle Options4.4
Rating 4.4 out of 5 stars
Customers are saying
Customers express satisfaction with the 100 Series 24" dishwasher's quiet operation, excellent cleaning ability, and ease of use. Many also appreciate its capacity and the straightforward installation process. However, some users find the rack design and the dishwasher's size to be less than ideal. A few customers also noted that cycle times could be shorter and that the door could be improved.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Cycle time
Rated 3 out of 5 stars
More overrated German engineering
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I really don't know what the rage is about Bosch appliances. Several years ago I had a Bosch washing machine, which was by far the worst washer I have ever owned. This dishwasher has some of the bad features that the washing machine had: small capacity and ridiculously long cycle times. This is the smallest capacity dishwasher I've ever owned even though it's a 24 in machine. And the auto cycle goes 3 and 1/2 hours. Yes that's right. The express cycle takes 30 minutes. And the tops of the glasses come out wet even after 7 hours in the machine. Also this requires me to manually remove a filter and clean it periodically, something I've never had to do in any dishwasher I've ever had. Keep dreaming that that's just because this is superior quality or wake up and buy an American made and designed product which I assure you will work better unless you're someone who needs to save on water and do tiny little loads that take hours to finish
This review is from Bosch - 100 Series 24" Front Control Built-In Hybrid Tub Dishwasher with PureDry, 50 dBA - Stainless Steel
No, I would not recommend this to a friendBrand response from BoschAppliancesUSA
Posted .Dear Valued Bosch Customer, we’re sorry to hear you’re having trouble with your dishwasher. We’d be happy to look into this. Please call our 24/7 customer support team at 800-944-2904 or email BoschCare@bshg.com with more details so we can follow up.
Rated 5 out of 5 stars
Bosch makes a great Dishwasher
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am just as pleased with this replacement as I was with the original Bosch dishwasher.
This review is from Bosch - 100 Series 24" Front Control Built-In Dishwasher with Stainless Steel Tub - Black
I would recommend this to a friend- Pros mentioned:Cleaning performance
Rated 4 out of 5 stars
Good machine
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Loading is tight and sometimes between washes the interior stinks. Otherwise it washes almost too well...non-stick pans that survived my old machine aren't surviving this one. But since you're not supposed to machine wash those anyway I'll give it a pass. This is a good value especially with free installation.
This review is from Bosch - 100 Series 24" Front Control Built-In Dishwasher with Stainless Steel Tub - Black
I would recommend this to a friend Rated 4 out of 5 stars
Quietest Dishwasher I ever owned.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.A little small on the inside, but the quietest dishwasher I have ever owned.
This review is from Bosch - 100 Series 24" Front Control Built-In Hybrid Tub Dishwasher with PureDry, 50 dBA - Stainless Steel
I would recommend this to a friend- Pros mentioned:Cleaning performance, Noise level
Rated 4 out of 5 stars
Only Time Will Tell
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Cleans well. Very quiet. Drying is what dropped it a star.
I would recommend this to a friend Rated 5 out of 5 stars
Bosch
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love it , exactly what I was looking for This is the one to buy
This review is from Bosch - 100 Series 24" Front Control Built-In Hybrid Tub Dishwasher with PureDry, 50 dBA - Stainless Steel
I would recommend this to a friend- Pros mentioned:Noise level
Rated 5 out of 5 stars
We love our new Bosch dishwasher
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It’s quiet and we love the front panel display. There was a little snafu with the delivery and installation, but they “made it right”. Just know removal of your old dishwasher is not automatically included with delivery and installation like at most retailers. You have to specifically request it at time of purchase.
This review is from Bosch - 100 Series 24" Front Control Built-In Hybrid Tub Dishwasher with PureDry, 50 dBA - Stainless Steel
I would recommend this to a friend Rated 4 out of 5 stars
Performs As Expected
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So far, this machine has performed very well. Dishes come out clean and dry, so no complaints there. Just a couple of things to mention...1) Silverware baskets are very poorly designed, making it difficult to get them to fit on the rack properly. They work, but I was surprised by this design flaw. 2) If you do not have an electrical outlet, you need to buy the Bosch power cord with junction box for an additional $20. No huge deal, but the ability to wire direct to the machine would have been nice. For the price, I am pleased with this purchase.
This review is from Bosch - 100 Series 24" Front Control Built-In Hybrid Tub Dishwasher with PureDry, 50 dBA - Stainless Steel
I would recommend this to a friendRated 3 out of 5 stars
Bosch 100 series
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Granted it's the low end for Bosch, but it's pretty flimsy. I would opt for a better model next time.
No, I would not recommend this to a friendBrand response from BoschAppliancesUSA
Posted .Hi user374737, thanks for your review. We're sorry to hear that model #SHEM3AY52N has not met your expectations. Bosch's goal is to provide our customers with a positive experience, and we apologize for any disappointment. If you would like to share additional feedback or need assistance, please feel free to connect with our team at 1-800-944-2904 for real-time support. Thank you.
- Pros mentioned:Noise level
Rated 4 out of 5 stars
Great appliance
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Quiet and cleans great. The only thing I would prefer is that it dry quicker, there is always moisture on the inside of the door.
I would recommend this to a friend Rated 3 out of 5 stars
poor
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.doesn't dry well and rinse aid slot is useless as the fluid runs right out while filling
This review is from Bosch - 100 Series 24" Front Control Built-In Hybrid Tub Dishwasher with PureDry, 50 dBA - Stainless Steel
No, I would not recommend this to a friendBrand response from BoschAppliancesUSA
Posted .Hi DavidL, thanks for the review of model SHEM3AY55N. We're sorry to hear this has been your experience. Please know that your feedback is very important to us and will be shared with the appropriate teams for additional consideration. Your dishwasher is designed to dry using the PureDry® condensation drying system. This is an energy-efficient, closed drying system that does not pull in outside air or use an exposed heating element. This process works by heating the dishes with hot water during the final rinse. The cooler stainless steel pulls moisture from the dishes. The inside of the unit will be wet at the end of the cycle, but the dishes should be dry. It's important to note that plastics don’t retain heat as well as other dishware materials and don’t dry as well. To improve drying results, we recommend turning on the Intensive Drying feature (instructions on page 29) and reviewing the troubleshooting tips on page 38 of your Use & Care manual. For any product-related inquiries or support, please contact Bosch Customer Care at 800-944-2904 for real-time assistance. Thank you.
Rated 4 out of 5 stars
High Quality But Not Very Ergonomic
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It works and cleans very well.My only complaint is the dish racks,the way they’re situated.I don’t know who designs these things.My Whirlpool racks were much easier to stack dishes and I would have given the Bosch 5 stars if this wasn’t the case.I do expect it to last longer than the 5 years I got out of the Whirlpool.That’s why I bought it.
I would recommend this to a friendBrand response from BoschAppliancesUSA
Posted .Hi MrWasheeWashee, thanks for your review. We’re sorry to hear of your disappointment with the rack designs. We appreciate your feedback as it allows us to find areas where we can improve our products. We have forwarded your comments to the dishwasher design team for review. If you have any questions, please call our 24/7 Bosch customer support team at 800-944-2904.
Rated 2 out of 5 stars
Condensation drying is not for everyone.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Unfortunately this product doesn't fit our needs as we have too many plastic Tupperware. (Condensation type doesn't dry plastic well) The type of drying is by condensation and we are used to heat drying. I returned it to purchase an insignia with heat drying.
No, I would not recommend this to a friendBrand response from BoschAppliancesUSA
Posted .Hi JoseG, thank you for sharing your review and experience with your Bosch appliance. We're sorry to hear of your disappointment. We will be sure to share this information with our product team.
- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Bosch dishwasher
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Super dishwasher! Easy load and unload and clean, clean dishes.
I would recommend this to a friend - Pros mentioned:Cleaning performance
Rated 1 out of 5 stars
no one ever told me that I had to clean filter
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Bosch 300 dishwasher that I bought cleans dishes beautifully. However, I did not know that unless I reach down into the dishwasher after each wash and wash out the filters, that a smell starts to build up; also, there is a small well in which the filter sits in and it fills up with dirty water and does not drain. I am too old to have to maintain a dishwasher this way and the salesperson nor the internet never mentioned this, and now I am stuck with this dishwasher. I have had many different dishwashers over the past 50 years, and never was cleaning a filter required. I would never recommend this brand to anyone.
This review is from Bosch - 100 Series 24" Front Control Built-In Dishwasher with Stainless Steel Tub - Black
No, I would not recommend this to a friend Rated 1 out of 5 stars
Terrible customer service!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had this dishwasher installed. My first wash lasted about 1 minute and I heard a loud noise. The machine would no longer turn on. I called best buy and had to wait 6 days for someone to come out and reinstall a different dishwasher. Apparently, it was installed wrong. Never an apology, credit given or any responsibility taken from best buy! Terrible customer service!
This review is from Bosch - 100 Series 24" Front Control Built-In Hybrid Tub Dishwasher with PureDry, 50 dBA - Stainless Steel
No, I would not recommend this to a friendBrand response from BoschAppliancesUSA
Posted .Hi user262798, thanks for your review. We're very sorry this has been your experience. Please know that we understand your time is extremely valuable and apologize for any inconvenience. Your feedback is important to us and will be shared with the appropriate teams for further consideration. If product support is needed, feel free to contact our Customer Care team at 800-944-2904 for real-time assistance. Thank you for choosing Bosch.
Rated 4 out of 5 stars
Bosch small DishWasher
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It is working nice. But it is not drying 100% well, leaving few water drops in containers. I like it is running very quietly.
This review is from Bosch - 100 Series 24" Front Control Built-In Hybrid Tub Dishwasher with PureDry, 50 dBA - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
5 star dishwasher
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love this dishwasher. I like it has no heating element to melt any plastic items on the bottom rack. Super quiet. Definitely would recommend.
This review is from Bosch - 100 Series 24" Front Control Built-In Dishwasher with Stainless Steel Tub - Black
I would recommend this to a friend- Cons mentioned:Rack design
Rated 2 out of 5 stars
Poor interior Design
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This was installed 2/27/2021. Cleans dishes and is quiet. The rack design on the upper shelf is very poor, the bottom shelf is not much better. Our old Bosch had a much better interior configuration. Soap dispenser is hard to close and adding rinse is difficult and messy. I would not recommend this to a friend and would not buy it again.
This review is from Bosch - 100 Series 24" Front Control Built-In Hybrid Tub Dishwasher with PureDry, 50 dBA - Stainless Steel
No, I would not recommend this to a friendBrand response from BoschAppliancesUSA
Posted .Hi Dean, thank you for your review and we're sorry to hear of your disappointment with your dishwasher. We value your feedback and we will be sure to forward this to our product team. If you have any questions regarding service, please contact our 24/7 customer service team at 800-944-2904 or email our team at BoschCare@bshg.com.
- Pros mentioned:Cleaning performance
Rated 3 out of 5 stars
Clean
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.very clean, especially glasses ware, so far so good!
I would recommend this to a friend













