Customer Ratings & Reviews
- Model:
- SHEM63W56N
- |
- SKU:
- 5710312
Customer reviews
Rating 4.5 out of 5 stars with 2648 reviews
(2,648 customer reviews)Rating by feature
- Cleaning Quality4.8
Rating 4.8 out of 5 stars
- Dry Quality4.3
Rating 4.3 out of 5 stars
- Cycle Options4.6
Rating 4.6 out of 5 stars
Customers are saying
Customers enjoy the 300 Series dishwasher's quiet operation and excellent cleaning performance, finding it easy to load and appreciating the extra capacity offered by the third rack. However, some customers reported issues with a lingering odor, longer than average wash cycles, and occasional installation challenges. A small number of users also experienced problems with the dishwasher's reliability and heating element.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Dishwasher
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The delivery was on time, professional and the dishwasher works and if you have Geekssquad membership you get discounts and points towards future purchase.
This review is from Bosch - 300 Series 24" Recessed Handle Dishwasher with Stainless Steel Tub - White
I would recommend this to a friendRated 4 out of 5 stars
High quality unit
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Strong competitor in the economical/ high quality dishwasher race. Cleans well, very quiet, and easy to use. Third rack is very handy. Fits all our needs.
I would recommend this to a friendRated 2 out of 5 stars
Not what expected
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought it because ir was one of the best rated by consumer reports. It was not what I expected at all. It leaves dishes dirty. Sometimes I have to clean it myself. I would return it if I could.
This review is from Bosch - 300 Series 24" Front Control Built-In Tub Dishwasher with Tub with 3rd Rack, 44 dBA - Stainless Steel
No, I would not recommend this to a friendRated 5 out of 5 stars
Great dishwasher
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this little powerhouse. The dishes come out clean almost every time and it’s super quiet. The third rack is a big plus. Great value for the money.
I would recommend this to a friendRated 5 out of 5 stars
Great installation
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works well, wish it dried a little better (mostly plastics aren’t drying). Installation with total tech was awesome
This review is from Bosch - 300 Series 24" Front Control Built-In Tub Dishwasher with Tub with 3rd Rack, 44 dBA - Stainless Steel
I would recommend this to a friendRated 3 out of 5 stars
Cleans well but requires hand drying
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does a good cleaning of the dishes, and does it very quietly, but leaves water standing on the items that have depressions of any kind on the top side as they wash and the entire inside surface of the washer is left very wet, dripping wet. It does this on every cycle choice even with "Extra Dry" selected. It does this even when left to dry for 24 hours or more. Have to dry some dishes by hand and have to wipe dry the inside of the machine. Every time. Love the top rack.
This review is from Bosch - 300 Series 24" Recessed Handle Dishwasher with Stainless Steel Tub - White
I would recommend this to a friendBrand response from BoschAppliancesUSA
Posted .Hi LarryB, we're sorry to hear you're not getting great drying results. Here are some tips that should help:
1) Fill the rise compartment with Jet-Dry.
2) Adjust rinse aid dispense amount according to the water type in your area.
If you have any additional questions, please feel free to call our 24/7 customer service team at 800-944-2904 with your contact information.
- Pros mentioned:Cleaning performance, Noise level, Third rack
Rated 4 out of 5 stars
Great dishwasher but oh the bottom rack
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.When our new Kitchen Aid went kaput after just four years, we decided to go with the Bosch, which our installer had recommended. We've now had our new Bosch for four months, so here's what we've observed. The pros: It cleans REALLY well, much better than the Kitchen Aid, and despite the somewhat annoying arrangement of tines on the bottom rack, our family of four now only needs to run the dishwasher once a day, rather than twice, as we had to do with our old dishwasher (this despite having everyone at home right now and using more dishes that we would under ordinary circumstances). The third rack is great, we use it for small bowls, measuring cups, flat plastic sandwich containers, and odd-sized kitchen utensils that in our previous dishwashers took up valuable space on the main racks. No more! We never use the drying function, just the rinse aid, yet almost everything in the dishwasher ends up fully dry, even plastic containers (just the lids have water trapped around the rim, but that's to be expected). This is a big improvement over our Kitchen Aid, which left more water on plastic on on glasses than the Bosch -- and that was using both rinse aid AND the drying function. And it is definitely quiet. Only thing you have to remember is to run the hot water in your sink a few minutes before starting the dishwasher, as this dishwasher does not come with a heating element like others and relies on the water already being hot when you start it. The cons: It may not seem like a big deal, but the bottom rack on this dishwasher will drive you to despair. Once the rack is fully loaded, it inevitably falls off the track the moment you push the rack in. Every. Single. Time. My husband now refuses to load the lower rack because it makes his blood boil. I have searched everywhere online for a solution to this (it's a common problem) and there does not seem to be one. You can literally make 10 attempts to side the rack in before you're finally successful. Why such an otherwise intelligently designed product would have such a terrible lower track system is beyond me -- neither of my two previous (cheaper) dishwashers ever had this issue. Even more unforgivable is that after this amount of time, the company has not designed a solution, despite the numerous complaints that can be found online. And just to be clear, you can be as careful as possible to push it straight in, from the center, keeping it as even as possible on both sides, but just one slight bump that shifts the rack a hair to the left or right, and the whole thing goes crashing down onto the bottom. Then you have to lift the whole rack up and struggle to put it back on the track again, which is no fun when it's fully loaded with plates. Great for your biceps, not for your sanity. Bosch needs to get it together and figure out a better wheel and track system to prevent this from happening -- and, while they're at it, create greater flexibility with the tine arrangements, perhaps more fold-downs so you have more options for large bowls or pots. This would otherwise be a five-star dishwasher.
This review is from Bosch - 300 Series 24" Front Control Built-In Tub Dishwasher with Tub with 3rd Rack, 44 dBA - Stainless Steel
I would recommend this to a friend Rated 5 out of 5 stars
Worth It
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.WE are very happy with the value for the money. The promised quiet is true and the three trays allow for great flexibility in loading. The unit was installed professionally and in a timely manner.
This review is from Bosch - 300 Series 24" Recessed Handle Dishwasher with Stainless Steel Tub - White
I would recommend this to a friendRated 5 out of 5 stars
BOSCH DISHWASHER IS THE BEST
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.THIS DISHWASHER IS THE BEST ONE I HAVE EVER PURCHASED AND WOULD HIGHLY RECOMMEND ! :) NICE AND QUITE AND CLEANS GREAT !!!
This review is from Bosch - 300 Series 24" Front Control Built-In Tub Dishwasher with Tub with 3rd Rack, 44 dBA - Stainless Steel
I would recommend this to a friendRated 4 out of 5 stars
Nice Dishwasher
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Installation guy charged $100 because of the hard wire. Which I didn’t expect because I had the same Bosch different model. Little bit upset with that. Machine works good like it.
I would recommend this to a friendRated 5 out of 5 stars
Good purchase
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Happy with our purchase. Very quiet! Love the 3rd. rack for silverware and utensils. Takes a little longer to run a cycle but dishes are clean.
I would recommend this to a friendRated 5 out of 5 stars
Quiet Efficiency
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Was able to purchase on sale with free delivery and installation. Was quite a deal since that took an hour & half. Very professional job. They even took the time to show features in home!
This review is from Bosch - 300 Series 24" Recessed Handle Dishwasher with Stainless Steel Tub - White
I would recommend this to a friendRated 5 out of 5 stars
Great dishwasher
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is my second Bosch. The improvements they made to this one make it even more versatile. Not a fan of the funky electrical or water hookups. Both could become a potential problem in the future.
This review is from Bosch - 300 Series 24" Recessed Handle Dishwasher with Stainless Steel Tub - White
I would recommend this to a friendRated 5 out of 5 stars
Bosch dishwasher
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I read Consumers Reports before purchasing this dishwasher. It has been a great purchase. Now, if someone other that me would load it!!!
I would recommend this to a friendRated 3 out of 5 stars
Quiet and efficient but does have odor
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It a very quiet, efficient machine that cleans dishes well on the 60 speed setting. There has been an odd “fishy” like odor since we purchased the machine and it seems other reviewers have noticed the same thing. My husband has cleaned the filter but it seems like there is something inherent about this machine. Our prior d/w was 13 years old and even in the summer NEVER smelled like this one does. I am hoping it wears off or minimally does not get worse.
This review is from Bosch - 300 Series 24" Recessed Handle Dishwasher with Stainless Steel Tub - White
No, I would not recommend this to a friendBrand response from BoschAppliancesUSA
Posted .Hi PJAllen, we're sorry to hear of this odor issue you're experiencing with your dishwasher. You can try running Finish Dishwasher Cleaner in the machine and see if that resolves it. You can also click on this link to our Self Help page that offers some additional tips: https://www.bosch-home.com/us/owner-support/get-support. If you need more help please call our Bosch 24/7 Customer Support at 800-944-2904. Our team would be happy to help further.
Rated 5 out of 5 stars
Great value!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We are very satisfied with our purchase of Bosch dishwasher. Really happy with how quiet the wash cycles are. The cycle is a bit lengthy though. Overall, happy with purchase.
This review is from Bosch - 300 Series 24" Recessed Handle Dishwasher with Stainless Steel Tub - White
I would recommend this to a friend- Pros mentioned:Cleaning performance
Rated 3 out of 5 stars
Decent Cleaning, Disappointing Drying
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This dishwasher replaces a Kenmore that lasted less than 3 years. It seems to clean effectively, but the dishes are never completely dry.
I would recommend this to a friend Rated 5 out of 5 stars
Very Quiet and cleans well
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The washer is very quiet and it seems to clean very well. Still learning how to fill the dishes the most efficient way. The third rack is very helpfull.
I would recommend this to a friendRated 5 out of 5 stars
Bosch beats them all
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bosch is worth the wait. I could not get the model I wanted as there is such a backlog but any Bosch is better than other models!
I would recommend this to a friend- Pros mentioned:Cleaning performance
Rated 2 out of 5 stars
W.A.D. Iykyk
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The dishwasher that we wanted to purchase was out of stock everywhere. We were guided to this Bosch by a couple employees. It cleans well. TERRIBLE at drying! Even on the highest setting it fails to dry. We have since sold the home and have a better dishwasher at our new home. Would not recommend!
This review is from Bosch - 300 Series 24" Front Control Built-In Tub Dishwasher with Tub with 3rd Rack, 44 dBA - Stainless Steel
No, I would not recommend this to a friendBrand response from BoschAppliancesUSA
Posted .Hi Colucas13, thanks for your review. We apologize this has been your experience and appreciate you bringing it to our attention. Please see the troubleshooting section of your Care and Use manual for additional tips. If you need further assistance, please contact our customer service team at 800-944-2904, who would be happy to help.















