Customer Ratings & Reviews

Fits my needs but drawers are cheaply made do not stay all the way in when closed and instructions not very clear. I had trouble figuring out where air filter goes

Does a good job but stays wet after cycle, you need to keep the door open for humidity to evaporate that is really annoying for a premium model like this.

Bosch is one of the topnotch in dishwasher but how can you not include a dryer at this price $600+ Just wondering you can be the boss but not.

We gave it several chances and it never did. Very disappointed. We exchanged it for a Kitchenaid dishwasher.....much better appliance.

Do not like that it take 2.5 hours to do a load of dishes. Does not restart if opened.

We purchased this product as an open box item. We ended up returning the product because, during the first scheduled installation, we discovered the dishwasher was missing a hose. During the second scheduled installation, we discovered it was leaking and we did not want to waste time having to have a new purchase repaired. I will never purchase an open box item again.

Best Buy delivered instead "Bosch - Ascenta 24" Tall Tub Built-In Dishwasher with Stainless-Steel Tub - White" although I ordered/paid for the DW with the white handle, but received the DW mentioned in this review. Geek Squad install team even mentioned they have never seen a white/white handle DW.

Too early to give an honest review of product ask me 5 years down the road if it's still good

Having issues with the rinse aid dispenser. Cloudy glasses

Now have. Even installation took 2 times because inept installers. I'll never buy from Best Buy again. Made 2 hour drive 3 times for install that never happened.lost $3000.00 in rental because of no dishwasher.

Not as silent as advertised. Very unhappy . Not worth the money

You would expect a lot more for the brand. Over-priced!

I bought this because I associate Bosch with reliable, quality, long lasting products. I hope it will be in the years to come. After 6 months of use, there are a couple of design issues that cause me give this only a 3* rating. They are: 1. The lower rack constantly comes off the guide rails when you pull it out to load and then return it. The small guide wheels to not keep it between the rails, especially when the rack is fully loaded. 2. Stem wine glasses do not fit on the top tray. There are some fold out supports that allow you to load wine glasses at a 45deg angle, so they appear to fit. But when you close the rack, the base of the wine classes hit to roof of the machine and I've broken at least half a dozen wine glasses this way. 3. There is no quick wash function. Only a full 2hr cycle or a short rinse only cycle. Pros: 1. It cleans well 2. There is a red light on the base of the door that projects a beam onto the floor when the machine is operating. I found this a really useful indicator to let you know when the machine is active or finished 3. The delayed start feature is good 4. The racks have a high capacity (except for wine glasses)

We bought this one as an open box with only cosmetic scratches on top of the door, thinking it is not a big deal. On installation, we found the bottom metal plate that goes onto the front of the dishwasher is missing even though it says 'No missing parts' on the package. After spending a couple of hours putting it into the kitchen, we found out the dishwasher does not even run a full cycle and leave standing water in it and stopped. Since we did not purchase the BestBuy insurance, we have to go through Bosch for service. Come on, it looks like a brand new machine! One lesson learned, never buy any open box item from BestBuy without buying the insurance!

Have only have it since August, But we are Not happy, it seems to leave water and does not dry the dishes after washing. Not sure if we are doing something wrong but have followed the directions.. If we had to do it all over again we would not buy it.

Luckily i had a 45 return with my reward zone level as it began to smell and clean not as well so exchanged it. We thought we were buying something great behind the name but turned out to be a poor selection.

Our BOSCH is the cheaper ASCENTA model SHX5AV52UC. It was on sale at Bestbuy.com for about $500. It has the same stainless steel tub and the same dish racks and control panel as the more model costing $200-$300 more. It's generally very quiet in operation. There's an early spray-then-drain at the beginning of the cycle which is more audible, but that's over pretty quickly and it's very reasonably quiet after that. It took us a couple of days to get used to how to load dishes in these racks. After that, no problem. We bought it because our previous Bosch dishwasher was also quiet and did a great job of cleaning everything including silverware. Haven't noticed water spots, either, but our method is to open the door a couple of inches and pull out the top rack a little to prop the door open. We do this after we hear the rather faint beep-beep-beep that signals the end of the cycle. In other words, this Bosch is a worthy replacement for our old one and it cleans even better than before. THERE IS ONE PROBLEM, however. It's that the door latching mechanism is a little imperfect. This is because the outer body of the dishwasher which surrounds the stainless steel tub is a kind of reinforced plastic. This saves on manufacturing cost as well as shipping weight. BUT, the upper lip of the body can flex upward slightly if your under-the-counter mounting location has the usual extra quarter-inch or so leeway for sliding the dishwasher into place. So, when you close the dishwasher door it clicks to latch but, because the top edge of the body can flex upward, the latch may not be perfectly secure. The result may be that the door latch moves slightly and the wash cycle simply stops after a few minutes. As we discovered, reinforcing the top edge of the opening fixes the problem and provides a nice firm click action when you close the door - problem solved. It was the clever, knowledgeable Mike's Appliance Repair in Puyallup, WA who handled the issue at no cost under warranty and knew exactly how to resolve the problem, so we give him full credit. If you want a more rigid body, pay around $300 more for all-steel construction! Otherwise, the $599 SHX5AV52UC will wash your dishes just as well as the more expensive model.

To small and upset with Best Buy my wife said we will never buy from them again coustomer service stinks and management is even worse

Pleased with overall quality of the dishwasher, Looked for some time before deciding what I wanted.

The dishwasher isn't so much the problem as is Best Buy's customer service. Set aside the fact that I sat home from 10am until 2pm, the installers showed up slightly after 2pm, the dishwasher had a nick on the handle and the face of the machine was scratched. Best Buy has yet to follow up with me to resolve this matter even after several phone calls and a repeat visit to the store. Bad business on Best Buy's part.