Customer Ratings & Reviews

Wore out the first one. Had racks warranty replaced twice- lots of use- big family- many loads! The best product line out there

I purchased this Bosch dishwasher based on the high rating it received from Consumer Reports and I was so disappointed with this product that I sent it back and replaced it with the Kitchen Aid (Model 5304504505), which is amazing! In my opinion, a dishwasher should wash and DRY your dishes and this is where the Bosch falls short--it does NOT dry the dishes. I contacted the manufacturer thinking my unit might have been faulty but I was told that the Bosch does not have a heating element in the unit, instead they use a technology called Condensation Drying--which if you are expecting dry dishes--doesn't work. Every time I emptied my dishwasher the dishes were soaking wet. I was instructed to turn the settings back to the factory default, but that didn't seem to work either, and once I did that the other settings on the unit were disabled. They also confirmed it doesn't dry plastic. On the positive side, the dishwasher does wash well and it is very stylish, so if you don't mind waiting for your dishes to Drip Dry before putting them away, this will work well for you. In conclusion, I replaced the Bosch with a Kitchen Aid and I love it! It has all the same features as the Bosch, as well as some additional enhancements. The performance is great, the dishes are super clean, and this unit is much quieter than the Bosch (you don't even hear it running). Best of all, your dishes are dry when it's done! What was the most disappointing to me was Consumer Reports analysis. How can they give such a high rating to a product that only does half its job? Needless to say, I won't be renewing my subscription to Consumer Reports. The real happy ending to this story is Best Buy. In the past, I have purchased my kitchen appliances from up-scale appliance stores and I have to admit I was a little nervous about buying a high-end product from a box store. After learning my Bosch was not fixable, I was so worried that I had no recourse and I would be stuck with a very expensive dishwasher that only did half it's job. I decided to call the Best Buy store where I had purchased the unit (Salem, NH), expecting to hear there was nothing they could do (who ever heard of returning a used appliance), and wow, was I surprised with their response. There was no hesitation, they immediately told me if I was unhappy with the unit they would take it back, no problem. I went back to the store and chose another dishwasher (which they installed a few days later) and the Bosch was removed. There were no additional charges for the new installation or for the removal of the first unit. I would highly recommend buying appliances at Best Buy. Not only is the sales staff very knowledgeable, friendly, and easy to work with--the peace of mind that they are committed to customer satisfaction has made my decision to purchase all my remaining kitchen appliances from them. Thank you Best Buy for great customer service!

Fantastic options great performance and do amazingly quiet, I have to look to see if it is on because I can't hear a sound from it.

This dishwasher is beautiful to look at and so quiet you don’t even know it’s on!im totally happy with this purchase

This item is new & we have not used it that much but it is very quiet & so far it does the job it was purchased to do.

This dishwasher is so quiet I really couldn't tell it was running if it weren't for the little red light that shines on the floor.

Thus far appears to be working well.A bit complicated for a dishwasher. Also fits in its spot in the kitchen better then the previous American brand

only have had it for a short time, but everything seems to be great. Our biggest surprise was how quiet it is.

Our old dishwasher was loud and did not clean. This one is quiet and really cleans the dishes. Highly recommend

Works great. Had to change some default settings such as turn off beeping when done. Had to google these settings to figure out how to do this.

Unbelievable dishwasher. Huge upgrade over our 6 year old GE. Bosch is definitely top of the line. Couldn’t be happier.

I would have given it a 5-star if I hadn't pictured all the liquid dishwasher detergent in the store and thought about how few choices of tablets and the "old-time" powdered kind are available. Just a little inconvenience though, considering how nice it is to have a 3rd rack for silverware and utensils and the adjustable tines in the bottom rack. I haven't had it long enough to run a full washer load but I'm looking forward to a VERY quiet machine that has a light at the bottom to let me know it is running.

This unit was a replacement for our new home. it is a high end machine and cleans silently and completely.

Awkward placement of dishes. It is pretty quiet. Have to make sure you change preset for the drying feature.

The Bosch dishwasher is the quietest dishwasher I've ever had! I also love the third drawer for the sharp knives.

Unlike my old dishwasher, it smells inside if it isn’t used right away but filled over the course of a few days and then used.

Quiet and good performance. I have an open concept house and I have no issues with noise from the dishwasher.

love how quiet this one is...can't even tell when it's running. Like the stainless steel liner and adjustable shelves.

Love the third shelf for silverware. Runs quiet and can be programmed to delay running. Great dishwasher!

This dishwasher is so quiet you can’t tell it’s running. Ever. Lucky for the red light that tells you it’s on.