Customer Ratings & Reviews
- Model:
- B36CD52SNB
- SKU:
- 6608178
to a friend
Bosch 500 disappointing experience
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I initially chose the Bosch 500 Series refrigerator based on its sleek design and solid brand reputation. Unfortunately, my experience was far from satisfactory. Within weeks of use, the water dispenser began leaking intermittently, creating puddles beneath the fridge. This ultimately led to water damage on my laminate flooring, which is both frustrating and costly to repair. Also the drawers are very cheap and easily breakable. Very compact space inside entire fridge. Ice maker on top left takes up too much room as well as the filter on top right. I contacted Best Buy’s return department to report the issue. Thankfully, they were responsive and allowed me to exchange the unit. I opted for a Samsung Bespoke Counter depth 4-Door French door refrigerator instead, which not only has more versatile storage but also cost me $500 less than the Bosch. While I appreciate Best Buy’s support in resolving the situation, I’m very disappointed with Bosch for the design flaw or quality control lapse that led to this problem. I would not recommend the Bosch 500 Series fridge—especially if you have laminate or hardwood floors. It’s not worth the risk.
No, I would not recommend this to a friendBrand response from BoschAppliancesUSA
Posted .We're sorry to hear about your experience with the Bosch 500 Series refrigerator, NormsG. We appreciate your feedback regarding the water dispenser, drawer quality, and design. It's great that Best Buy was able to assist you in resolving the issue with an exchange. Your insights are invaluable to us as we strive for excellence. Thank you for sharing!
Don't buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not a good choice. Bosch Fridge doors have marks on them after the protective plastic is removed. Ice makers don't work, lucky if you get a dozen cubes in a week. Water dispenser drips. It was returned, 4th TIME!!!!!
No, I would not recommend this to a friendBrand response from BoschAppliancesUSA
Posted .Hi LuanneP, thank you for sharing your experience. We’re truly sorry to hear about the challenges you’ve encountered with your Bosch refrigerator, including the marks on the doors and ice maker performance. Your feedback is important to us, and we take it seriously as we strive for quality. Our customer care team is available at 1-800-944-2904 or BoschCare@bshg.com to assist with any questions or concerns—we're here to help!
Bosch 500
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy Set Up…be sure to check warranty and check on the quality of customer service. Have had issues in the past.
I would recommend this to a friend