Customer Ratings & Reviews
- Model:
- SHEM63W52N
- SKU:
- 5710307
Rating by feature
- Cleaning Quality
Rating 4.8 out of 5 stars
- Dry Quality
Rating 4.3 out of 5 stars
- Cycle Options
Rating 4.6 out of 5 stars
Customers are saying
Customers enjoy the 300 Series dishwasher's quiet operation and excellent cleaning performance, finding it easy to load and appreciating the extra capacity offered by the third rack. However, some customers reported issues with a lingering odor, longer than average wash cycles, and occasional installation challenges. A small number of users also experienced problems with the dishwasher's reliability and heating element.
This summary was generated by AI based on customer reviews.
Very quiet
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is our 2nd Bosch dishwasher only because we sold our house to build new house and wanted Bosch.
I would recommend this to a friendNot Happy
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.You have to use the "extra dry" button to get the dishes dried. The "tupperware" type products never get dry. You have to air dry them or use a towel to dry. Very disappointing!!
No, I would not recommend this to a friendBrand response from BoschAppliancesUSA
Posted .Hi LynnH, thanks for your review of model SHEM63W55N. We're sorry to hear that you're disappointed with the drying results. Please know that we greatly appreciate your feedback and will forward it to the appropriate teams for further review and consideration. Your dishwasher is designed to dry using the PureDry® condensation drying system. This is an energy-efficient, closed drying system that does not pull in outside air or use an exposed heating element. This process works by heating the dishes with hot water during the final rinse. The cooler stainless steel pulls moisture from the dishes. The inside of the unit will be wet at the end of the cycle, but the dishes should be dry. It's important to note that plastics don’t retain heat as well as other dishware materials and don’t dry as well. You can find troubleshooting tips for unsatisfactory drying results on page 41 of your Use & Care manual. Steps for turning on the Intensive Drying feature are on page 33 of this manual as well. If our team can help with any product-related inquiries, feel free to contact our Customer Care team at 800-944-2904 for real-time support. Thank you.
- Pros mentioned:Cleaning performance, Noise level
very quiet
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Dishes were well cleaned and the dishwasher was very quiet.
I would recommend this to a friend N/A
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Have not even had a chance to run the dishwasher yet so have no opinion. Reviews indicate it is a vey good product. We will see.
I would recommend this to a friendGreat brand reputation
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My daughter and your sales person recomended this products and they were not wrong it works great we are very happy with it.
I would recommend this to a friendworks great
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.needed to replace dishwasher and found Bosch-300 at best buy. It seems to work great and is very quiet.
I would recommend this to a friend- Pros mentioned:Noise level
So far so good an excellent dishwasher
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Shopped on the website with a number of stores and also used some of Consumer Reports recommendations and felt that Bosch had one of the better units. We have been using the unit for over a week and no problems. Unit is very quiet. Our sales rep at Best Buy was very helpful when purchasing the unit. I give him an A for on the job performance.
I would recommend this to a friend Great dishwasher.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This dishwasher is great. :) Long cycle times like all Bosch, but does such a good job.
I would recommend this to a friendGreat buy
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had trouble with instilled people.Had to wait 8 hours past the time they scheduled.Very very poor service.
I would recommend this to a friend- Pros mentioned:Cleaning performance, Noise level
Bad door finish
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very quiet. Washes well. Not happy with the finish. Shows all water drips, hard to clean and the plastic that they put on the outside to protect it, left a line that cannot be cleaned off. So the finish is uneven.
No, I would not recommend this to a friendBrand response from BoschAppliancesUSA
Posted .Hi Marz, thank you for your review and we're sorry to hear of your disappointment. We value your feedback and we will be sure to forward this to our product team. If you have any questions regarding service, please contact our 24/7 customer service team at 800-944-2904 or email our team at [email protected].
I love it!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The dishwasher is fabulous and it arrived in just a few days! WOW! Thank you!
I would recommend this to a friendDishwasher
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Dishwasher, installation was great. Delivery time was much later than expected. Installers were very professional & courteous.
I would recommend this to a friendWorking flawlessly.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great dishwasher at a great price. Pacific Sales has always been the go-to place for appliances.
I would recommend this to a friendVery nice dishwasher for the price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy install and a nice quiet dishwasher. The controls are accessible but nicely tucked out of the way so they are not bumped.
I would recommend this to a friend- Cons mentioned:Smell
Smells terrible. Do not buy!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this dishwasher based on looking at WireCutter and wish I had read the many, many reviews that complain about the poor smell of this dishwasher. It is AWFUL. My kitchen smells like sewage. And unless you plan to constantly run your dishwasher & leave the door open at all times, then do not buy this dishwasher.
No, I would not recommend this to a friendBrand response from BoschAppliancesUSA
Posted .Hi MCN2020, thanks for reaching out. We're sorry to hear you're having this issue with your dishwasher. Here are a couple tips that should help:
1) We highly recommend the use of Finish Quantum or Complete detergent.
2) We also recommend JetDry rinse agent.
3) Make sure the rinse dispense amount is properly set for the water type in your area.
4) If you're on well water, check to see if the treatment has changed.
5) If you leave dishes in the machine for long periods of time, run a QUICK WASH or RINSE ONLY cycle to keep dishes refreshed until you're ready to run a full Normal Wash cycle.
If you need more help, please give our Bosch 24/7 Customer Support team a call at 800-944-2904 or email [email protected]. We'd love to help.
- Pros mentioned:Third rack
Nice unit, but pricey, and smaller than expected.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pricey, but works well. Small, but the third rack is nice for utensils. The rotating feet to lower and raise the front of the unit are not easy to deal with, but they adjust well. Overall, 8/10 unit. I'll let you know if it was worth it in about 5 years...
I would recommend this to a friendBrand response from BoschAppliancesUSA
Posted .Hi PatentDude, thanks for your feedback. If we can answer any question you have with this model, please give our Bosch 24/7 Customer Support a call at 800-944-2904. We want to ensure you're completely satisfied with your dishwasher.
You’ll still be hand washing
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was disappointed that this dishwasher (which got a high rating from Consumer Reports) doesn’t get the inside of coffee cups clean. I still have to prewash those and plates too. I would return it if I could.
No, I would not recommend this to a friendBrand response from BoschAppliancesUSA
Posted .Hi JohnC, thanks for your review of model SHEM63W55N. We're sorry to hear that you're disappointed with the cleaning performance. We recommend checking out the troubleshooting tips in your Use & Care manual. If these suggestions don't improve the cleaning results, feel free to connect with our customer care team at 800-944-2904 for additional assistance. Thank you for choosing Bosch.
Great dishWasher!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wonderful cleans sparkling clean- love the adjustable racks and super quiet!!!!!!!
I would recommend this to a friend- Pros mentioned:Cleaning performance, Noise level
I love my new Bosch dishwasher.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It is very quiet & gets the dishes sparking clean.
I would recommend this to a friend Great Unit.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We remodeled our kitchen and added the dish washer for the first time this unit is quiet and very efficient.
I would recommend this to a friend
