Customer Ratings & Reviews
- Model:
- SHEM63W56N
- |
- SKU:
- 5710312
Customer reviews
Rating 4.5 out of 5 stars with 2648 reviews
(2,648 customer reviews)Rating by feature
- Cleaning Quality4.8
Rating 4.8 out of 5 stars
- Dry Quality4.3
Rating 4.3 out of 5 stars
- Cycle Options4.6
Rating 4.6 out of 5 stars
Customers are saying
Customers enjoy the 300 Series dishwasher's quiet operation and excellent cleaning performance, finding it easy to load and appreciating the extra capacity offered by the third rack. However, some customers reported issues with a lingering odor, longer than average wash cycles, and occasional installation challenges. A small number of users also experienced problems with the dishwasher's reliability and heating element.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Noise levelCons mentioned:Smell
Rated 1 out of 5 stars
Horrible smelly experience
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this dishwasher to replace a Whirlpool that served my family well with at least a wash per day for 11 years. The main reason I decided to get rid of the old model was that dishes were coming out smelly. I chose the Bosch because it was rated best in all the professional reviews that I found. I got a special Memorial Day deal at BestBuy with the (normally $180) installation included for free. The installers did a good job and after they left I filled the racks lightly to try it. The dishwasher ran incredibly quiet, to the point that I had to place my hand on the door to feel that it was actually running. After the cycle completed, I opened the door and stinky smell that seemed like a mix of tar and burnt salmon came out from inside. The smell made the smell of my old dishwasher seem like roses in comparison. I imagined this was a "first run" kind of thing, so I took the dishes out and ran an empty cycle with a cleaner pod that I had. When the cycle ended, the smell had subsided slightly and was now mixed with the clean scent of the pod. I tried running another cycle the next day with new dishes in it and the smell still remains. To make the story short, it has been a couple of days since this thing was installed, at the end of the cycle, things smell badly, and the interior of the dishwasher stinks. The smell is like burnt oil mixed with a bit of smelly burnt fish and is quite disgusting. Dishes smell like that too, to the point that I have to rinse the glasses or drinking water tastes bad. Today I called BestBuy and I had one of the best experiences with their customer service. A big thumbs up to them. Next week, I'm getting this lemon replaced with a new Whirlpool dishwasher that I hope will be a worthy successor of my previous one. I can leave without the third rack and the super quiet performance. I just want my dishes to be spotless clean and smell free.
This review is from Bosch - 300 Series 24" Recessed Handle Dishwasher with Stainless Steel Tub - White
No, I would not recommend this to a friendBrand response from BoschAppliancesUSA
Posted .Hi sdcustomer, we're so sorry to hear about this unusual odor issue you've experienced with your dishwasher. If you have any unanswered questions, please call our Bosch 24/7 Customer Support at 800-944-2904.
- Pros mentioned:Cleaning performance, Ease of use
Rated 5 out of 5 stars
Don’t need a PhD to use.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Quiet and simple to use without all the thrills with other dishwashers. Dishes come out clean and the push buttons make it easy to use.
This review is from Bosch - 300 Series 24" Front Control Built-In Tub Dishwasher with Tub with 3rd Rack, 44 dBA - Stainless Steel
I would recommend this to a friend - Pros mentioned:Cleaning performance, Noise level
Rated 5 out of 5 stars
Awesome dishwasher
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my new Bosch dishwasher. It does a great job cleaning off stuck on foods and greasy dishes. The unit is very very quiet. I barely hear it running. I recommend it.
This review is from Bosch - 300 Series 24" Recessed Handle Dishwasher with Stainless Steel Tub - White
I would recommend this to a friend - Pros mentioned:Third rack
Rated 5 out of 5 stars
Dishwasher is great, very clean dishes and quiet!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love third rack and flexibility to have 1 Hour wash.
This review is from Bosch - 300 Series 24" Front Control Built-In Tub Dishwasher with Tub with 3rd Rack, 44 dBA - Stainless Steel
I would recommend this to a friend Rated 5 out of 5 stars
Great dishwasher
|Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the best dishwasher I've ever used! Cleans really well and very quiet.
This review is from Bosch - 300 Series 24" Front Control Built-In Tub Dishwasher with Tub with 3rd Rack, 44 dBA - Stainless Steel
I would recommend this to a friend- Pros mentioned:Cleaning performance, Noise level
Rated 5 out of 5 stars
Very quiet and does a great job!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I turned it on the first time and it was so quiet I wasn't sure it started until I heard a water sound in my sink. I used the manufacturer recommended detergent and I have been thrilled with how clean and shiny my dishes are.
This review is from Bosch - 300 Series 24" Recessed Handle Dishwasher with Stainless Steel Tub - White
I would recommend this to a friend - Pros mentioned:Cleaning performance
Rated 4 out of 5 stars
Great product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Cleans terrific but leaves some moisture on door inside
This review is from Bosch - 300 Series 24" Front Control Built-In Tub Dishwasher with Tub with 3rd Rack, 44 dBA - Stainless Steel
I would recommend this to a friend - Pros mentioned:Capacity, Cleaning performance
Rated 4 out of 5 stars
Excellent
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent at cleaning dishes. Great to be able to put plastic on any level. Hold a lot. Things don’t always come out dry
This review is from Bosch - 300 Series 24" Front Control Built-In Tub Dishwasher with Tub with 3rd Rack, 44 dBA - Stainless Steel
I would recommend this to a friend - Pros mentioned:Noise level
Rated 5 out of 5 stars
washes dishes well
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.As advertised does the job well, is quiet and efficient
This review is from Bosch - 300 Series 24" Front Control Built-In Tub Dishwasher with Tub with 3rd Rack, 44 dBA - Stainless Steel
I would recommend this to a friend - Pros mentioned:Noise level, Third rack
Rated 5 out of 5 stars
Purchased 3/11/2021
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good... product is much sturdier and quieter than our previous Whirlpool model. Pricier but worth the extra $245 to date. Also, we love the 3rd rack.
This review is from Bosch - 300 Series 24" Recessed Handle Dishwasher with Stainless Steel Tub - White
I would recommend this to a friend - Pros mentioned:Noise level
Rated 4 out of 5 stars
Perfect Dishwasher
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect dishwasher runs very smoothly and quietly.
This review is from Bosch - 300 Series 24" Front Control Built-In Tub Dishwasher with Tub with 3rd Rack, 44 dBA - Stainless Steel
I would recommend this to a friend Rated 5 out of 5 stars
Leak protection technology
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like the layout of the shelves of the Kitchenaid better (which I think better holds U.S.-style dishes), but I was sold by the anti-leak technology.
This review is from Bosch - 300 Series 24" Front Control Built-In Tub Dishwasher with Tub with 3rd Rack, 44 dBA - Stainless Steel
I would recommend this to a friend- Pros mentioned:Noise level
Rated 5 out of 5 stars
quiet dishwasher
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great dishwasher. Very quiet and has a lot of new options.
This review is from Bosch - 300 Series 24" Front Control Built-In Tub Dishwasher with Tub with 3rd Rack, 44 dBA - Stainless Steel
I would recommend this to a friend - Pros mentioned:Noise level
Rated 4 out of 5 stars
Nice dishwasher
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Quiet, looks nice. LOVE having the 3rd shelf. Would recommend.
This review is from Bosch - 300 Series 24" Recessed Handle Dishwasher with Stainless Steel Tub - White
I would recommend this to a friend Rated 5 out of 5 stars
Mrs.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this dishwasher! I didn’t realize how much I struggled with my previous dishwasher until I used this for a week or so. Everything comes out clean!!!
This review is from Bosch - 300 Series 24" Front Control Built-In Tub Dishwasher with Tub with 3rd Rack, 44 dBA - Stainless Steel
I would recommend this to a friend- Pros mentioned:Cleaning performance, Noise level
Rated 4 out of 5 stars
Unit is very quiet
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got this unit when our old dishwasher died. Can't believe how quiet this unit is. We can barely hear it running. Does a good job getting the dished clean. We really like the additional silverware tray.
I would recommend this to a friend Rated 5 out of 5 stars
Great product, great service
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent service, delivery and installation. Great communication from delivery team regarding day/time. Very knowledgeable about the product. This dishwasher is awesome, I run full loads on Auto cycle and they are crystal clean. I have zero complaints!
This review is from Bosch - 300 Series 24" Front Control Built-In Tub Dishwasher with Tub with 3rd Rack, 44 dBA - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Love it!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bolch 300 Series. Like that it heats very well and you can wash dishes in 1 hour to 2 & 1/2 hours and it shows how long left on cycle. Only drawback, would like bottom drawer divisions to be closer, but there may be a reason for that.
This review is from Bosch - 300 Series 24" Front Control Built-In Tub Dishwasher with Tub with 3rd Rack, 44 dBA - Stainless Steel
I would recommend this to a friend- Pros mentioned:Third rack
Rated 4 out of 5 stars
Great dishwasher
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The door is a bit stiff but am loving the 3rd rack!
This review is from Bosch - 300 Series 24" Front Control Built-In Tub Dishwasher with Tub with 3rd Rack, 44 dBA - Stainless Steel
I would recommend this to a friend Rated 3 out of 5 stars
Serious drying problem
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It does not dry the dishes right after the cycle is finished. You have to wait over night to find the dishes dried. Even after that time, the drawers will be dripping water. I tried all different cycles, always with extra dry function, including the auto several times getting always the same result. It is not what was promised in the videos Bosch has on line.
This review is from Bosch - 300 Series 24" Front Control Built-In Tub Dishwasher with Tub with 3rd Rack, 44 dBA - Stainless Steel
No, I would not recommend this to a friendBrand response from BoschAppliancesUSA
Posted .Hello, thank you for your review. We're sorry to hear you aren't satisfied with the drying results you're experiencing. Our team would be happy to look into this and help troubleshoot. Connect with us at 800-944-2904. Thank you.















