Customer Ratings & Reviews
- Model:
- SHE53CE5N
- SKU:
- 6568718
Rating by feature
- Cleaning Quality
Rating 4.7 out of 5 stars
- Dry Quality
Rating 4.1 out of 5 stars
- Cycle Options
Rating 4.5 out of 5 stars
Customers are saying
Customers often highlight the quiet operation and excellent cleaning performance of the 300 Series 24" Front Control Smart Built-In Tub Dishwasher. Many appreciate the helpful third rack and the overall capacity it offers. Several customers find it easy to use and maintain.
This summary was generated by AI based on customer reviews.
Handle grip cracked at 10 months and not covered
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Handle grip and trim to open dishwasher cracked at 10 months. Bosch stated that not covered under warranty since it is "cosmetic". For what I paid, I would expect the handle to last more than 10 months under normal wear and tear. Will it be "cosmetic" if I cut my hand while opening? How much do I have to pay to get an appliance that lasts more than a year? I will never buy a Bosch again.
No, I would not recommend this to a friendBrand response from BoschAppliancesUSA
Posted .Hi DonewithBosch, thanks for your review. It is our priority to ensure that all our customers have a positive experience with our products, and we regret that we fell short of your expectations. If you have any questions or concerns about warranty coverage, please contact Bosch Customer Care at 1-800-944-2904. We are here to assist you and address any product issues you may have. Thank you.
Wet dishes
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just ok. The drying function of this machine SUCKS. Yeah wet dishes
No, I would not recommend this to a friendBrand response from BoschAppliancesUSA
Posted .Hi Nicker, thanks for your review. We’re sorry to hear you’re experiencing drying issues. Here are some tips that can help maximize drying results:
1. Use Jet-Dry Rinse Aid to help dry dishes faster
2. Use Auto Cycle
3. Use the Sanitize or Extra Dry Cycles if applicable
If you have any additional questions, please contact our customer service team at 800-944-2904 for real-time assistance.
Always wet!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A lot of great qualities with the dishwasher but because it doesn’t have auto air dry or a dry vent everything stays wet…. All the dishes are wet. All the Tupperware is wet. I’ve never had a dishwasher this wet. I have to dry everything before I put it away.
No, I would not recommend this to a friendBrand response from BoschAppliancesUSA
Posted .Hi SonjaK, we're sorry to hear you're not getting the best drying results from your dishwasher. Here are some tips that should help: 1: The use of a rinse agent such as Finish® Jet Dry® rinse aid to help dishes dry faster. 2: For everyday use we recommend the Auto Cycle, which is best for mixed loads of dishes with varying amounts of food soil. 3: Selecting special drying options like Sanitize and Extra Dry, these operate at a higher temperature and help enhance drying results. If these tips do not help improve drying, please contact our Customer Support team at 1-800-944-2904 for additional real-time assistance. Thank you.
Not what I expected from Bosch.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The special drying setting leaves the dishes wet. It's louder than my old dishwasher.
No, I would not recommend this to a friendBrand response from BoschAppliancesUSA
Posted .Hi Precious, thank you for sharing your review. We apologize if your experience with your Bosch dishwasher has not met your expectations. In our effort to continuously improve, we greatly appreciate your feedback. Our dishwashers utilize an energy-efficient condensation drying system called PureDry™. To learn more about this process and access tips to maximize drying results, we invite you to visit the following link: https://tinyurl.com/yr85akdw. If you need product support, please don't hesitate to contact our customer care team at 1-800-944-2904 for real-time assistance. Thank you once again for your feedback.
Not for the person that hates computers
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.To complicated. The Best Buy salesperson did not tell me "The simplest way to change the settings is with the Home Connect app" I hate computers & unnecessary apps on my phone. I work at home & wanted a steel-lined adjustable rack dishwasher. It is too difficult to adjust the settings manually.
No, I would not recommend this to a friendBrand response from BoschAppliancesUSA
Posted .Hi, thank you for your review. We're sorry for your disappointment and we have forwarded your comments to our design team for their review and consideration.
Does NOT Dry Dishes
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Mine will not dry dishes at all. I have never had a worse dishwasher. Don't rely on the BOSCH name. This is a DUD!
No, I would not recommend this to a friendBrand response from BoschAppliancesUSA
Posted .Hi EngnrNme, thanks for sharing your review of your Bosch dishwasher. We apologize if the drying performance hasn't met your expectations. Your feedback is incredibly valuable to us as we continuously strive for improvement. Our dishwashers utilize PureDry™ - an energy-efficient, closed drying system that does not pull in outside air or use an exposed heating element. Learn more about this process and access tips to optimize drying results on the Bosch website. If you need further assistance, feel free to reach out to our customer care team at 1-800-944-2904 or BoschCare@bshg.com. Thank you.
Does not dry
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The washing ability is fair but the drying is absolutely poor. Everything is still soaked when complete even with the extra dry option. Very disappointing and will be returned.
No, I would not recommend this to a friendBrand response from BoschAppliancesUSA
Posted .Hi Purchaser, we're sorry to hear you're not getting the best drying results from your dishwasher. Here are some tips that should help: 1: The use of a rinse agent such as Finish® Jet Dry® rinse aid to help dishes dry faster. 2: For everyday use we recommend the Auto Cycle, which is best for mixed loads of dishes with varying amounts of food soil. 3: Selecting special drying options like Sanitize and Extra Dry, these operate at a higher temperature and help enhance drying results. If these tips do not help improve drying, please contact our Customer Support team at 1-800-944-2904 for additional real-time assistance. Thank you.
I got so much bad info, it turned into a nearly 6
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I didn't get it. I have ordered a 800 that is supposed to dry better.
I would recommend this to a friendBrand response from BoschAppliancesUSA
Posted .Hi Mickey1Mouse, thanks for taking the time to share your review. We're sorry for your experience and apologize for any inconvenience caused to you. Our customer care team is available at 1-800-944-2904 if assistance is needed or you have any questions. Thank you for choosing Bosch.
Bosch 300 series
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bosch has a good product, but this model wasn’t user friendly.
No, I would not recommend this to a friendBrand response from BoschAppliancesUSA
Posted .Hi AlmaH, thanks for your review. We're sorry to hear that model #SHE53C85N has not met your expectations. Your feedback is important to us and will be shared with the appropriate teams for further consideration. Please feel free to connect with our customer care team at 1-800-944-2904 if assistance is needed. Thank you.
BestBuy dishwasher failed delivery
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This rating is not for the product. I ended up buying the same product from Lowe’s it is an outstanding dishwasher, I love it. BestBuy failed to deliver the dishwasher and after 2 failed delivery attempts I requested to cancel my order for a full refund and made the purchase with Lowe’s they had my delivery scheduled for Wednesday called and moved me up to Monday at 4pm driver called and asked if it would be ok for him to come at 10am. Now that’s customer service. I love BestBuy and enjoy shopping there. The Car Audio Team that you have at Fairlakes is second to none John and his crew are amazing and should be commended.
I would recommend this to a friendDon’t buy open box
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got this dishwasher as open box, used it twice and then it quit working. Went up to Best Buy to see what the return policy was and they said 14 days and there was nothing they can do. Will never buy from them again.
No, I would not recommend this to a friendBrand response from BoschAppliancesUSA
Posted .Hi HaydenC, thanks for sharing your review. We're very sorry to hear about your experience with your Bosch dishwasher. Your feedback is valuable to us, and we want to address any concerns you may have. Please feel free to contact us at 1-800-944-2904 or Boschcare@bshg.com for further assistance. Thank you for reaching out and choosing Bosch.
Weird taste
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We've been using this dishwasher for a couple months and my partner is disgusted by both a foul smell and foul taste they experience after using plates that have been run in the dishwasher. Not sure what to do or how to eliminate and we're past the return window :(
No, I would not recommend this to a friendBrand response from BoschAppliancesUSA
Posted .Hi Neil, we're sorry to hear about the odor issue you are experiencing with your new Bosch dishwasher. Our team would be happy to help troubleshoot this with you. We look forward to hearing from you and assisting.
I wish I was happy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I received a broken dishwasher and am still waiting for months for it’s replacement
I would recommend this to a friendBrand response from BoschAppliancesUSA
Posted .Hi AdamF, thank you for sharing your review. We are truly sorry to hear about your experience and any inconvenience it has caused. To ensure you receive the most accurate and up-to-date information regarding your replacement dishwasher order, we kindly recommend reaching out to Best Buy directly. You can contact their support team at 1-888-237-8289. Thank you!
Unreliable Dishwasher and Unreliable Service
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had it for two months and the drying element did not work. I contacted Best Buy and they informed me that after 60 days I can’t return it. I had the dishwasher 65 days.
No, I would not recommend this to a friendBrand response from BoschAppliancesUSA
Posted .Hi KerriL, thanks for your review. We are sorry to hear you are not getting the best drying results from this dishwasher model. Here are some tips that should help:
1) Fill the rinse compartment with Jet-Dry.
2) Adjust rinse aid to dispense amount according to the water type in your area.
3) Use Heavy, Auto or Normal cycle(s) with Sanitize or Extra-Dry option(s)
If you have any additional questions, please feel free to call our Customer Support team at 1-800-944-290
Dryer did not work
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Could not get dishes to dry and interior of dishwasher was covered in water droplets. Returned.
No, I would not recommend this to a friendBrand response from BoschAppliancesUSA
Posted .Thank you for your review. We're sorry to hear about your experience, and we apologize that our team did not get a change to help rectify this. Our team remains committed to assisting with any other Bosch appliances you may own. Thank you.
moisture not health
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.doesnt dry even with extra dry cycle this is very expensive for it not to dry unhealthily
No, I would not recommend this to a friendBrand response from BoschAppliancesUSA
Posted .Hi, thank you for your review. We're sorry to hear about the poor drying results you are experiencing. Our team is happy to help troubleshoot this. Connect with our Customer Support for troubleshooting assistance. Thank you!
Never Again
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Do not buy, save your money and get a GE, this broke in 3 months and customer care was useless at Bosch.
No, I would not recommend this to a friendBrand response from BoschAppliancesUSA
Posted .Hi DruC, we appreciate your feedback and are genuinely sorry to hear that your Bosch dishwasher hasn't met your expectations. Your input is valuable to us, and we're committed to continuous improvement. If you require product assistance, please feel free to contact our customer care team at 1-800-944-2904 or BoschCare@bshg.com. Thank you for taking the time to share your experience.
- Pros mentioned:Capacity, Cleaning performance, Noise level
Highly recommended
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very quiet, Small, but fits more items than my previous dishwashers from Jennair and Whirlpool. Intelligently designed racks that are adjustable. Dries great without a heating element that failed on other dishwashers I owned
I would recommend this to a friend - Pros mentioned:Cleaning performance, Noise level
Cleans great, dries fine
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Overall it is a very good dishwasher. I've been using it for a week and like it so far. + cleans dishes very well + runs quiet + has water leak protection + connects with phone app where I can schedule a cycle to run at any time - drying is not great, my old dishwasher did a better job. Even though I use the "Extra Dry" option. - buttons feel flimsy Also, liked BestBuy installation. The installation team arrived with the dishwasher and completed the setup quickly.
I would recommend this to a friend - Pros mentioned:Cleaning performance, Third rack
Guardedly satisfied
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This machine seems to clean well. The dry cycle doesn't dry plastics well. We're still getting used to the 3rd rack substituing for a larger silverware rack.
I would recommend this to a friend