Customer Ratings & Reviews
- Model:
- SHEM3AY52N
- |
- SKU:
- 6247246
Customer reviews
Rating 4.4 out of 5 stars with 1229 reviews
(1,229 customer reviews)Rating by feature
- Cleaning Quality4.7
Rating 4.7 out of 5 stars
- Dry Quality4.2
Rating 4.2 out of 5 stars
- Cycle Options4.4
Rating 4.4 out of 5 stars
Customers are saying
Customers express satisfaction with the 100 Series 24" dishwasher's quiet operation, excellent cleaning ability, and ease of use. Many also appreciate its capacity and the straightforward installation process. However, some users find the rack design and the dishwasher's size to be less than ideal. A few customers also noted that cycle times could be shorter and that the door could be improved.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Cleaning performance
Rated 2 out of 5 stars
high pitch squeak sound
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.cleans dishes really well very quiet BUT makes a high pitch squeak sound for about 30 seconds during the cycle and we have be unable to get a repair person to come and look at it even though we just purchased the machine about 2 months ago.
This review is from Bosch - 100 Series 24" Front Control Built-In Hybrid Tub Dishwasher with PureDry, 50 dBA - Stainless Steel
No, I would not recommend this to a friendBrand response from BoschAppliancesUSA
Posted .Hi service, thanks for your review. We're very sorry to hear about this problem with your dishwasher, and we'd like to see how we can help. Please call our Care Team at 800-944-2904 for real-time support or email BoschCare@bshg.com. We look forward to hearing from you. Thank you for choosing Bosch.
Rated 5 out of 5 stars
dishwasher
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.delivered on time, and they were nice men. It's a different brand so were learning to work it
This review is from Bosch - 100 Series 24" Front Control Built-In Hybrid Tub Dishwasher with PureDry, 50 dBA - Stainless Steel
I would recommend this to a friendRated 2 out of 5 stars
Bad design (toe panel and side trim strips)
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The screws that came with the dishwasher were too thin for the holes for the toe panel. Called Bosch customer service for the proper size of screws, was told that I need to drill holes on the dishwasher in order to screw toe panel. Luckily I didn't listen to her and bought thicker screws from a hardware store. There are 4 vertical slots on the toe panel to choose, and normally you would choose the holes so the toe panel touches the floor. But if you do that, when you open the dishwasher door all the way down and then close it, the door panel will jam with toe panel and bent permanently! The side trim strips also made installation difficult as they can easily stuck with cabinet on both sides as you push the dishwasher in
No, I would not recommend this to a friendBrand response from BoschAppliancesUSA
Posted .Hello, thank you for your review. The included screws are the correct size for this unit. The holes they go into are tapered, so the screws catch at the end of their travel. We apologize for the confusion and encourage you to reach out with any other questions.
Rated 4 out of 5 stars
Boch 100
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nice product, dry cycle is not like the old days!!
I would recommend this to a friendRated 1 out of 5 stars
Not good
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not a good dishwasher the panel went out on it twice. It would not dry the dishes properly. Very disappointed.
No, I would not recommend this to a friendBrand response from BoschAppliancesUSA
Posted .Hi, thank you for your review. We're sorry to hear about the trouble you've had with your dishwasher. Our team would be happy to look into any issues you are currently experiencing. Connect with us at 800-944-2904. Thank you.
Rated 1 out of 5 stars
Buy the warranty!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought a Bosch on personal recommendation. Best Buy made the purchase, delivery and installation easy. It ran for two years and has begun to fall apart. At least three issues going on at one time. I called Best Buy and was told that it was only covered for one year, since I had not bought the extended warranty. No, they would not repair it for pay. I tried finding an appliance repairman to fix it for my tenants. Most repairmen in Hawaii will not touch a Bosch. I finally found a repairman. 2-3 weeks just to get parts for one of the issues, and over $300 for the repairs. UPDATE: The latest fall-apart issue is a $300 pump. $600+ to fix a $500 dishwasher? I might as well buy a new dishwasher! Back to Best Buy. This time, I’ll get another brand and the warranty, since they don’t make ‘em like they used to.
No, I would not recommend this to a friend- Cons mentioned:Rack design
Rated 1 out of 5 stars
Not worth the headache
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We absolutely hate this dishwasher. It is not user friendly. The bottom rack is a nightmare design. We had to buy new dishes to fit better. 60 minute fast wash or runs for hours. Don't ever open mid cycle, you may never get it working again.
No, I would not recommend this to a friendBrand response from BoschAppliancesUSA
Posted .Hi Becsirritated, thank you for sharing your review. We value your feedback and we will be sure to forward this to our product team. If you have any questions regarding service, please contact our 24/7 customer service team at 800-944-2904.
Rated 1 out of 5 stars
Not worth it
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice dishwasher, but the motor is broken after two years of use.
This review is from Bosch - 100 Series 24" Front Control Built-In Hybrid Tub Dishwasher with PureDry, 50 dBA - Stainless Steel
No, I would not recommend this to a friendBrand response from BoschAppliancesUSA
Posted .Hi Sergey, thanks for bringing this to our attention and we’re sorry to hear you’ve been experiencing issues with your dishwasher. If you have service questions, please feel free to call our 24/7 customer service team at 800-944-2904.
Rated 1 out of 5 stars
Does not dry
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Does not dry your dishes! Totally disappointed.. would not purchase again
This review is from Bosch - 100 Series 24" Front Control Built-In Dishwasher with Stainless Steel Tub - Black
No, I would not recommend this to a friend













