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Customer Ratings & Reviews

Your price for this item is $449.99
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The comparable value price is $549.99

Customer reviews

Rating 4.4 out of 5 stars with 1229 reviews

Rating Filter

Rating by feature

  • Cleaning Quality

    Rating 4.7 out of 5 stars

  • Dry Quality

    Rating 4.2 out of 5 stars

  • Cycle Options

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers express satisfaction with the 100 Series 24" dishwasher's quiet operation, excellent cleaning ability, and ease of use. Many also appreciate its capacity and the straightforward installation process. However, some users find the rack design and the dishwasher's size to be less than ideal. A few customers also noted that cycle times could be shorter and that the door could be improved.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 61 Showing 1,201-1,220 of 1,229 reviews
  • Cons mentioned:
    Cycle time

    Rated 3 out of 5 stars

    More overrated German engineering

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really don't know what the rage is about Bosch appliances. Several years ago I had a Bosch washing machine, which was by far the worst washer I have ever owned. This dishwasher has some of the bad features that the washing machine had: small capacity and ridiculously long cycle times. This is the smallest capacity dishwasher I've ever owned even though it's a 24 in machine. And the auto cycle goes 3 and 1/2 hours. Yes that's right. The express cycle takes 30 minutes. And the tops of the glasses come out wet even after 7 hours in the machine. Also this requires me to manually remove a filter and clean it periodically, something I've never had to do in any dishwasher I've ever had. Keep dreaming that that's just because this is superior quality or wake up and buy an American made and designed product which I assure you will work better unless you're someone who needs to save on water and do tiny little loads that take hours to finish

    No, I would not recommend this to a friend
    • Brand response from BoschAppliancesUSA
      Posted .

      Dear Valued Bosch Customer, we’re sorry to hear you’re having trouble with your dishwasher. We’d be happy to look into this. Please call our 24/7 customer support team at 800-944-2904 or email BoschCare@bshg.com with more details so we can follow up. BoschAppliancesUSA

  • Rated 5 out of 5 stars

    Bosch makes a great Dishwasher

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am just as pleased with this replacement as I was with the original Bosch dishwasher.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 4 out of 5 stars

    Good machine

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loading is tight and sometimes between washes the interior stinks. Otherwise it washes almost too well...non-stick pans that survived my old machine aren't surviving this one. But since you're not supposed to machine wash those anyway I'll give it a pass. This is a good value especially with free installation.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Quietest Dishwasher I ever owned.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A little small on the inside, but the quietest dishwasher I have ever owned.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level

    Rated 4 out of 5 stars

    Only Time Will Tell

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cleans well. Very quiet. Drying is what dropped it a star.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bosch

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it , exactly what I was looking for This is the one to buy

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    We love our new Bosch dishwasher

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s quiet and we love the front panel display. There was a little snafu with the delivery and installation, but they “made it right”. Just know removal of your old dishwasher is not automatically included with delivery and installation like at most retailers. You have to specifically request it at time of purchase.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Performs As Expected

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, this machine has performed very well. Dishes come out clean and dry, so no complaints there. Just a couple of things to mention...1) Silverware baskets are very poorly designed, making it difficult to get them to fit on the rack properly. They work, but I was surprised by this design flaw. 2) If you do not have an electrical outlet, you need to buy the Bosch power cord with junction box for an additional $20. No huge deal, but the ability to wire direct to the machine would have been nice. For the price, I am pleased with this purchase.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Bosch 100 series

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Granted it's the low end for Bosch, but it's pretty flimsy. I would opt for a better model next time.

    No, I would not recommend this to a friend
    • Brand response from BoschAppliancesUSA
      Posted .

      Hi user374737, thanks for your review. We're sorry to hear that model #SHEM3AY52N has not met your expectations. Bosch's goal is to provide our customers with a positive experience, and we apologize for any disappointment. If you would like to share additional feedback or need assistance, please feel free to connect with our team at 1-800-944-2904 for real-time support. Thank you. BoschAppliancesUSA

  • Pros mentioned:
    Noise level

    Rated 4 out of 5 stars

    Great appliance

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quiet and cleans great. The only thing I would prefer is that it dry quicker, there is always moisture on the inside of the door.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    poor

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    doesn't dry well and rinse aid slot is useless as the fluid runs right out while filling

    No, I would not recommend this to a friend
    • Brand response from BoschAppliancesUSA
      Posted .

      Hi DavidL, thanks for the review of model SHEM3AY55N. We're sorry to hear this has been your experience. Please know that your feedback is very important to us and will be shared with the appropriate teams for additional consideration. Your dishwasher is designed to dry using the PureDry® condensation drying system. This is an energy-efficient, closed drying system that does not pull in outside air or use an exposed heating element. This process works by heating the dishes with hot water during the final rinse. The cooler stainless steel pulls moisture from the dishes. The inside of the unit will be wet at the end of the cycle, but the dishes should be dry. It's important to note that plastics don’t retain heat as well as other dishware materials and don’t dry as well. To improve drying results, we recommend turning on the Intensive Drying feature (instructions on page 29) and reviewing the troubleshooting tips on page 38 of your Use & Care manual. For any product-related inquiries or support, please contact Bosch Customer Care at 800-944-2904 for real-time assistance. Thank you. BoschAppliancesUSA

  • Rated 4 out of 5 stars

    High Quality But Not Very Ergonomic

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works and cleans very well.My only complaint is the dish racks,the way they’re situated.I don’t know who designs these things.My Whirlpool racks were much easier to stack dishes and I would have given the Bosch 5 stars if this wasn’t the case.I do expect it to last longer than the 5 years I got out of the Whirlpool.That’s why I bought it.

    I would recommend this to a friend
    • Brand response from BoschAppliancesUSA
      Posted .

      Hi MrWasheeWashee, thanks for your review. We’re sorry to hear of your disappointment with the rack designs. We appreciate your feedback as it allows us to find areas where we can improve our products. We have forwarded your comments to the dishwasher design team for review. If you have any questions, please call our 24/7 Bosch customer support team at 800-944-2904. BoschAppliancesUSA

  • Rated 2 out of 5 stars

    Condensation drying is not for everyone.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unfortunately this product doesn't fit our needs as we have too many plastic Tupperware. (Condensation type doesn't dry plastic well) The type of drying is by condensation and we are used to heat drying. I returned it to purchase an insignia with heat drying.

    No, I would not recommend this to a friend
    • Brand response from BoschAppliancesUSA
      Posted .

      Hi JoseG, thank you for sharing your review and experience with your Bosch appliance. We're sorry to hear of your disappointment. We will be sure to share this information with our product team. BoschAppliancesUSA

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Bosch dishwasher

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super dishwasher! Easy load and unload and clean, clean dishes.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 1 out of 5 stars

    no one ever told me that I had to clean filter

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Bosch 300 dishwasher that I bought cleans dishes beautifully. However, I did not know that unless I reach down into the dishwasher after each wash and wash out the filters, that a smell starts to build up; also, there is a small well in which the filter sits in and it fills up with dirty water and does not drain. I am too old to have to maintain a dishwasher this way and the salesperson nor the internet never mentioned this, and now I am stuck with this dishwasher. I have had many different dishwashers over the past 50 years, and never was cleaning a filter required. I would never recommend this brand to anyone.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible customer service!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had this dishwasher installed. My first wash lasted about 1 minute and I heard a loud noise. The machine would no longer turn on. I called best buy and had to wait 6 days for someone to come out and reinstall a different dishwasher. Apparently, it was installed wrong. Never an apology, credit given or any responsibility taken from best buy! Terrible customer service!

    No, I would not recommend this to a friend
    • Brand response from BoschAppliancesUSA
      Posted .

      Hi user262798, thanks for your review. We're very sorry this has been your experience. Please know that we understand your time is extremely valuable and apologize for any inconvenience. Your feedback is important to us and will be shared with the appropriate teams for further consideration. If product support is needed, feel free to contact our Customer Care team at 800-944-2904 for real-time assistance. Thank you for choosing Bosch. BoschAppliancesUSA

  • Rated 4 out of 5 stars

    Bosch small DishWasher

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is working nice. But it is not drying 100% well, leaving few water drops in containers. I like it is running very quietly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5 star dishwasher

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this dishwasher. I like it has no heating element to melt any plastic items on the bottom rack. Super quiet. Definitely would recommend.

    I would recommend this to a friend
  • Cons mentioned:
    Rack design

    Rated 2 out of 5 stars

    Poor interior Design

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was installed 2/27/2021. Cleans dishes and is quiet. The rack design on the upper shelf is very poor, the bottom shelf is not much better. Our old Bosch had a much better interior configuration. Soap dispenser is hard to close and adding rinse is difficult and messy. I would not recommend this to a friend and would not buy it again.

    No, I would not recommend this to a friend
    • Brand response from BoschAppliancesUSA
      Posted .

      Hi Dean, thank you for your review and we're sorry to hear of your disappointment with your dishwasher. We value your feedback and we will be sure to forward this to our product team. If you have any questions regarding service, please contact our 24/7 customer service team at 800-944-2904 or email our team at BoschCare@bshg.com. BoschAppliancesUSA

  • Pros mentioned:
    Cleaning performance

    Rated 3 out of 5 stars

    Clean

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very clean, especially glasses ware, so far so good!

    I would recommend this to a friend