Customer Ratings & Reviews
- Model:
- SHPM65Z55N
- SKU:
- 6360648
Rating by feature
- Cleaning Quality
Rating 4.7 out of 5 stars
- Dry Quality
Rating 4.3 out of 5 stars
- Cycle Options
Rating 4.6 out of 5 stars
Customers are saying
Customers find value in the 500 Series dishwasher's quiet operation, excellent cleaning performance, and convenient third rack. Many appreciate its ease of use and capacity, along with the sleek design. However, some users note that cycle times are lengthy, and a few have experienced issues with reliability and an unusual odor. Concerns have also been raised regarding fingerprint resistance and the intuitiveness of the controls.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Noise levelCons mentioned:Fingerprint resistance
Not sure yet.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not sure if it's the dishwasher or the instal but was leaking within two weeks and now waiting that same amount of time for Geek Squad repairs. Overall, dishwasher is quiet which I like but cleaning fingerprints off constantly is overwhelming.
No, I would not recommend this to a friendBrand response from BoschAppliancesUSA
Posted .Hi Jreich711, Please accept our sincere apologies for the trouble you are having with your dishwasher. Your safety and that of your household are our top priorities. We would like to gather more information so that we can provide assistance in resolving this issue. Please contact our Customer Support team at 1-800-944-2904 or send an email to BoschCare@bshg.com with a copy of the sales receipt, the model and serial number of the appliance, and your contact information, so we may look into this further. Thanks for bringing this to our attention and allowing us to address your concerns
- Pros mentioned:Noise level
Bosch dishwasher
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent cleaning power and very quiet. Love the automatic door opening when wash is done.
I would recommend this to a friend Nice but not working.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not really fair of me to review because I haven't been able to use my brand new dishwasher. It looks very nice and the controls look easy to use. I've had it now for 3 1/2 weeks (after being delivered a couple of weeks late) but this week is the earliest they could get someone to come fix it. I will repost and hopefully upgrade my review.
I would recommend this to a friendBrand response from BoschAppliancesUSA
Posted .Hi Enjoy, thanks for your review. We apologize if this has been your experience and appreciate you bringing it to our attention. The best option for real-time troubleshooting and support is our Bosch Customer Service. You can reach them by calling 1-800-944-2904. Thank you.
So quiet I wasn't sure it was working
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This dishwasher is amazingly quiet and cleans dishes really well. My last dishwasher was over 20 years old, so I was definitely surprised how quiet a new dishwasher can be, and after years of pre-rinsing dishes before loading and running the dishwasher, I am still surprised how clean the dishes can get without any rinsing (just scraping off food debris). It was more than I was hoping to spend on a dishwasher, but it seems so far, that you get your money's worth.
I would recommend this to a friend- Pros mentioned:Noise level
Excellent Dishwasher
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This machine is very quite. Installer were professional on installation part. I barely hear noise. Great quality trusted brand.
I would recommend this to a friend - Pros mentioned:Noise level
Dishwasher
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Looks nice, very quiet. Works great!easy to use, place for everything.
I would recommend this to a friend - Pros mentioned:Cleaning performance
Great performance
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this dishwasher. Three racks is nice. Bosch always cleans ALL the dishes.
I would recommend this to a friend Great Dishwasher; Incredibly Quiet
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very quiet and excellent dishwasher. Lots of great features. Our original plan was to get the 300 series but it would not be available for a while so we upgraded to the 500 and it is a wonderful unit. The 300 may well have been a great washer too, but we went with the unit that was in stock and have no regrets about how good it is. The automatic "pop-open" air dry feature is cool, the third rack is very useful and we would recommend it highly to others.
I would recommend this to a friend- Pros mentioned:Noise level
Best dishwasher I could ever ask for
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this dishwasher. Great features, quiet, love the door opening at end of cycle.
I would recommend this to a friend Cannot tell it is running!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Our last Bosch was 13 years old and suffered a crack in the front plastic. Unfortunately it cracked the metal underneath as well. Parts would have been$250 plus delivery so we decided to replace. We thought the old unit was quiet but on the 500 we actually have to listen for it. The third shelf is debatable in terms of use and purpose but overall this is one super quiet dishwasher that delivers on the clean.
I would recommend this to a friend- Pros mentioned:Noise level
Bosch Dishwasher
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very quiet dishwasher. Does a good job of washing dishes. Would recommend to anyone.
I would recommend this to a friend - Pros mentioned:Noise level
Quiet, good-looking
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very quiet and looks great in our kitchen! Really like the extra tray for utensils.
I would recommend this to a friend - Pros mentioned:Cleaning performance
Bosch Dishwasher
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great Quiet while dishes are spotless the options make it a great buy
I would recommend this to a friend - Pros mentioned:Cleaning performance
Excellent Dishwasher
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Cleans dishes great. Drys good with the Auto Air feature. Very happy with my purchase.
I would recommend this to a friend - Pros mentioned:Noise level
New Bosch!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.First time owing a Bosch dishwasher. Boy do I love it! It is so quiet and washes a load very quickly.
I would recommend this to a friend does not live up to the hype
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.so disappointed in the quality of clean i get in this thing. it cleans well enough, but definitely not enough for all the amazing reviews i read about it, and the price attached makes it even more disappointing. my old kitchenaid (that this replaced) did better. almost every dish comes out clean. it's just 1 or 2 dishes every load that strangely still have food stuck to it. and by food, i mean green cucumber juice that was left from cutting a cucumber on the plate. THAT happened twice. it's just the strangest thing! it also needs to have the rinse agent refilled more often than my old dishwasher. which makes me worry about how much rinse agent is going on my dishes? the autoair dry function has worked for us, as long as we let it sit untouched for about an hour, all the dishes (except the usual plastic containers or mugs with the rims that hold in water) are dry. it is definitely quieter than my old dishwasher, but not as quiet as i was expecting, given reviews saying they couldn't even tell it was on. i guess you should never trust rave reviews, or your expectations get too high and you'll be disappointed.
No, I would not recommend this to a friendBrand response from BoschAppliancesUSA
Posted .Hi khat12, thanks for your review. We apologize this has been your experience and appreciate you bringing it to our attention. This is not indicative of the brand, and our customer service team can provide real-time troubleshooting. They can be reached 24/7 customer service team at 800-944-2904.
- Pros mentioned:Third rack
Bosch Dishwasher a good investment,
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Doing a great job so far. Love the extra flexibility provided by the third rack.
I would recommend this to a friend - Pros mentioned:Cleaning performance
Bosch
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The operation took a little to get, it’s different than our old kenmore. But cleans great
I would recommend this to a friend - Pros mentioned:Noise level
It’s perfect.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love my new dishwasher. Quite and love time duration options available.
I would recommend this to a friend - Pros mentioned:Cleaning performance
Bosch 500 Series an Excellent Product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Dishwasher performs like all of the great reviews I read!
I would recommend this to a friend