Customer Ratings & Reviews
- Model:
- SHEM63W56N
- |
- SKU:
- 5710312
Customer reviews
Rating 4.5 out of 5 stars with 2648 reviews
(2,648 customer reviews)Rating by feature
- Cleaning Quality4.8
Rating 4.8 out of 5 stars
- Dry Quality4.3
Rating 4.3 out of 5 stars
- Cycle Options4.6
Rating 4.6 out of 5 stars
Customers are saying
Customers enjoy the 300 Series dishwasher's quiet operation and excellent cleaning performance, finding it easy to load and appreciating the extra capacity offered by the third rack. However, some customers reported issues with a lingering odor, longer than average wash cycles, and occasional installation challenges. A small number of users also experienced problems with the dishwasher's reliability and heating element.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Amazing Dishwasher
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Got this Bosch a year ago and am very happy with it. The only downside that comes to mind is that it doesn’t fully dry the bottom of cups with the slightest indent. If I leave the dishwasher closed overnight, all the water evaporates by the next morning.
I would recommend this to a friendRated 4 out of 5 stars
Good installer, good product.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Our dishwasher delivery was delayed for a few reasons but when the installer arrived he did a fabulous job getting the unit installed. He demonstrated the features and was quick and efficient. The dishwasher works great.
This review is from Bosch - 300 Series 24" Recessed Handle Dishwasher with Stainless Steel Tub - White
I would recommend this to a friendRated 1 out of 5 stars
Dishes are soaking wet
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The condensation drying feature (which I had no idea about until after it was installed) is awful. There is no heating element. No dry only cycle. Dishes are soaking wet after the cycle. Bosch's answer is to use a rinsing agent and wait 2-3 hours to empty the dishwasher. This is a huge inconvenience. I wish I could have my old 20+ year old dishwasher back. I am really unhappy with this purchase.
This review is from Bosch - 300 Series 24" Front Control Built-In Tub Dishwasher with Tub with 3rd Rack, 44 dBA - Stainless Steel
No, I would not recommend this to a friendBrand response from BoschAppliancesUSA
Posted .Hi Nicole,
thank you for your review and we're sorry to hear of your disappointment with your dishwasher. We value your feedback and we will be sure to forward this to our product team. If you have any questions regarding service, please contact our 24/7 customer service team at 800-944-2904 or email our team at BoschCare@bshg.com.
Rated 5 out of 5 stars
Bosch 300 dishwasher
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bosch 300 dishwasher ordered from Best Buy by phone from a salesman that I knew. It was delivered within the next available time and placed in my garage. Communication and courtesy were excellent. It is working well so far.
This review is from Bosch - 300 Series 24" Recessed Handle Dishwasher with Stainless Steel Tub - White
I would recommend this to a friendRated 5 out of 5 stars
Bosch Dishwasher Raving Fan
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best dishwashers on the market. I have had 3 of them, and this is one of the top of the line models. We love it. Plus it has automatic water shut off if it leaks.
This review is from Bosch - 300 Series 24" Front Control Built-In Tub Dishwasher with Tub with 3rd Rack, 44 dBA - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Replaced instead of repairing older 1 - best open
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Replaces and older Bosch model which developed a leak and it was less expensive to purchase a new dishwasher than attempt a repair of the old one. This one has more features an a countdown timer which is helpful.
I would recommend this to a friendRated 5 out of 5 stars
Glad I got this!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great dishwasher at a great price! The salesperson helped out with all my questions and helped me pick out this model and I am very happy with it. The space allotted for various dishes is quite large.
I would recommend this to a friendRated 5 out of 5 stars
QUIET!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This replaced my 20 year old dishwasher and I can't believe how quiet it is!!! Wish I had replaced the old one years ago, but it was working fine so it was hard for me to justify the purchase.
This review is from Bosch - 300 Series 24" Recessed Handle Dishwasher with Stainless Steel Tub - White
I would recommend this to a friend- Pros mentioned:Noise level
Rated 1 out of 5 stars
Mr
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The only thing good about this dishwasher is that it is quiet. But I should not have to sacrifice performance to get quiet. My machine does a terrible job of drying and it is wet when I open the door. I didn’t realize how valuable having the straight tines were, but everything in the dishwasher is angled and I cannot fit but half of what I cleaned in my old dishwasher in this one. It’s a terrible set up. I did not pay attention to that when I bought this machine. I thought they would all kind of be the same, but they are not. I would definitely not recommend this machine to anyone. When I have tried to call the company, they are too busy. I can’t just crack the door and put my utensils in I have to open the door and pull the bottom row all the way out to put my utensils in and that is very inconvenient for me. I would not buy this machine again.
This review is from Bosch - 300 Series 24" Front Control Built-In Tub Dishwasher with Tub with 3rd Rack, 44 dBA - Stainless Steel
No, I would not recommend this to a friendBrand response from BoschAppliancesUSA
Posted .Hi nothappy, we're sorry to hear you're not getting great drying results. Here are some tips that should help:
1) Fill the rise compartment with Jet-Dry.
2) Adjust rinse aid dispense amount according to the water type in your area.
If you have any additional questions, please feel free to call our 24/7 customer service team at 800-944-2904.
Rated 4 out of 5 stars
Almost perfect
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love everything about the dishwasher except getting nickeled and dimed for required accessories that must be purchased with it. That's why it gets 4 stars. Should include everything you'd need in the box, including new quality hoses
I would recommend this to a friendRated 4 out of 5 stars
Very satisfied
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love the outside visible controls. The flexibility of the three different settings for the larger top shelf is helpful. The very top shallow shelf is also good. Haven’t quite figured out the best way to load. Seems to hold a little less than our former dishwasher.
I would recommend this to a friendRated 2 out of 5 stars
Does not dry dishes well. Water left inside
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Dishwasher is wet inside after completing a full wash cycle & my dishes are not fully dry. I rinsed dishes put them in dishwasher & while waiting for enough dishes to be washed the ones in there had gotten heavy black mold on them.
This review is from Bosch - 300 Series 24" Front Control Built-In Tub Dishwasher with Tub with 3rd Rack, 44 dBA - Stainless Steel
No, I would not recommend this to a friendRated 1 out of 5 stars
Great price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great price All down hill from there Horrible customer service at the Moreno Valley outlet. Waited 45 minutes while employees helped every woman that walked thru the door after me. 45 minutes in someone finally asked if I needed help and called a manager out to help me. The gentlemen that helped was great. The bad with the dishwasher, drain hose was damaged and no power cord. It’s hard to believe that Best Buy or the outlet does not carry a drain hose or a power cord. Had to order from Amazon just to get it going. Really you sale a major brand dishwasher but don’t stock the necessities to make it work.
This review is from Bosch - 300 Series 24" Front Control Built-In Tub Dishwasher with Tub with 3rd Rack, 44 dBA - Stainless Steel
No, I would not recommend this to a friendRated 5 out of 5 stars
Very Quiet
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We have had the dishwasher for approximately 1 month. It is working very well. It is super quiet, as we have it in a Kitchen / Demo/Conference room. We can run it with meetings going on and you can not hear it. A great unit for the price.
This review is from Bosch - 300 Series 24" Recessed Handle Dishwasher with Stainless Steel Tub - White
I would recommend this to a friendRated 5 out of 5 stars
Love this dishwasher
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This dishwasher gets my dishes cleaner than any other dishwasher ever has. I love the separate silverware drawer and the fact that the display tells me how long the cycle will take and when I need to add the rinse agent.
This review is from Bosch - 300 Series 24" Recessed Handle Dishwasher with Stainless Steel Tub - White
I would recommend this to a friendRated 4 out of 5 stars
Quiet
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this 300 series simply for the 3rd rack. It's nice to have the extra space. The dishwasher is quiet and washes well. However, dishes are not completely dry without using the "extra dry" feature.
I would recommend this to a friendBrand response from BoschAppliancesUSA
Posted .Hi 1kip, thanks so much for your feedback and comments. If adding JetDry to the rinse compartment and adjusting the dispense amount doesn't improve the drying results, give our Bosch 24/7 Customer Support a call at 800-944-2904 or email [email protected]. We'd love to help.
Rated 1 out of 5 stars
Bosch support is terrible
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought the Bosch 300 dishwasher back in late September of last year. Ever since we got it, the bottom rack would fall off the guiderails if any load was added to the bottom tray. I reached out to Bosch support who indicated that they would ship out new wheels which would address the problem. Six months later, still no ETA on the part. I regret purchasing from Bosch and I am very unlikely to buy Bosch products in the future.
This review is from Bosch - 300 Series 24" Front Control Built-In Tub Dishwasher with Tub with 3rd Rack, 44 dBA - Stainless Steel
No, I would not recommend this to a friendBrand response from BoschAppliancesUSA
Posted .Hi Eddie1, thank you for sharing your review and experience with your Bosch dishwasher. We're sorry to hear of your disappointment with the parts being back-ordered.
Rated 2 out of 5 stars
Bosch dishwasher
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Compare to kichenaid this one has small and i had to returned and bought kichenaid at higher prices for size and quality
This review is from Bosch - 300 Series 24" Front Control Built-In Tub Dishwasher with Tub with 3rd Rack, 44 dBA - Stainless Steel
No, I would not recommend this to a friendBrand response from BoschAppliancesUSA
Posted .thanks for your review. We're sorry to hear of your disappointment with your Bosch. We will be sure to share this information with our product team.
Rated 4 out of 5 stars
Hope it's better than Samsung
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I gave it four stars because we haven't had it long enough but if it outlast that sorry ole Samsung we had will probably be ok. Purchase price was high but in line with others stores. Installation was flawless and quick. So far we are satisfied
I would recommend this to a friendRated 5 out of 5 stars
Very quiet - great cleaning
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We can’t even tell when this dishwasher is washing dishes because it’s so quiet. It cleans even badly soiled dishes thoroughly and we like the easy controls and stainless steel interior. It’s well designed for loading.
This review is from Bosch - 300 Series 24" Recessed Handle Dishwasher with Stainless Steel Tub - White
I would recommend this to a friend















