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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 568 reviews

Rating Filter

Rating by feature

  • Cleaning Quality

    Rating 4.8 out of 5 stars

  • Dry Quality

    Rating 4.4 out of 5 stars

  • Cycle Options

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers commend the 300 Series dishwasher for its quiet operation, excellent cleaning performance, and the convenient third rack. Positive feedback also highlights the ease of use and ample capacity. However, some users noted a lingering odor after washing and expressed concerns about the door's sturdiness. A few also mentioned longer than expected cycle times.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 28 Showing 541-560 of 568 reviews
  • Rated 1 out of 5 stars

    Stopped working after 3 cycles, still broken

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I read many positive reviews on this - mine stopped working after 3 cycles. Called The 800 number for Bosch who told me it was installation issue (very snotty contractors they refer you to). Contacted Best Buy who sent a crew 4 days later - not an installation issue! So here I sit a week and half later after taking 2 half days from work and spending $800 dollars washing dishes by hand. Best Buy has still not contacted me. What a terrible experience.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good machine.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well. Seems to be high quality, no complaints.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Wash quality is good, drying is underwhelming

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While the wash quality is good, the drying even with Extra Dry is underwhelming. Dishes come out clean but always wet.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Worked well at first

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked well at first but then I had to start doing dishes over and over before they got cleaned

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    A decent dishwasher, but a bit flimsy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The dishwasher works well, but some of its components feel a bit flimsy. I'm not confident it will last many years before breaking.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 1 out of 5 stars

    Buyer remorse!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very quite I’ll give it that! Doesn’t dry dishes well at all. Water stay in tub and starts to smell. Very disappointed in the fact that ratings were good for this dishwasher on CR and other sites and it is far from good. Only washed about 4 loads and have buyers remorse!

    No, I would not recommend this to a friend
    • Brand response from BoschAppliancesUSA
      Posted .

      Hi Littlebit, thanks for your review. We're genuinely sorry to hear that you're remorseful about the purchase of your Bosch dishwasher. Model SHSM63W55N is designed to dry using the PureDry® condensation drying system. This is an energy-efficient, closed drying system that does not pull in outside air or use an exposed heating element. The PureDry® condensation process works by heating the dishes with hot water during the final rinse. The stainless steel tub of the dishwasher cools faster than the porcelain and glass dishes, so moisture is pulled away from the dishes and forms into water droplets on the cooler stainless steel. These droplets of water trickle down to the bottom of the dishwasher and are drained. The inside of the unit will be wet at the end of the cycle, but the dishes should be dry. It is important to note that plastics don’t absorb heat like cutlery or china and don’t dry as well. Troubleshooting tips for the drying and odor issues you're experiencing can be found on page 43 of the Use & Care manual. If these suggestions don't help, please connect with our Customer Care team at 800-944-2904 for real-time assistance. We'll be happy to help. Thank you. BoschAppliancesUSA

  • Rated 1 out of 5 stars

    Have no idea

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You have yet to install product...A MONTH AFTER DELIVERY!!!

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Great Dishwasher Best Buy installation sucks.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While I love my dishwasher, I would not recommend buying and installation by Best Buy. A total disaster.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Very disappointed

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to replace a 19 year old Bosch dishwasher that was amazing. It was so quiet I never even knew it was on. I stuck with Bosch thinking it’s been 19 years, it has to be better right? Well no, it’s worse. A loud humming noise when it firsts starts up, but then it does quiet down but not like my old one. There is no drying element so I have to take half my dishes out and let them dry on a drying mat on the counter. The door is very flimsy and the top buttons seem cheap as well. Total with $20 haul away and tax was $890. I really regret buying this and I will probably never buy a Bosch again.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Is a dishwasher

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It worked for what we needed it to do which is wash dishes...

    I would recommend this to a friend
  • Cons mentioned:
    Smell

    Rated 4 out of 5 stars

    Bad Odor when installed, but GREAT Dishwasher!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this dishwasher after extensive shopping, particularly because the reviews said it was quiet. And it IS VERY QUIET! But when we ran it, and first opened the door, there was a very bad odor inside the unit, like a very sour sponge. It happened again and again, until our coffee mugs started to smell bad as well. We arranged to return the dishwasher, but before the techs came to pull it out, I called the manufacturer to check on this. They knew immediately what I was calling about, said they get these calls ALL THE TIME. It is due to the waterproofing substance they use in the unit, called bitumen (which is asphalt). She said the odor will gradually go away, or I could run the unit with a bowl of white vinegar in the top of it, on a heavy cycle, and that will eliminate the odor more quickly. I ran this cycle twice, and the odor is almost completely eliminated. So we cancelled the pick-up and kept the unit. It is fantastic. I can't believe that Best Buy didn't know about this odor situation and was going to accept the return rather than telling us how to solve the problem. We would recommend this unit to a friend, but ONLY with those instructions about how to get rid of the odor.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Damaged

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product arrived damaged. Installed until new unit uys delivered. Can't use top rack

    No, I would not recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level

    Rated 5 out of 5 stars

    Bosch Dishwasher

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    we love our new dishwasher. It is so quiet and cleans so well.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Somewhat impressed

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to get rid of my 16 year old GE dishwasher because the plastic interior started to break down and the wires on the drawers were rusted and rotten. It was a very good dishwasher. This Bosch 300 is pretty good. It smells like rubber and gets really hot. I don't like the fact there is no override in the drying cycle. I prefer to save the energy and let the dishes dry naturally in its own time. You have to keep an eye on the filter. Had to clean it out thoroughly already and I have only ran about 7 cycles. I thought Bosch was suppose to be a good name but I preferred my GE better.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    clean dishes are here!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great dishwasher. so quiet. it's nice to have clean dishes again.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Bosch Dishwasher

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. So quiet I have to sometimes check to see if it is operating. Very well built.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Works well at first

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very disappointed in this purchase, which is about a 18 months ago. At first the dishwasher worked very well. Then we started to notice the dishes were not as clean. The unit absolutely requires Finish Rinse but we noticed it wasn't totally rinsing that stuff off, which is not good as it's a strong chemical that you then ingest if you don't rinse your dishes afterwards. I wondered if we got a lemon. Then I went on line and there were all kinds of guidance for just this issue and many stated that the Bosch units "don't like grease". We always do a quick rinse on our stuff before we load it, but this is ridiculous. I'd honestly rather have a loud dishwasher that works reliably, instead of finding half of the dishes unclean. Zero confidence in it. Wish we'd spent half the money on a Whirlpool and just replaced if, if needed, in a couple of years. This is overpriced and no longer a quality unit. I agree with reviewers who said it works great at first. But after about 9-12 months: NO.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great at cleaning, not for drying

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Bosch brand simply cannot be beat. They have always outperformed other brands we have tried over the years. One thing that still is a problem with all new style dishwashers is that the plastic cups, containers, etc. do not get dry even on "extra dry" cycle.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level

    Rated 5 out of 5 stars

    new dishwasher

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love it so quiet and cleans great delivered and installed very fast

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level

    Rated 5 out of 5 stars

    so quiet you have to check to see if its on..

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the most amazing dishwasher. So quiet and gets things really clean.

    I would recommend this to a friend